Billings Outback septic was amazing! And I dont say that often. The group that installed my…read moremound system retired so I needed to find someone. The pump that sends the "material" to the next chamber was on and running and staying on. The only other person that had to service it when a squirrel chewed through the wire was also retired. I learned then how easy it is to say a system needs to be pumped when it doesn't or say you need the whole new pump (a $2k repair just for the pump) when you only have a cut wire) so I was dreading this. On top of that everyone was telling me it would be a week to get out here. Tha'ts a long time when you cant flush or run water. He came the very next day. Said hed squeeze me in by 3pm. He was here and gone by 1pm. My pump needed a new valve. He left and texted later saying he'd email the bill. He charged me less than most people wanted for the house call! A lot of companies the first thing out of their mouth was the service fee which ranged from $50 to $400! This was a blessing for my family. He could have so easily charged me for a pumping but told me honestly, I didnt need it or to replace the pump but he repaired it. He was fast, dependable and fair. You cant ask a business for anymore than that. I absolutely cant think of one thing they could have done to make the service better. Oh and did I mention it was 100* and my tank is in the sun. Thanks Greg.

When we purchased our home in Crownsville, back in 2016, Greg and his crew came out to replace our…read moreseptic system. He was patient with my endless questions, since I had never owned a home that had a septic system. His crew was polite and courteous and they did a wonderful job.

Awesome company . Prompt service . They have service my septic tank three times . Always very…read morefriendly and explain everything in details . Very good price .

Dale and Andrew came with in 2-3 hours of my call. And did a great job went well beyond any other…read morecompany that we have used. Would highly recommend based on service and cost.

Jim has been helping my family and I to maintain our residential septic system for over five years…read more He helped the folks who owned the home before us and we all agree he is terrific. Very responsive and simply a pleasure to deal with. God bless Jim even more.

Jim and his company provide a necessary service, and always with a smile and minds words. Their…read moreprices are reasonable and the work is done neatly and timely. Highly recommend them

Quick, reasonable price, neat work. I have used them for years and will continue to do so.read more

I will call this company again without hesitation. Both the manager in the office and man who came…read moreout were so professional and knowledgeable. We have not lived on septic before so had a load of questions that they clearly and thoroughly answered. They could have easily milked this for a couple of hundred dollars but no, they were honest and more than fair. So appreciate them. We will be telling our friends and neighbors. Thank you!

I called RJS for an emergency, that came out right away with no extra charge!! They fixed my…read moreproblem and were very clean and professional especially during these covid times. I would recommend them to anyone!! Thanks again RJS

Very happy with Rich and Steph. Called company the afternoon before and they came out at 8:30 the…read morenext morning. They fixed the leak with our kitchen faucet by replaving it with a spare they had of better quality. They were very professional, clean and polite. Charged A $175 for over an hours work, including parts. Will recommend to friends.

During the purchase of our home (June 2013), the existing septic system failed the inspection and…read morethe sellers had Beall & Sons install new components of the septic system. In late July / August of 2013, we started to occasionally smell the septic system while we were sitting on our screened in porch. I called Beall & Sons to request that they come by and take a look at the system, as I was concerned that something was not operating properly. This wasnt an emergency call, so they assured me that they would be out within a week or so to take a look. Initially, they thought it was a tightness/sealant issue on the tank lid (if I remember correctly), so they made a quick fix. However, we had the same *lovely* smell while out on the porch that following week. I called Beall & Sons back and the team came back out pretty quickly after that. They did a more intrusive look at the system and determined that the NEW tank (purchased by the seller) had cracked/failed - an issue they had not experienced before with this same manufacturer (that they had used time and time again). To make a long story short -- the company took care of the problem, including (1) going back and forth with the manufacturer to approve a modified installation (pouring concrete base to stabilize the bottom) so that the new tank would remain under warranty; and (2) replacing the tank under warranty for BOTH parts AND labor. The warranty only officially included the parts (the tank), but they stood by the quality of their work, and provided the labor/all services related to this issue (failure of tank due to manufacturer defect) at no additional fee. I'm very pleased with the support that we received from this local company in dealing with this issue, and will definitely be using them again (and recommending them highly).

Their customer service woman is a joke. My insurance company asked for one phone call from the…read moreseptic company in order to authorize the work order. One phone call. The Robert F Beall & Sons representative could not fathom how such a phone call could be made. Rather than get the business, she flat out told me it would not be possible, despite the direct line I was ready to give her. Moving on to the next company that knows how to do basic admin...

They were very quick to respond and had availability for the next day. We would definitely…read morerecommend and use again

Super quick response. Kyle is very professional. Really great experience. I will use them for my…read moreregular clean outs going forward. Highly recommend.

Quality service and professional. Reliable! We had an emergency over the weekend, and they were…read morethere within an hour. Thank you!

Shilling Septic is a Godsend! I was selling my house, had an home inspector standing in my yard…read moretelling me I had a failing septic. I didn't want to lose my buyers. My neighbor recommended I contact Shilling Septic. They were out the next day to access my septic system. The next day(Friday), Shilling Septic had the Health Department out to verify if a new system was needed. Monday, AA Co and Shilling Septic were digging up my back yard for a perc test. A little more than two weeks later, I received approval for the grant for the tank AND Shilling had gotten the green light to install from AA Co.. Two days later, they were digging up my yard again. Shilling jumped through hoops to ensure my then septic system did not go from failing to failed. They expedited the process with Anne Arundel County and referred me to the Bay Restoration Fund Grant (which pays for the tank installation). Again, submitted and approved in just a few weeks. Mandy answered all my phone calls. Ray, Fred or Ritchie answered all my questions. Today, you can barely notice anyone had been digging up the yard a month ago. I love Shilling Septic! Thank you again.

Fast, friendly, and courteous. Mr. Miller was working on my next door neighbor's septic. I stepped…read moreout and asked if he could do mine while he was there, and he said no problem at all. Non-disruptive, very professional, easy as could be. Also, very fair pricing considering I did not have a scheduled service appointment. 10/10, A PLUS PLUS! Thank you Miller's Septic! See you next year. Edit: While my profile shows that my primary residence is in Virginia, this service was done at my vacation home in Crownsville, MD.

Awesome costumer service! Came out and got everything finished with in the hour. Nice company…read moreHighly recommend!