Our HOA has had an outstanding experience with Invest West Management, and I highly recommend their…read moreservices. We transitioned from another management company approximately 18 months ago and have been extremely pleased with both the company and our community management team, Corey D. and Nancy L. This year, our HOA board is almost entirely new, and we have relied heavily on their guidance and support during our transition. We have likely made more calls and sent more emails than the average board, yet Corey and Nancy have consistently responded promptly to every question and concern. Their professionalism, responsiveness, and willingness to go above and beyond have helped us successfully navigate the inevitable challenges that come with a new board. In addition to the exceptional support they provide to our Board, several homeowners in our community have commented on how refreshing it is to finally have community managers who respond quickly to calls and emails. Their level of communication and customer service has made a noticeable difference within our community. I highly recommend IWM and their wonderful team.

Horrible Horrible company. Unprofessional. They act like they don't know what they are doing. They…read moretell you one thing and then say another

Had to call multiple times to set up a viewing for a house I've been dreaming of renting as our new…read morehome in WA, which we just moved to per Army orders. They said they would call me back with a viewing time, but I had to keep calling them until they finally told me a time. The agent arrived late due to traffic, but no big deal. The house was wonderful, I wanted it on the spot. There was another couple there and I let them chat with the agent until they left at 4:55pm. I talked with her next saying that I wanted the house and how to go about getting it. She said I had to fill out the application and hand it off at their offices which open at 9. I asked if they closed at 5pm and if it was too late to drop it off now, she said yes. So I take my kids, go home, fill it out and tell me husband to wait outside their office door by 8 so we can be first. They then tell him at 9 that they already had an application on the house and they couldn't take ours! How??! How?? I call and come to find out, THEY HAVE A FREAKING DROP BOX!! No one told me! All their stuff says to drop it off in person during business hours! Now we are out of luck and my dream house is gone. So if you are trying to be first in line to get your application in THEY HAVE A DROP BOX FOR THAT!!

STAY AWAY! The company doesn't respond and even if they do, they'll do everything in their power…read moreto minimize the amount of workload. They don't give a damn about customers

I've had the misfortune of being forced to rent from YQC a couple different times…read more The first time I rented from them, I was super sketched out about their on boarding process. It could have been the way their associate worded it to me, but she wanted me to sign a lease and give a deposit before ever even seeing the property. Her name was Autumn. She is no longer with the company. This was a few years ago, and I lived in that house for three years. This second house wasn't as uncomfortable because we weren't pushed to sign anything or give any money without seeing the property first. We have been in this house for almost a year and it's a fine little House. It is certainly a rental as all of the floor trim is beat to heck and painted over sloppily but whatever. The property company came through for an inspection while I was at work, and my girl was home. Plenty of notice and that was fine. We were made uncomfortable when the inspector pulled out his camera and took pictures of everything in our house. I understand that photos can be taken as part of the inspection but I find it unnecessary to take photos of anything when there's no damage at all. The house is in the same state as it was when we first rented it so why the photos? Photos of everything on our walls were taken, including private items that are not meant for other people. I called and left a voicemail asking for them to call me about all of this, and they completely snubbed me. The inspector told us he was also uncomfortable taking the photos and that a few of the other renters of other houses were also really uncomfortable with this and trying to call to complain. Can't say I'm surprised when this place has 1.7 stars. On top of all that they are raising my rent. Apparently the couple that rents many multiple homes through this company needs more of my money because they don't have enough.

Read on. I found a property to rent that I liked from YQC…read moreand the girl who was my contact gave a code to get into the property. The code was incorrect. So, I contacted her again and she gave me another code that was correct and I was able to view the property. I liked the property, felt it was a good fit, and signed an agreement to begin renting the property at the beginning of the next month on the first. It was about 2 weeks out. I was told that I had to put down 25% of the rent to hold the property. So I did. I also asked about smoke alarms in the house as I only saw one in the hallway. The contact from this company told me there was one in each room. This was incorrect. I arranged for all of my utilities to be transferred over, etc. and was preparing to purchase a washer/dryer, the moving company, etc. I passed by the house every day before and after work excited to move in. About a week or so before my move in date, I started calculating things and realized that I would have to pay over 6000 dollars to move as my lease on my current place did not run out until the 13th . Yikes! I asked my contact from YQC if she thought maybe the owner would let me wait 10 days into the month to move in. Just a question, right? She told me that she felt like the owner would be fine with it or even let me move in and subtract the 10 days from my rent. I thought to myself, "how very nice". I was anxiously waiting for the answer, and I did not hear anything back for 2 days after making phone calls with no answer and text messaging with no replies. When I did hear back, my contact told me that the owner has agreed to the 10 day window. Hooray. All was well, so I thought. Then, a couple of hours later, I got a text message from my contact saying the owner has decided not to move forward and good luck with my home search. What?! I was in a panic at this point and texted her back saying I didn't understand what was happening and why. I was just dropped like this?! I was In a panic state at this point so I called the office and of course, like so many times.....no answer. No replies from text messaging. I was so upset, I got in my car and drove to the office to be able to speak to someone as to why this was happening . I asked to speak to the manager who asked me what it was that I wanted. She was rather not very nice. I explained that I only asked a simple question of if the owner would possibly be willing to give the 10 day grace and if not, I would continue as it was, then I get a text message telling me that the owner has decided not go forward and good luck with my house hunting. I asked if I were to move in and start paying on the 1st would I still be able to do so. She said most likely so and what did I want?. At this point I was so confused. I left there and I was really afraid of renting with this company at this point about the miscommunication, the no communication, the wrong information, etc. I emailed them and told them I was concerned and I would not be going forward at this point as well. I dont even know if there was actually a choice. I asked for my deposit back. They told me that it was not refundable. Not only this, but I received a text message from them a couple of weeks later to let me know that someone would be viewing my property. ??????? Wrong phone number people. I do hope the owner received the message and he was able to rent his house to a good tenant. What a mess and a lot of stress.

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

Horrible experience. Inexperienced gentleman who don't know what they're doing or talking about…read more You know it's not good when the property owners know more than the men they're dealing with.

VPMG Property Management of Vancouver we're a pleasure to work with. They were efficient, attentive…read moreand very responsive to any needs and concerns we may have had during our rental experience. Avenir was always available to contact and quick to respond. We appreciated their professionalism. This is a great property management Team to work with if you are renting or wanting to list a property to be rented.

The best landlord & apartment management I've dealt with. Ken, Karen, and Brittany responded to…read moreconcerns & maintenance requests diligently. Very professional, they maintained the buildings to the max considering available funds. Rents were reasonable and terms straightforward without a multitude of hidden fees that are so prevalent in other corporate management. Vast majority of neighbors I'v encountered were happy people. I highly recommend Pietila Properties.

Ken and Karen are amazing landlords! Any time an issue in our duplex comes up, they handle it…read morepromptly! The owner has even come by on several occasions to check up and walk around to see what needs to be done. I've never had better, more understanding landlords anywhere!

Over my 50 years of life, I've had experience with several different property management companies…read more Finding the right home for your family can already be a stressful process. You're not just looking for a house--you're looking for a place where you can feel comfortable, raise your family, and know that TMG will take care of you and your family's needs throughout the time you live there. One thing I think people sometimes forget about property management is how many different variables are outside of the management company's control. They are trying to balance the needs of the tenants with the needs and decisions of the property owners, while also coordinating contractors, repairs, maintenance, scheduling, parts, and unexpected problems that come up when servicing a home. Has every situation gone perfectly or smoothly? No. But after dealing with TMG over the years, what has mattered most to me is that they have always made an effort to do what is right and take care of the tenant. Even when circumstances have made something difficult or taken longer than anyone would have liked, I have felt that TMG was working toward a solution rather than simply ignoring the problem. Of all the property management companies I've dealt with, TMG has done the best job of taking care of its tenants while navigating all the challenges that come with managing someone else's property. Based on my personal experience, I would recommend TMG over any other property management company I have dealt with. Finding a good home is important, but finding a management company you can trust to keep working for you when things don't go perfectly is just as important.

My worst rental experience in 21 years…read more -We are now on our 7th or 8th (hard to keep track) property manager in 11 months. Every time they are fired or quit, they do not notify the customers, so you go to contact your property manager about an issue and you learn they don't work there anymore. Have had multiple "we're going to do better" conversations with new TMG property managers to no avail. Sometimes a random TMG employee appears not explaining or introducing themselves. -TMG tenants disrespected the property repeatedly with massive amounts of outdoor trash, dumping used motor oil in soil (cancer causing hazardous toxic waste). 11 months later TMG says they talked to "the city" and a private company, the hazardous waste dumping is fine they say. Weird that criminal dumping of cancer causing hazardous waste is OK on a TMG property. TMG allowed these tenants to have unleashed "visiting" dogs daily on the property, dog waste not picked up until multiple complaints. Just say your dog is "visiting" to avoid pet rent lol. TMG tenants left a dozen+ trash bags leaking food and waste on the property, took TMG an entire week to remove it. -Property has been neglected for so long. Trees have not been completely trimmed, PGE + Portland forestry calls it a "tree emergency" which could start a fire. PGE informed me that the tree touching the power line could be "live" with electricity, told me to stay 50ft away from it but it's 15ft from my door. Our trees are scrapping up against neighbors houses. TMG trimmed some of the branches, PGE trimmed the most dangerous ones. Stone walkway is a tripping hazard, thousands of broken glass pieces in another gravel walkway. -TMG requires once a year to enter the home and photograph literally everything inside. Had to argue with them to schedule a time, TMG threatens to enter the home anytime they want to photograph everything you own, disregarding safety and animals. Bizarre behavior. Have never had such a personally violating inspection in 21 years of renting. -Day 1 of renting the home, TMG staff left the key outside on a windowsill and not in the lockbox. -TMG landscapers destroyed tenants plants and property in the yard. TMG employee responded by saying they were sorry the landscaping "didn't meet your (my) expectations". They send 3rd party contractors to the property with no instructions, allow them to destroy and do what they want. TMG does not review the work these contractors do, they don't care. -TMG gave us (?) a bunch of trash in the yard. A broken hose, a broken hose organizer, a broken sprinkler, broken and rotting wooden planters. Have never been given literal trash by a property manager before. -TMG installed blinds in the living room after tenancy started, replaced crumbling falling apart old blinds in June 2026. Sept 2026 submit a maintenance request to replace old blinds that continue to fall apart, we're told they "do not replace blinds during tenancy", even though they literally did twice. Happened twice, but doesn't happen.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal