Horrifying, terrible place.
The first time I went there I was 16. They held me in a room away from my dad after I begged him not to leave me. I was left alone and other patients began coming into the room and warning me to leave. Later, they sent a woman in who did not identify herself, and she began making threats. She said if I did not calm down and agree to stay in the home she would call child protective services and have me and my two younger siblings removed from the custody of my father. We had just lost our mother to cancer, so as you can imagine, hearing this threat come out of the mouth of someone who was supposed to help me was traumatic.
I was 20 when I was sent there the second time, against my will. They placed me in an adult home in Norwood that included women and men, all who were over a decade older than me (something I was extremely uncomfortable about.) I was given a roommate who stole my phone and told me she had rubbed her dirty underwear on my mattress (yes, mattress--they did not give me sheets) in order to infect me with her "disease." I sat in my room terrified all day. The bathroom was disgusting, there was human waste in the shower and when I told that to the staff they told me it was my job to clean it. The first night there I finally built up the courage to go get something to eat from the kitchen thinking the other patients were asleep. I was in the kitchen when suddenly a very old man came in through the back door. I was frozen with fear, I had been told that the doors locked at night and nobody was allowed outside, which made me think this was a random stranger breaking in. He smelled like alcohol and appeared to be extremely high. He walked over to me and began groping me and begging me to help him kill himself before opening his mouth and unleashing heaves of pitch black vomit onto me. I started sobbing and ran to get the staff. The office door was locked and I began banging and yelling. Eventually they cracked the door and asked what I had done. When I explained, they brought me into the office, showed me to a small closet with a chair inside it they called the "sensory room" and locked me in. They made another patient clean the vomit from the kitchen floor and discharged me that night. The entire time I was there I did not meet with any counselors, therapists, or psychiatrists. I did an intake interview where I told them I had extreme anxiety and being in an environment like this would only make my symptoms worse. They ignored that. It was a waste of time as I was there for a whole day and never treated, and more than that it was a horrible, traumatic experience. Riverside has destroyed all of my trust in the mental health system. To this day I have not been able to seek treatment because of the way they handled all of this. They have left an extreme amount of fear and distrust in me and as a result my condition continues to worsen. read more