Our furnace stopped working a week before Christmas. At the same time I noticed our water heater…read morewas leaking. We got multiple bids from every HVAC/Plumbing contractor we could find. We couldn't get anyone to come out during the holidays unless we wanted to pay exorbitant amounts of "emergency hours" costs. Just as I was about to give up on the water heater, I made a desperate call to Gilbert Plumbing. I still feel bad about the way I must've spoken to Lance when he promptly returned my voicemail that morning. Nevertheless, he was overly patient and accommodating. I wanted to avoid having yet another contractor come out to look at the set up and pitch me a bid that was way outside reasonable to replace a standard 50 gallon water heater. Lance cut right to it. He told me the price over the phone which was right on par with what I was expecting to pay. I asked about scheduling fully expecting to be at least 2-3 weeks out, but he said he would squeeze me in that afternoon. I was completely beside myself thinking it had to be too good to be true. Lance asked me to send him pictures of my current setup so his installer could make sure he had the necessary parts before he arrived. Sure enough, the installer showed up in the early afternoon with everything he needed. It took him a whole 45 minutes and my water heater nightmare was fixed. I gladly sent the agreed upon amount to Lance via Venmo. My showers are hot and I am no longer losing sleep worrying whether or not the bottom was going to fall out of my water heater flooding my basement. If you need a plumber, you should call Gilbert first.

From the owner: Gilbert Plumbing & Mechanical is locally owned and operated. Our Master plumbers and have been…read moreserving the Wasatch Front for over 13 years. We find great satisfaction in serving and helping people solve their plumbing problems. We always aim to build trust and confidence in those we serve. Our plumbers are clean cut, honest, and there to help.

Clynn of Whirlaway quoted us over $100 less than competitor for a next-day tank emptying. Also,…read morerather than requiring us to uncover the lid before he'd come, he came (though several hours late) and quickly found and dug it up himself at minimal charge. Clynn didn't add on a complex inspection. He said he's learned over 30+ years that if a leach field has problems, there will be scum rings in the access, so he watched for those, and also checked for holes in the tank by looking over the floor for dirt having fallen in. Clynn advised that a plumber could easily fix the one hole in our tank with patching cement, or we could do it ourselves (and gave instructions). He offered valuable plumbing counsel about changes we were making to our drain and septic lines. A competitor recommended we put in an entire new tank and leach field in our situation. (They offer tanks and leach field installations through a partner.) It would have cost $6,000-$10,000, and required extensive yard renovation. When we asked the county health department that oversees septic systems about our needs, they said our situation should actually not require major work. We added a significant tip onto Clynn's fee, and wanted to also pass along a hearty recommendation!!

From the owner: Specializing in: - Septic Tanks & Systems…read more- Plumbing-Drain & Sewer Cleaning - Septic Tank & System Cleaning - Sewer Cleaners & Repairers - Plumbers - Sewer Contractors - Building Contractors

Do not give them your money. We had them do our counters and showers 3 years ago. Our shower shelf…read morefell off the wall, due to a poor glue and caulk job, and completely broke our bench. It took them 6 weeks to come! They told us the day they were supposed to show up that the bench broke in transit. Rescheduled for a few days later, they no called no showed, then later said they didn't have the material, then said they'd call us on Monday to reschedule, NEVER called. We are in shock that a company can still run with such AWFUL customer service and scheduling! Needless to say- they finally arrived and still charged us $400, left a mess in the shower and through my house to the front door. Very unprofessional in my opinion. If you are thinking about using them, don't! Just go with a different company - don't waste your time or money with them!

Did a great job installers left a mess would recommend but I had to clean up a lot after them.read more

Madsens remodeled my bathroom a few years ago and just recently my kitchen…read more Both times they did an excellent job. The guys are friendly, they cleaned up each night before leaving, put sticky plastic over the carpet to protect it from stains, etc They even found a leak under the house we didn't know about....huge relief! Would definitely recommend them for any work you need done on your house.

Madsen did a great job remodeling our bathroom. We can use our shower now! They had no problem…read morefixing all of my knit picky things and they even locked up the house when we couldn't be there. I would definitely use them again.

We purchased our current home in Brigham city that was originally built by Sierra Homes. From the…read moremoment we walked in, we were blown away by the design, attention to detail, and overall craftsmanship. The quality was so impressive that we knew Sierra Homes was the only builder we wanted to work with for our forever home. Reaching out to them was one of the best decisions we've made. From our first interaction, the team at Sierra Homes has been nothing short of amazing. They contacted my wife and me right away and have consistently provided a personalized, low-pressure experience that's been all about us and our vision for our future home. They listened to our needs, offered thoughtful suggestions, and made us feel completely confident in the process. If you're looking for a builder who truly cares about their customers and delivers exceptional quality, we recommend Sierra Homes without reservation. They've earned our trust and our highest recommendation!

Sierra Homes built our home approximately 3 years ago. We are having to replace the flooring…read morealready, the cement holding the rocks together on our fireplace and rock facing on the outside of the house is crumbling away, water has started leaking around the door frame on the porch door. This was supposed to be our retirement home and it has been one thing after another since we moved in.