1. Riverside County Sheriff

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Hemet, CA

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Riverside County Sheriff

2.8 (6 reviews)

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San Jacinto Police Department

San Jacinto Police Department

1.8(10 reviews)
4.6 mi

I am extremely dissatisfied with the way my complaint was handled and would give this interaction…read morezero stars if that were an option. The supervisor I spoke with was argumentative, dismissive, and did not appear interested in hearing both sides of the situation before forming a conclusion. During our conversation, I expressed concern about her tone and communication style, as I also have supervisory experience and understand the importance of professionalism when dealing with the public. Instead of addressing my concerns, she repeatedly talked over me, prevented me from fully explaining the situation, and ultimately ended the call by hanging up on me. I found this behavior unprofessional and unacceptable for someone in a supervisory position. I am requesting that this interaction be reviewed and that appropriate action be taken.

I attempted to contact San Jacinto PD to provide this information to a missing person this morning…read moreand requested the email of a detective. The staff member who answered refused to provide an email address, would not take down the information, and was dismissive. When I asked to file a complaint, she hung up on me. I called again and was told I needed to go through dispatch, but was routed back to the front desk. I ultimately located an email online and I hope that it will be properly received and reviewed. This has given me a clear indicator on how people are missing and slip through the cracks and the part law enforcement plays. After recent cases with Emmanual and Celeste I'd think PD would be taking these claims a little more serious. (Incident #I252590042) In summary: I do not believe she has been located, and I believe her mother has given false and conflicting information to both her friends and law enforcement. I urge that this matter be taken seriously and that follow-up action with proof of life be considered .

Riverside County Sheriff - policedepartments - Updated October 2026

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