They are not clear with the policy and i am being charged 2 months and I only attended one. They…read morehave your card and charge it no matter what the second month even if you don't want the classes

Dear PianoPlus friends…read more I wanted to send you a brief note expressing our sincere appreciation and thanks for the time you have spent over the recent years teaching our two children all about the musical rainbow. We really appreciate the education in music that you provided them, especially because we are not a particularly musical family. For us as parents, to see our son playing in the concerts, read his music, play his guitar and learn all about the places and peoples of the world through your teaching, has been such a great thrill for us. We know that they have learnt so much from you (without even realising it) and that the musical knowledge and skills they now possess, will always be with them. We have always admired your teaching style and the great patience that you show with all of the children in your classes. You have made a lasting and very positive impression on our family and we now like to think that we are not quite as much the non-musical family we once were. We hope that you continue to teach your music to the young people in our community for many more years to come. Our very best regards, and thanks once again. We will always recomend your school t our friends and family because there is no words that can describe ho wonderful you all are. Marija an Dejan Dokic

A big shout out to Mike, who i believe is a floor supervisor…read moreHad this beauty shipped to me here in Ottawa & Mike made everything seemless & easy THANKS MIKE

It's been ten days since I purchased a Boss Katana 100W Gen 3. As a former Fender Princeton owner,…read moreI appreciate the Katana presents a learning curve. But the amp has great potential and I'm getting more familiar with it. The best part so far is just how well the Katana responds to playing dynamics. Special recognition goes to Long & McQuade sales associate Bryan Collie. Bryan was knowledgeable, low pressure and fully transparent on the trade-in value of my older tube amp. The entire process has been enjoyable.

I've been going to city pawn for years they're nice helpful and if something doesn't work they take…read moreit back no problem. I'm happy to stay it was only twice and the items we're movie's. I've probably spent hundreds of dollars there they have a really nice selection of jewelry that's what I'm looking for now.

From the owner: Looking to turn some of your old valuables into cash? Then visit City Pawn / Try-City Music with…read morelocations in Kitchener and Guelph. We specialize in new and used musical instruments. Bring in your jewellery, electronics and collectibles to receive cash right away. Visit us today.

Great store and great service. Repair work is top notch and Dan is extremely knowledgeable…read more Inventory is always changing and you can always find something of interest. Bought a locally made Wolf guitar there today and couldn't be happier with the purchase.

From the owner: Custom Built Musical instruments On Site Custom Repairs,…read moremodifications, Set-ups for any Musical Instrument. Luthier and Technicians available daily. Lessons in Music. Guitar. Piano. Keyboard. Violin. Viola. Cello. Bass. Drums. Sales Of New Used and Vintage gear. Consignments available.

hidden gem alert! this place is great, lovely staff and such a welcoming atmosphere, as someone who…read moreusually goes to long and mcquade for my music equipment I'm happy to find a business that actually cares for their customers as-well as is able to provide a service and not just in the corporate sense, they truly understand the meaning of caring for your people whether it's through lessons or just a random person walking into their store for the first time, This will now be my main place to go to for anything music related

For years, my young son would go in and just noodle around. Staff were always so kind and helpful…read more He spent countless hours there, and eventually a good deal of his hard earned money on quality, reasonably priced gear. They care about the customer, they know their stuff, and they create a great atmosphere for experts and beginners alike. Canadian owned; old school, 'customer first' kind of place.

I love Long & McQuade music stores in general, for the variety of musical instruments and books…read morethat they offer. They also have music lessons (i.e. Piano, Guitar, etc,.), which seems like a great idea. I did some research to purchase a keyboard, and the price of the keyboard I was interested in seemed quite fair, too. Lastly, my interactions with Long & McQuade staff in multiple locations have been pleasant. For this specific Waterloo location, one employee named Dave met short of my expectations. Let me clarify, he was helpful while we were browsing. As soon as I paid for the instrument, he just ignored us. We had parked about 200 metres away from the store, due to the road closures associated with the LRT construction in Waterloo. We had our laptop bags and the umbrella, it was raining on and off, and since I got the keyboard, the bench and the keyboard stand, we weren't able to carry all of those by ourselves. Since Dave offered no insight to how to move these boxes to our car, (when we asked him, he only said "Oh, this keyboard is super light") my husband went to his car to see if he could get closer to the store while I waited in the store. Thankfully, someone told me about a temporary loading area behind the store so I directed my husband to drive there. Another employee named Jeff helped me greatly while I was standing in the front of the store confused and waiting for my husband to show up. Jeff moved the boxes to the back of the store and showed me the temporary unloading area, so I could send better instructions to my husband. I really appreciated Jeff's help. He's the best! In the meanwhile, Dave, who sold us the keyboard, didn't even tell my husband where I was, (I was downstairs at the back door guarding my boxes) when my husband came back to the store, so this caused additional delay. Some other older gentleman helped us load the boxes to our car. If Dave responded to our inquiries of how to load these boxes to our car from the get go, we wouldn't have wasted that half an hour trying to find the place to get the car closer to the store, and loading the boxes. Dave's ignorance and unhelpfulness really disappointed me. Despite this long delay in loading the boxes to our car, I'd say you could go to this Long & McQuade location for the service provided by Jeff and other very helpful staff.

I just trade a Boucher and Martin for a gorgeous Lowden guitar. Stan and his staff could not be…read moremore helpful. Their Luthier set the guitar up with new strings while I waited, no charge. This will be my Music Store from now on! Cheers!

Best instrument store in the GTA area. Has all your needs from Beginner guitars to unique Boutique…read moreinstruments that you can't really get anywhere else. Stan and his staff are awesome and helpful. I have been a repeat customer and will be back.

In business for 37 years. Great staff, the owner, Scott and his nephew, Luke are welcoming, patient…read moreand professional. Wonderful collection of guitars and ukes - with some previously loved gems. Relaxed place, with knowledgeable staff. Highly recommended!

I use this store as my regular go-to for strings and other accessories. They carry mainly Gibson…read moreand Fender products, Marshall for amps. Very traditional selection, with a small used section at the back. Prices are fair, service is always a bit slow but never rude. They will quickly get you in and out if you don't have questions about your purchases. Overall I'm always happy with the staff. The in-house guitar tech, Lynn, is hard working and polite. Usually took about a week to get most work done (setups, pickups dropped in). Prices are very reasonable.

I've updated my review from 2 to 4 stars. I still think the price is high, but the office has…read morereally improved a lot over the last year. Most of the teachers have been pretty good.

My son is 14 years of age, he has just gone into sports activity, he looked for particular books…read moreregarding that. He also joined summer camp by School of Rocks. At the end he said it was awesome. Highly recommended. Keep the spirits high.