Friendly staff and they took the time to explain my issue but I was disappointed with the work…read moreresult - Here is my story. I drove a 2012 Chevy Cargo Van and had a flat tire so had it towed to this place since it is very close to my home . Abes Service Centre at 434 Wilson Avenue. When I picked up my van from the garage I headed to the nearest highway, I notice that the van shakes all over the place after 30km/hr. I was worried so I drove back to the garage and I explained it to the mechanic (owner) the shaking of the van and he accused me of making things up. So I told him why don't you go with me and we take it to the street together. He said, it is company policy that they don't do such things. I went to another place and it turn out the new tire was not put on properly and balance. I also took my Truck to this same place because of starting problem. My Truck was loosing power. The mechanic (owner) immediately replace it with a new battery and charge me $400. I picked up my Truck and still same problem was still there so went back to explain to them that my truck is still loosing power. The mechanic told me that the alternator also bad and needed replacing. For this he charge me $600. After I picked up my Truck - The problem was still there and by this time, He told me it is an electrical problem which they don't do and I needed to take it to the another place he can recommend. I was in a state of confuse and angry, I simply just did not want to deal with them anymore. Please I suggest you do not take your hard earn money to this place. I had a very bad experience.

I've been going to Abe's for the last 10 years with two different cars and never left unsatisfied…read more Quick, fair, and friendly.

I made the switch from Sammy's across the street to this place and I've been equally as happy with…read morethe level of workmanship and service. Also, whenever I have an issue with my car, I can always bring it in right away....unlike Sammy's, where it can sometimes take weeks to get an appointment. Just ask for Frank, he'll take good care of ya.

On Tuesday, April 24th, we brought my friend's 2018 Audi Q3 in to repair a flat. I told my friend…read morenot to remove the nail as air wasn't leaking so we managed to get there without any issues. Before we opened a work order, I asked Bianca if we could now remove the nail to see if it's actually leaking. We removed the nail and immediately air started to escape. I got reassurance from Bianca that they would inflate the tire before moving the SUV and she said they would definitely do that. Anyone with automotive knowledge knows the dangers of causing degradation to the sidewall. Running a tire flat could reduce the integrity of the tire which could result in an accident if the tire blew out. So my friend and I leave to go get lunch (I planned on heading home after). We were walking along Yonge and so happen to walk by as the tire guy was moving the SUV into a parking spot (which means he would then have to drive it again into one of the bays). We look closely and the tire is FLAT!!! I confront Bianca about this in the lot and she just keeps telling me, "It's ok, it's ok." No apologies. No Bianca, it's not ok. You gave me your word so you knew the importance of inflating the tire and not running it flat! We were quoted 3-4 hours for the repair. If I weren't dealing with a major concussion from a car accident, I would have stayed around to watch them like a hawk. We walk away. Less than an hour later, we get the call that the vehicle is ready. In hindsight, I should have spoken to the manager that was there when we cashed out. But I have not been well so wasn't in the right frame of mind. I was an apprentice mechanic for years. I still work in the automotive industry. When you catch people cutting corners, you wonder what else goes on that you're not aware of? Thoroughly disappointed because they evidently broke trust by not keeping their word and they were caught in the act. 04/30 Thank you for your response. That is a nonsense excuse. Bianca was there with him. They were coordinating where to move the cars. She could have said something. I've emailed Frank.

If you want my money, this is what you do…read more.. You create a business that satisfies an actual need. Then, you hire some of the kindest people who are both professional and efficient. You'll provide unparalleled service by driving from Hamilton to Toronto to fix a dead battery. You won't roll your eyes at my dad's silly jokes. You'll charge me much less than what I think your service is worth. That's GoWrench. They earned every cent of what they took. The most pleasant car mechanic experience I've had. My battery was dead, but anyone I called said I had to take my car to their shop, which meant either a boost or a tow, only to again pay for a new battery. That's when I searched mobile mechanic and find these guys. Just from the initial phone conversation with Kolton I could tell I made a good choice. Jason came out the next day with a van full of things to help. He fixed the battery, took a look at my breaks, and gave my tires some air. I wish my car would break again soon just so I could use these guys. Cheers to great business, and thank you for your hard work.

They lack competence, respect & empathy…read more In April of 2023, I reached out to GoWrenchAuto to have my off rim tires swapped. I had recently purchased new tires online. Unfortunately, during the service, all four rims were damaged, with scoring on the outer perimeter and claw marks on at least two of the rims. As soon as I noticed the damage, I contacted GoWrenchAuto and provided them with photos as evidence. However, the Chief Business Development Officer (CBDO), Kolton, took his time and only responded after I left a Google review detailing my experience. He suggested I remove my 1 star Google review until the issue could be fixed. The CBDO acknowledged the damage caused by the tire swap and assured me that the rims would be repaired when I removed the tires again. He suggested that I contact him outside of Tire Season, as it would be easier to get the service completed. In February of 2024, I contacted the CBDO to arrange for the pickup of the rims for refinishing. They were picked up promptly, but I did not receive any updates for a month until I inquired once again. At this point, I realized that dealing with the CBDO was futile, so I requested Joshua Lobardo-Bottema to take over. However, he was unwilling and directed me back to the CBDO, citing personal issues that only the CBDO could handle. On April 18th at 10:50 AM, a set of Mazda Rims was delivered to my home as promised by the CBDO. However, they were removed just five minutes later as they did not belong to me. I received a call from the CBDO explaining that they had mistakenly delivered the incorrect tires/rims. He claimed that he had only just realized that my rims had been sitting in some corner due to the specific bags I had stored my tires in. Since February, my rims had not been touched. The CBDO had promised to personally deliver the rims, but that never happened. Finally, on April 30, the rims were delivered, but they were only washed and not refinished. Furthermore, the GoWrenchAuto agent once again piled the tires in a corner, disregarding the useless instructions of the CBDO. The CBDO offered to pick up the rims and attempt to service them for the first time, but I declined. I had no choice but to put the rims back on my car, as I was not willing to let GoWrenchAuto service them for a third time.