Riverfront Pets did an amazing job with my Shih Tzu puppy's first full grooming. The groomer took time to discuss what we were looking for as far as style of cut. My puppy came out of the grooming calm and relaxed and looking gorgeous. They were easy to book with, the grooming session was timely and they let me know shortly before she was done so I could wrap up what I was doing before coming to get her, and the price was very reasonable for the services provided! read more

A wonderful experience from start to finish. I took my silky terrier for a cut. Friendly and enthusiastic. They were efficient and organized. My dog was done in 1.5 hours...on a Sunday. Lindsey exceeded my expectations. The retail space was well stocked also. Book your appointment asap. read more

Riverfront Pets - Matilda's new cut. The dogs get a sexy bandana. Look at those ears!!!!! - Dog Walkers Near Me - Wilmington, Delaware

We adopted two small shih tzu between the ages of 8-10 years old. We were not sure how they would do with grooming since there isn't any records on these doggie. We were treated so nice and friendly. Both owners and dogs were treated awesome. They groomed the dogs. Absolutely fantastic . What I love is that it doesn't seem like the groomers answers phones. Which is great. That means they are next to the dogs the whole time. As an over protective pet parent this means a lot but that's not even the best. They both smell and look like a million bucks. It was so great to see that. Also on arrival they didn't know that we were there and they took the doggies out for a walk. They know they must have gold it long. This is a place that understand animals. I can't tell you how grateful I am for this place. It's a live heaven on earth for my fur kids. Love it. Please make an appointment you won't be disappointed . read more

Riverfront Pets - Babygirl Olive with a new pink bow. - Dog Walkers Near Me - Wilmington, Delaware

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Hello, Saint was in on 3/17/23 for a full grooming. I am unsatisfied with the services. The more I look at saint the more I become upset. I called and spoke Erin (not sure) and she spoke to the groomer. This is $75.00 later. I expressed my disappointment in the services and she spoke with the groomer and told me that the groomer was hesitant with the cut. I asked for a cute poodle look framing of the face and body cut low and poofy/fluffy legs. He did not get the cut I requested. His eyes and chin are still dirty. They told me they didn't spray him with the perfume because the groomer was unsure of the cut. He stinks and does not look like he was bathed. His ear fur looks dirty and his cut is uneven all over. His ears don't even looked brushed. I want him re-bathed, sprayed and his uneven hair cut re-trimmed. They offered a cut however what are they going to cut the stray hairs! I have emailed 2x to request a full refund. Still waiting to hear back. read more

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The groom was okay and was pretty quick. We did a hands-on assessment with the groomer and I really thoroughly made sure to check and talk about spots that he had knots and any issues, I was not told that my dog had any matting during this assessment. Of course because he is a poodle mix, when I picked him up, there was an up charge for him being poodle and a matting fee. I've gotten the same quality grooms at Petsmart for about $40-$50 less. I think this location is very convenient and the service they provided was fine, but their rates are significantly higher for not necessarily a higher quality groom. I would be wary of bringing a poodle mix here in the future, I have a feeling the matting fee is some thing they're generally charging. read more

Stopped in to get my pup a treat while we were on a road trip for being so good in the car. They have a water bowl right when you walk in which is always appreciated, esp on hot days! Cute toy section, a huuuge sample section if you're trying to figure out what your doggo likes to eat. Also a cute kitty section! Definitely check it out if you haven't already! read more

Riverfront Pets - Pup loved this treat! I should have gotten more than one! - Dog Walkers Near Me - Wilmington, Delaware

I have been going to riverfront pets for many years. The previous owners were superb. The new owner not so much. They started to charge for each knot the dog has and i have a long hair dog. I go every 2 weeks to avoid knots. Yesterday they charged 19$ additional for knots although i brush him every other day. It is truly ridiculous. My groomer there was Gloria which was wonderful but for some unknown reason they changed all my appointment to another groomer that I do not like at all. First my dog did not like her at all as I was told that he barked for the whole hour he was there although he does not with gloria. I do not need to get stressed out by taking my dog to be groomed and put up with such arrogance. read more

Great service! Everyone in the store was fun and helpful. We wanted to buy something today so we bought something without checking amazon (gasp!) but I checked after I left and It was actually a bit more expensive on amazon. Score! Nice to know you can support local business and get the best deal. It's so cute inside! We got to meet one of the neighborhood dogs who had just gotten a bath. Can't wait to go back! read more

Wow, I love this store! We were just passing through on our way back home and needed a few things for our puppy. The owners (I think) were so friendly and helpful. I explained to her that our dog wasn't eating on our road trip and she had several suggestions for me and was very enthusiastic and knowledgeable about the products they carry. I wish we had this store back home! read more

We've tried several groomers including petco and petsmart over the past 3 years since we got our cavalier King Charles. They are by far the best that have cut him. We don't care if he looks like his breed. With a new infant, we want to keep his hair short and clean. Somehow they've given him the perfect cut. Perfect all around. He looks like he was born a short-haired dog. His hair looks like suede. We will never take him anywhere else. The only challenge is parking so me and hubby go together so one of us can stay in the car if no legal parking is available. Works great, and their service and excellence is well worth the extra effort! read more

Riverfront Pets - Dog Walkers Near Me - Wilmington, Delaware

Riverfront Pets was owned by the most wonderful people. My dog would in there and as treated like royalty. Unfortunately, things have done downhill. I made an appointment on Friday for my dog's nails. They returned my call on Saturday saying that they didn't write down the information. The time that they said was available was no longer available. On Monday, the day of the appointment, they asked several names before I gave them my dog's name, Lucy. I barely walked to Del Pez to find that it was closed to return to find that my dog's nails were done. The groomer claimed that she clipped and drilled them. Upon coming home, I found her nails quite rough. I called the store and spoke to the manager, Erin (who was typically quite friendly). She said that she would finish the job for free. Unfortunately, I live 30 minutes away. Needless to say, I declined the offer especially since my dog does not enjoy car rides. Needless to say, I am very disappointed. I am beginning my research for new places. read more

Good store with a wide variety of animal accessories and amenities, but pricey compared to their local businesses. Highly recommend if you don't mind spending the money. Stay away from the chew toys if you have a large dog. My 9 month old golden retriever destroyed a $35 indestructible Chew toy in a matter of minutes. No refund. read more

I always get anxiety bringing my dog anywhere, especially dropping her off all alone but here put my mind at ease. They don't use cages so my pup wasn't crying in a cage for half the grooming, plus they do her all at one time, it's not an all day event like some places I've brought my dog too. The groomer was kind, as well as everyone I spoke to over the phone. My daisy was fresh and clean and most importantly happy when i picked her up. They were gentle on her and took their time. We will be returning. read more

Riverfront Pets - Daisy - Dog Walkers Near Me - Wilmington, Delaware

We had our dog Sadie groomed yesterday by Gloria and we were more then pleased. Gloria gave us exactly what we were looking for. The service and the products available at this establishment are wonderful. Kathy and Joe Cannatelli read more

Riverfront Pets is a premier establishment. Their involvement here at the Riverfront is a wonderful resource for all of us with pets . The grooming services are , by far, the best in the area. I have raised , shown and cared for the breed I love for 46 years and the professionalism and precision these groomers provide cannot be matched. I also want to mention from a previous review that care of our animals sometimes includes , with long haired breeds especially, daily brushing to avoid matting . Learned from old timers years ago to run a quick brush through the coat in the morning and quickly wipe the face and body with a wet wipe. It works. Thanks too for the homemade biscuits and wonderful choices provided for food. read more

My dog has had no problem getting groomed at other groomers downstate. We recently moved to Wilmington and came here for the first time.... my dog came home shaved RAW and trembling. He had a few mats in his fur but the other groomers have had no trouble trimming around these mats, there was no reason to shave him down to his raw skin! The groomers blamed it on him, saying he was aggressive and angry. Once again, this hasn't been an issue at other groomers. I'm attaching a pic of him before and a few pics after, where you can literally see how uncomfortable he is. I guess we'll have to make the trip down to Dover every once in a while to get him groomed from now on. read more

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I can't wait to bring my fur baby back here. We have a five year old 26 pound Maine coon that fights us just to brush him. So he was in need of a good bath and trim. Between calling to make the appointment, checking in, and checking out each employee was as polite as the last. We got the works which included a bath, brush, and trim. He was done so quickly I couldn't believe it. When we got home my cat was purring super happy and no signs of stress. He smelled so good and they did such a great job with the wash I swear he was three shades lighter then when he was dropped off. Overall, I highly recommend this place. It's a beautiful store and for the price we paid the experience was perfect. read more

Arrived at Riverfront pets at 3:30 on a Sunday. I was immediately told by the cashier that the self-service washing area would be closing at 4:00pm, one hour before the store closed, and I had a half hour to wash my dog. I explained that I not only called but I was also online, and nothing online said that self-service closed one hour earlier. They let me still me attempt to was my dog, but the water was cold and the shampoo was watery. I only attempted to try to wash my dog and get warm water out of the faucet for about 20 minutes. I explained that I couldn't continue due to the cold water and the watery shampoo. I asked if I could bring my dog back the next day for free proper wash with warm water, and I was told no, even though I was only there for about 20 minutes. I didn't feel welcomed. They made me feel like more of an inconvenience to themArrived at Riverfront pets at 3:30 on a Sunday. I was immediately told by the cashier that the self-service washing area would be closing at 4:00pm, one hour before the store closed, and I had a half hour to wash my dog. I explained that I not only called but I was also online, and nothing online said that self-service closed one hour earlier. They let me still me attempt to was my dog, but the water was cold and the shampoo was watery. I only attempted to try to wash my dog and get warm water out of the faucet for about minutes. I explained that I couldn't continue due to the cold water and the watery shampoo. I asked if I could bring my dog back the next day for free proper wash with warm water, and I was told no, even though I was only there for about 20 minutes. I didn't feel welcomed. They made me feel like more of an inconvenience to them. read more

This place is great. It's local, convenient, they have fun events, friendly employees etc. However, the true gem in this place is how they treat your dog during grooming. When I've picked my dog up at other groomers I immediately hear my dog barking her head off and crying in a kennel in the back. She RARELY barks but being in a foreign place with no one around is when she will bark because she thinks she's being abandoned. When I picked up my dog from being groomed at Riverfront Pet, I did not hear her barking which I thought was odd. I found out that she was just chilling behind the counter hanging out with the employees waiting for me! It was so nice to know that in the 20-30 minutes it took me to pick her up, she wasn't anxious or scared and she was content being looked after. read more

Riverfront Pets - Dog Walkers Near Me - Wilmington, Delaware

Best pet care and grooming in Wilmington! The entire staff takes extreme care of each pet that comes in and does so much to advocate for the shelters in Delaware! My Pippa girl LOVES spending time at the store and her haircuts have never been better. Doodles are always so funny looking after haircuts and they manage to keep her looking cute! We will be loyal customers of Riverfront Pets as long as we are in Delaware! read more

Riverfront Pets - Pippa enjoying her fresh cut! - Dog Walkers Near Me - Wilmington, Delaware

What a wonderful pet store for natural, healthy dog and cat foods. The staff is very well informed and helpful. My new favorite pet store for the best of everything! read more

Stopped by here today to grab some treats and hay for my guinea pigs. While the selection for small pets was narrow, they had everything I needed! Many pet stores stock a lot of junky products, but this store focused on high quality guinea pig supplies from reputable companies, especially Oxbow. I have a preference for Oxbow because the animal shelter I got my pets from recommended it, and my picky little pigs won't tolerate any other brand of hay (no idea how they can tell the difference, but they CAN. Never underestimate a guinea pig). The staff were friendly and helpful, and the prices were reasonable. I'm very happy with the experience, and my pets are very happy with their new hay and treats! read more

I've taken my cat in there for the "The Works" twice, most recently last weekend, and every time I am really blown away with their professionalism and genuine care! They were so nice and gentle with him, he smells amazing and he doesn't look like a hot mess anymore! He didn't even hate me when we got home so I know he was treated well! Check them out for all your grooming needs!! read more

Thistle is amazing. It had everything we needed. My 3 month old puppy Kona was throwing up in the car while on our way from Dc to Maine. Then we stopped for a little bit at the gas station and realized we had forgotten the leash. At such a young age we were a bit afraid of letting her go because there was so many cars. We found this pet store. We walked in picked out a leash and we ended up walking out with a bone a jacket and a blanket. The Staff there was amazing and incredibly helpful. Thanks again staff at Riverfront! read more

They are always friendly and welcoming and my dog never comes back shivering in fear. She smells good and cut down perfect

These folks are trying to wrap all your pet needs together -- and doing a mighty fine job. I brought my two new dogs in for a do-it-yourself bath. They have tubs that suit both big and small dogs, shampoo, a dryer and drying towels aplenty. In addition to some well selected retail and dog walking/training /grooming services, they seem to do lots of work with the humane society. I'm clearly a fan. Coco, as seen in the picture, is perhaps less so. read more

Riverfront Pets - Dog Walkers Near Me - Wilmington, Delaware

Had my puppy groomed here and he came out injured. When I took him from the groomer (who told me he was terrified, thanks for that) and held him he screamed. I thought (mistakenly) he was still frightened from the experience. Took him across the street to pee and noticed his harness was on as a collar. Went to pick him up he screamed again. Through the next few hours realized his rib cage was injured. Called the next morning to ask what happened no one knew anything except that yes he was fine when I dropped him off. The owner called I told her I was going to take him to the vet (since working I couldn't go for three days) and she said to keep in touch. I asked why his harness was on like a collar (because if it was put on properly it would have hurt his injured ribs) she asked the groomer and said I am not happy with this answer either - some harnesses are hard to put on - a puppy harness? and she's a groomer? My puppy slowly stopped screaming, then wimpering until I could carry him again. I called and left a message and let her know that he was feeling better and didn't need to go to the vet but could she please put it in my file that I did not want that groomer again. "Clinton" returned my call not sure who he is to say that they were happy my puppy was ok but maybe I should find a different groomer. I said that's what I asked for he said no not one here just find another groomer!!!!! They injured my pet, I am willing to give them a second chance, and they tell me to find another groomer. I am still in shock, I had taken my last dog there with no problems, left a nice tip, was reasonable, but they don't want my business. Don't go there, you are throw away, and not appreciated as a client, read more

Riverfront pets in Wilmington Delaware is the GREATEST place I've ever been to. Erin may possibly love my dog more than I do myself. If you need recommendations about pet food, pet toys, and even clean up supplies, this place will give you the BEST perspective. I have been to many places bc of my dog's food allergy, and they have proven themselves time after time. Ask for Erin, she may be the BEST person I've ever met. Riverfront pets deserves a 5 million out of 5, as far as reviews go. read more

Recently hired these folks for dog walking and I couldn't be happier! They are so great with the pups and provide individualized care. The store has plenty of toys, treats, and accessories to choose from. This store was badly needed in this area! read more