Ugh, If I'm going to hike it from the east side of the city to the west, and, I have called beforehand to confirm stock (which your website also indicated as "in-stock") well, you should have said item. Unfortunately, Items that were confirmed over the phone, were nowhere to be found, 20 min. of rummaging through a pile high storage room I was left with two employees apologizing that the web and they're verbal confirmation was incorrect and there's nothing they could do. While stumbling through hoards of stuff exiting the shop, the owner I presume felt the need to email me asking if he could make it up by way of discount (10%) I recall on anything else I may need? I politely declined. I came with a need, Drumland failed in meeting that need. The experience was so miserable I have yet to go back choosing to shop, support and recommend other Toronto/GTA drum and percussion shops. read more