He came the same day I sent the request, and turns out he thought I was located in Florence,…read moreKentucky but I'm In Florence, Indiana but he didn't even say anything until he was here about the miscommunication and said since he had already agreed to come, he kept his word even though it was out of his way! I found that to be honorable and he fixed our air conditioner which was a blessing. Be also gave us a fair price which was nice. Thank you and I would highly recommend if you are in his area.

From the owner: Service and Repair RV appliances. Air conditioners, furnaces, water pump, water heater, RV…read moreabsorption refrigerators.

Been taking our campers to Customers First RV for years. Tiffany, Brad and John do an incredible…read morejob with customer service. In my opinion, they have the best technicians I have come across in my 12 years of rving. Customer First RV has taken good care of us over the years and I would recommend anyone passing through or that lives in the area to have your RV serviced at Customers First RV.

While traveling from Michigan to Florida we experienced a problem with a wheel on our fifth wheel…read moretrailer. It was 4:15 pm on Friday January 2, 2015, a terrible time for service on an RV. I talked to the service manager at Customer's First and described the problem. We decided I could drive the last six miles to the dealership. He said if it was a serious problem it couldn't be fixed until the following week. If that happened they would help us find a place to stay until then. When we arrived at the dealership they put our unit in a service bay right away and determined it was a minor issue that they could fix right away. We were in and out of the shop in a half hour. The service staff at the dealership were outstanding. They were friendly, knowledgable and efficient. We would highly recommend them for service work. They also had some great looking RVs on the lot.

they deserve zero stars!!!! save your money go elsewhere. do not buy from them!…read more They Ripped an 80 year old senior citizen off. sold him a warranty under false pretenses did not disclose to him that it would cost another 25 thousand dollars over a 15 year period . they sold him that warranty under deception. IF and when they do right by him Then I'll remove this review UPDATE 12-3- 2024 THEY HAVE HAD OUR RV FOR ALM OST A MONTH AND IT STILL IS NOT DONE!!!! GROSS INCOMPETENCE!!! DO NOT BUY HERE DO NOT GET YOUR RV REPAIRED HERE. GO ELSEWHERE CONSUMER ADVICE.... WRITE A RIPOFFREPORT ON RIPOFF REPORT DOT COM. new update 12-5-2024 Dear Larry, in your Responses you claim that you take these seriously.... well if you did these things would not keep happening. Common sense! after the first complaint you would have done better. your actions will speak louder than your words!!!! DO BETTER your responses look very SCRIPTED.

We bought a 2 year old Class A. They got this in on trade. 2022 FR3 DS 30. We loved it. Traded…read moreour 2014 Itasca class C on it. We loved our C but wanted head room and storage. We did the trade all as planned. Sales good and Finance was good. Have to watch what your getting. Nick talked us into getting an extended warranty. I did my research and had Good sam on Class C. They replaced AC and Generator. Very good service. So my wife and I wanted one. We sell ted for a 8 year 80k warranty. It was power train and all the coach. ( 0 ) deductible. WOW ! Ok we get Class A home, and the bedroom slide out gets out of wack 4" off on one side. It ripped the molding and got into the trim on the wall. I called service and they said get it to us asap. Upon arrival they took pictures and said it would go in shop next day. True to their word it did. I have heard horror stories of people buying and missing a whole season of camping. Not the case. They got it done in 3 days. Heather was great on getting us in and kept contact on progress. Went in, and they said here is the keys. No paper work nor any payments. My wife inspected unit, and she said it was good to go. So I had great experience with the sale of and fixing the unit. They do break and getting an extended warranty is worth it. One happy camper ready to take her out on the road over spring break 2025

Justin and Kathy were great to work with and Dustin installed our new trailer suspension quickly…read moreand skillfully! I hated breaking down but I'm sure glad we found this place for our repairs! Thank you so much!

Friendly , honest service. My trailer broke as I was passing through the area on a holiday week…read more Justin and his team went above and beyond to get me back on the road with no shortcuts. Their pricing was very fair, and service was excellent. I am a certified mechanic and have my own repair shop. Kentucky Trailer is the same honesty and quality I provide. I was lucky that my misfortune was at close enough to their facility. They were not the closest but I could tell it was worth getting there. I would use them again if I am in the area and in need of service. Thanks Kentucky Trailer.

Called for window leaking. Came and looked. Didn't do anything. Said he had to go back and tell…read morehis dad who would return to fix it. While he was here we had him change a light bulb that we could not reach. They never returned to fix the initial problem. Charged us over $200. Would not use again.

From the owner: Mobile RV Repair Service. Covering Kentucky and Southern Indiana. If your RV has an issue then we…read morehave the fix. Call or text today for your appointment. All insurances accept. Electrical, plumping, HVAC, Awnings, Leaks, Roof Repairs, Roof Replacements, Suspension, Propane systems, Appliances and much more.