Our HOA has had an outstanding experience with Invest West Management, and I highly recommend their…read moreservices. We transitioned from another management company approximately 18 months ago and have been extremely pleased with both the company and our community management team, Corey D. and Nancy L. This year, our HOA board is almost entirely new, and we have relied heavily on their guidance and support during our transition. We have likely made more calls and sent more emails than the average board, yet Corey and Nancy have consistently responded promptly to every question and concern. Their professionalism, responsiveness, and willingness to go above and beyond have helped us successfully navigate the inevitable challenges that come with a new board. In addition to the exceptional support they provide to our Board, several homeowners in our community have commented on how refreshing it is to finally have community managers who respond quickly to calls and emails. Their level of communication and customer service has made a noticeable difference within our community. I highly recommend IWM and their wonderful team.

I cannot believe what is happening with this HOA. I request a meeting to meet with the board to…read moredispute fines and I can't meet with them until July. In the meantime they are charging late fees and sending me foreclosure threats. It's absolutely insane and such terrible customer service. There is no avenue for solution only being bullied into paying fines I am disputing. Now threatening foreclosure. Just unbelievable.

Long time renter here. My home owner switched to NW Management awhile back and I'm so glad he did…read more They're really great!

We just got approved on a beautiful duplex in Vancouver. Leslie and Karen were great to work with.read more

An absolute clown show. Make sure you read your contract carefully. They omit a bunch of fees at…read morefirst, get you to sign, then come back and say oh oops! We forgot $1,000 of fees! This company is the perfect example of why people hate property management companies. Do your research and rent from somewhere else.

Don't rent from them. They do lousy repairs and then when things break because of it, they raise…read moreyour rent. Obviously we were on a month to month lease at this time so technically an increase is legal. However, personally I'd say a $200 increase is excessive and shows a random vendetta they had against us. I have no clue what the goal was here since we were very communicable renters who never missed a payment. Even worse is, the rent increase letter came the morning after repairs to our unit were finished. The backstory here is that, the washer and dryer in our unit started leaking, we caught it and called emergency maintenance, who then came extremely unprepared. YQC has stated in writing that this water leak was not caused by us. We went through a month worth of repairs to our unit, fans and dehumidifiers constantly running and I had to take time off work to coordinate with repair people, since no one from YQC offered to let contractors into the unit. Then, as soon as we were able to really live again, they hike our rent??? They claim to this day that the increase was to match "market value" and then when they listed our place after we moved out, it was what we were paying before the increase. Oh, and on top of that, after the water leak happened and we explained that there was water under the living room floor and they still did not repair it. There's definitely mildew or even mold growing under there. Please check out the screenshots I took of a video from august 4th 2022. The night of the water leak. They didn't do anything to this floor after it happened. Oh and then there was a fire behind a neighboring building in the complex because there was a homeless community living behind there. We had no clue. I also left photos of the fire attached. In the photos I'm standing next to a patio of a unit. That's how close it was and YQC never communicated to us about any community living behind there. Nor did they communicate to any residents after the fire had happened.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

When we were accepted after applying I went to the address they were supposed to be and it was all…read morelocked up and they told me that they were in the Regus building down town Vancouver and would not give me the address so I could meet them and give them the signed lease and a check. This was sketchy to me. So, we did not sign the lease and back out on renting the property from them. Nannette

Great company, straight forward honest service! Couldn't be…read moremore happy. They have been managing my properties in Camas for almost 2 years.

The best landlord & apartment management I've dealt with. Ken, Karen, and Brittany responded to…read moreconcerns & maintenance requests diligently. Very professional, they maintained the buildings to the max considering available funds. Rents were reasonable and terms straightforward without a multitude of hidden fees that are so prevalent in other corporate management. Vast majority of neighbors I'v encountered were happy people. I highly recommend Pietila Properties.

Ken and Karen are amazing landlords! Any time an issue in our duplex comes up, they handle it…read morepromptly! The owner has even come by on several occasions to check up and walk around to see what needs to be done. I've never had better, more understanding landlords anywhere!

I have been a landlord that has used TMG for 17 years and they are exceptional. The fluid…read moretransparency and professionalism that their entire team has displayed has made home ownership a breeze. A bit about me, I'm born/raised in Clark County but now live on the East Coast. The property management team does a great job moving tenants in/out seamlessly, and the accounting department does a great job of collecting rents and paying my mortgage. Moreover, if you are seeking to make any home purchases or renovations, they have a team dedicated to that. I could not give a higher recommendation to their team.

Owner Review: Shady Tactics, Misleading Auto-Renewals, and Broken Promises…read more I am writing this from the perspective of a property owner to warn others about the poor experience I had with TMG. While they have a very convincing sales team that promises a "partnership" where you as the owner are able to be hands-off while your home is well-cared for, the reality is quite different. They don't follow through with what they promise from a property management perspective and use predatory contracts with high early termination fees that are designed to lock you in, regardless of your property rental goals. Property Owners, beware: Maintenance Neglect: While the maintenance crew does decent work, getting them to actually come out to your property is a struggle. While living abroad, it took my manager, Elijah B., 60 days to tell me he couldn't turn on my Wi-Fi-enabled sprinkler system because it was "too difficult." By then, my lawn was already damaged. Even when I offered to pay the hourly maintenance rate to fix it, he couldn't coordinate it. I had to hire an outside contractor myself. Poor Inspections: They charge 10% of the rent but offer very little oversight. During the mid-year inspection, they failed to notice, follow-up on, or replace a filthy air filter that I had pre-arranged and provided a replacement filter for free. More importantly, they missed the fact that the tenants had repainted multiple rooms. Because they didn't compare old photos with new ones - as a result, we "missed the window" to charge the tenants for the unauthorized painting on one of the rooms. High turnover and shuffling between different account mangers: I was constantly passed around between new property managers, accountants, and business development reps. No one talked to each other, which resulted in more work for me and more damage to my home. My second manager, Heather K., gave me several contradictory statements regarding basic tasks like scheduling AC maintenance. Predatory Billing: Despite telling the sales team from the start that I was only going to be renting my property for a year, they "didn't have this in their notes" and charged me a $1,700 early termination fee. When I pushed back, their response was essentially: "You signed the contract and didn't read the fine print; pay us or go to collections." The "partnership" the sales team promised vanished the moment there was a billing dispute. I even reached out to the President, Carmen Villarma, and the COO to ask if this is truly how they want to do business. They didn't even bother to respond. The Bottom Line: My opinion is TMG spends a lot on Ads to appear first in your search, but that money comes directly out of the pockets of the owners they neglect. Save yourself the stress and the money--find a company that actually values your property. There are tons of property managers you can google that are actually going to give your property attention and dont rely on charging you thousands of dollars when they fail to renew a client.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal