Such nice job weldone and affordable,it was way less and such communication skills and reply quickread more

Using Paintsmith was a negative experience our family and neighborhood won't soon forget…read more When Matt negotiated the paint job on our home we specifically requested top-of-the-line premium paints to be used, and he "gave us his word" that he and his crew would, and we were quoted for the difference in price. But then after starting the job my wife watched his workers, at his direction, pour paint from one entirely different generic looking bucket into another, and bring it into the house to continue painting. And when I came home at lunch, and asked Matt about it, he got condescending and started making some excuse about my wife being confused or that his workers were confused, even though they were only following his orders. But Matt kept insisting it would be fine. As I was walking back out to my car to return to the office I noticed the two "other" buckets of paint at Matt's vehicle, so out of curiosity I went to home depot where he said he bought his paint, and sure enough the other paint was significantly cheaper than the paint he promised to use in his bid and according to employees was not even close in quality to the more premium one that was supposed to be used in the job. I'm no paint expert, but the rooms they painted with the second paint even smelled different that night from the first where they started the job. Typical bait-&-switch of an unprofessional businessman, and had my wife not stayed home that day and been paying attention we wouldn't have known. The following day before settling the bill with Matt I again questioned the paint switch, and told him I wasn't comfortable paying full price for a job he used lower grade paint. He immediately got indignant and threatened to place a lien against our home if we didn't pay the bill in full, raising his voice at me in front of my wife and children. Even the neighbors heard him. Somehow I was hoping I was wrong, but now a year later the hallway and rooms that were painted with the cheaper paint are showing definite signs of wear, and you can even scrape it off with your fingernail. Needless to say I won't be using his services again, and rest assured being as his unsavory rant and threats turned into the buzz of the neighborhood, neither will a lot of other people.