I moved in back in 2021 (under different management) and absolutely LOVED my apartment. The location was safe, convenient, and maintenance staff has always been extremely kind and helpful. They even helped me with my flat tire before! I love the upkeep that Chris R. has invested in the property, gym, and overall community. I only recently moved out in March 2026, much to my dismay! I had a wonderful experience despite the rent going up from 1470 to 1900. I thoroughly enjoyed my time at Rivercrest when I was renting. The office staff is a different story unfortunately. Julia, over the past couple of years, has consistently been condescending, rude, and argumentative. I've seen a multitude of complaints on yelp, google, etc about her specifically- which is a shame considering so many other staff members are nothing short of exceptional. I had two different roommates over the past five years and we have dealt with lost paperwork, lack of communication, and lack of professionalism. Upon moving out, we are being charged for cleaning services ($400+) and additional fees meaning we are left with a bill rather than getting any part of our initial deposit back. We initially paid $1k but somehow now our security deposit was "only $350." This may have been due to old management losing paperwork or lack of communication but it's a shame after having such a great experience over the years. It has certainly left a bad taste in my mouth. I would have happily moved back in at another time before, but now my decision has changed and I do not see me living there again under current management. I hope to see Rivercrest improve in the near future! read more

One of the worst apartment experiences I've ever had. I rented an apartment in Rivercrest Apartments for one year, and it was a terrible experience from start to finish. There was a constant roach infestation. I had to spray and treat my unit three times a week on my own, and even though I submitted multiple maintenance requests, management completely ignored most of them. Occasionally, someone would come and spray some cheap liquid that only worked for a few days, and then the roaches came back again. There were also serious issues with parking and homeless people constantly hanging around the property -- sleeping near the stairs, along the fence, and even living in their cars near the building. The smell and unsanitary conditions were unbearable. Many residents, including myself, repeatedly complained to management, but they just kept making empty promises and never did anything to fix the problem. When I moved out, they stole half of my security deposit, claiming it was for "painting" and other nonsense, even though I left the apartment in the exact same condition as when I moved in. The unit itself was already in poor condition when I first rented it -- old, dirty, and falling apart -- and the management simply didn't care. Now, even a year later, my friends who still live there tell me that the situation has gotten even worse. The complex has practically turned into a shelter for homeless people and addicts, and residents can't wait for their leases to end so they can move out. The property manager, Julia Gonzalez, is extremely unprofessional, rude, and unreliable. She often speaks to residents with disrespect and fails to follow through on promises or address problems. Her behavior shows a complete lack of accountability and honesty, and many tenants have had negative experiences dealing with her. I strongly warn everyone: stay far away from Rivercrest Apartments and the management company behind it. They are dishonest, irresponsible, and exploit their tenants. To anyone who was also cheated out of their deposit or suffered from similar problems -- don't stay silent. File a legal claim and make them take responsibility for their actions. Companies like this should be investigated and shut down for the way they treat people. And of course, I'm sure their manager will now reply to this review with some generic, copy-pasted message that doesn't reflect the truth at all. Unfortunately, Yelp doesn't allow tenants to respond back -- otherwise, I would. read more

As of 7/18 the owners of the apartment complex are aware of Bats being on the property as they are fixing the roof moldings to prevent the bats from living in the walls of the complex. I highly recommend anyone living here or who will live here to pay attention as bats bring diseases and can carry rabies. Their feces can also bring respiratory infections as well. I have video and photo proof showing bats in the premises in 2024 as well as me mentioning complaining to maintenance in 2023. In the future if any residents see any bats and complain to maintenance I highly recommend sending management an email in writing as they do not have up to date process to keep them accountable of reports. In the future if they do not do anything to the bats please send a report to the city. Also in the future if anyone wants copies of the video send me a pm I will forward them. Do not live here these people are deceptive in my opinion. read more

Rivercrest Apartments - Bats flying near the lamp light - Apartments Near Me - Sacramento, California

When I moved into this complex 4 years ago, I had a mediocre credit rating, but they took a chance on me anyway. I have enjoyed my stay here and would rent again if ever needed. The only reason I'm leaving is that I bought a house. Julia and Chris are top notch managers and seem to address concerns when they are brought to them in a timely manner. The maintenance crew here is top notch and get right on issues quickly. I recommend renting here. read more

As I'm a current resident I'll be filing a civil suit against the bait a switch Apt complex. Julia the assistant manager lied about everything relating to this over priced Apt. Paying $2000 a month for a unit that has flooded the closet and the bedroom. The flood in the Apt was 100% the complex fault as the air conditioning unit back up twice. The unit is not new and the remolding has to be more than 5 years old and they still advertise it as newly remodeled, it's a lie. Not even 6months on the property and they have had to replace the unsecured front door, restain all the kitchen and bathroom cabinets as they are visible worn and cracked. The flooring is old with gaps and cracks and damage from previous tenants. There are hugh patches of all over the drywall throughout the apartment, it is not new just super ugly place inside. The screen are damaged the windows are single pane and the locks don't work. I pay for parking in the complex and have two separate cars towed. I've seen cars being broken into in addition I photograph two dudes attempting to rob 1 or more of my neighbors and told the management and they do nothing about the crime or the people who dig through the trash 24 hours a day 7 days a week. The security is a joke the property is not secure no matter the lies Julia tells people. I'm currently being over charge by the complex for trash, and water. I caught the complex errors and this is one of the many reasons I'm suing RiverCrest complex and naming Julia Gonzalez as their representative. Save your money, save yourself from the stress and over price trash complex. I'll be posting photos of my next review of this complex. The bait and switch complex, shows you the model unit then moved you into a whole of a unit. read more

Bare bones gym is NOT maintained well. I've lived here for years and I'd like to share my experiences living here for better or for worse. The freeweights went missing in October. I made them aware at the time. They said they were on it. When I followed up with the leasing office in March. They said they were on it! But when I explained that its been months, I was then told directly they "don't have to replace them". Well at least I finally got an honest answer! read more

Me and my boyfriend were at the Rivercrest for a combined 4 years. We loved living here! Both Julia and Ryan have always had our backs with everything. They really made it feel like home and I'm gonna miss it! But as a former resident I definitely recommend them :) read more

Was interested in moving here - Saw they don't fly an American Flag on their pole... how disappointing.

The a maintenance crew here are awesome. I rarely call in, but whenever I do they always make sure everything is good. Last week, we were experiencing issues with the refrigerator and one of the burners on the stove. Pedro and Antonio came to replace the refrigerator and burner on the stove. A huge thank you to the them, we greatly appreciate their work. read more

I've lived here for 4 years now and I love the place , the view is beautiful and the gym is a plus also the maintenance crew is awesome Pedro Ramirez is always very helpful and doesn't say no when u need anything read more

I live at Rivercrest apartments and maintenance here has always been helpful and kind on arriving! Last week Pedro and Antonio fixed the leek on our faucet, changed the light in our hallway and replaced our shower nozzle. Great place and great staff. read more

Love the maintenance guys here! Antonio and Pedro are always super helpful, kind, and professional! They are super fast to respond and always fix any issue I have. Those guys are the best! read more

Rodney and Pedro are extremely hard workers, helping keep the apartments above standard and a happy place to live in. Maintenance and staff do a fantastic job, leaving the grounds of the complex beautiful and well taken care of daily. read more

Beware of this guys, before you even think of them ********************************************************** I forwarded everything to info@westernm.com and now I hope to hear something positive from top management guys. I don't think everyone over there is rude and cheap. Update: They found one beg in our neighboring unit and treated it three times and now they want us to pay. How silly it is ? I strongly believe that all the positive reviews right here were written by management staff because there was nothing good living there and I had experienced lot of issues and most of them were mentioned within the below reviews by past fellow residents and worst out of them is the rude behavior and attitude of management staff. We had received a bill for $971.55 and the bill particulars are painting- 226.72 (We left the unit undamaged as it painted we when we moved in and I'm confused what did they had painted and why I was charged) Pest Control- 400 (We had paid for our unit's pest control costs and I'm harassed to pay neighboring unit's pest control costs. Everyone please check the attached email and see their response.) Home Cleaning- 160 Carpet Cleaning- 90 (We hired professional home cleaning people for Home & Carpet cleaning and it came out way better than our move in time and for name sake they blindly charged us for cleaning) RUBS- 94.83 (This shows their fraud nature, we paid for RUBS along with rent using the payment portal and since they blocked my account I couldn't pull out the record but still I have the payment reference no from my bank statement.) 10/31/2018 WITHDRAW / PL*WesternManageWEB PMTS 103118 -$1,498.94 (Rent for Nov & Oct month RUBS) 12/04 Pl*Westernmanage Web Pmts Cvbdz Web ID: 9000290517 -209.16 (Rent for Dec1-Dec 2 & Nov month RUBS) Apart from all these, my car was towed for a place which is 1 mile away from Rivercrest and made me pay $400, that was ridiculous, I'm not sure how much they made out of it. Please find the attached of photos of email communication of management, payment receipt, pest treatment invoice & disposition letter. I kindly request the top management to look into this matter and revise the bill by taking off the neighboring unit pest treatment costs and doubled charged RUBS fee as soon as possible. read more

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Jerked me around during application process, mostly unfriendly staff, odd shaped units, no washer and dryer inside unit.

This place sucks ! If it was not for the rent being affordable (1400 for 2 bed room ) then we would of been left ! New management sucks parks her white bmw where ever she wants when we get towed for the same parking spot . They never call you back for issues in your apartment, when they fix stuff it's half ass and you have to clean after them , they constantly let the garbage over flow. I'll post a pic. In our apartment the stove don't work right the refrigerator is fucking trash and leaks all over. The a/c unit is pre historical and needs a filter every two weeks.. just flat out sucks. And now with covid they are 10x worst please look else where you will not be happy with this play once you get in ! read more

Rivercrest Apartments - 3 days in a row - Apartments Near Me - Sacramento, California

Application process is very misleading. I went through the application until it asked for payment information, but instead of there being a "complete" or "submit" button to signify the end of the app, there was a "continue" button, which makes it seem like there's more to fill out before submitting. Once I hit the "continue" button it charged my card. Horrible first impression to make. I even called then to ask if they could refund because of the misleading application and they said they'd get back to me but never did. read more

Very disorganized, staff members do not tell you everything the first time which really messes with the customer experience. I have been trying to renew my lease for several days and I have been told that what I had was OK but they wanted more information but it took two more conversations with management to finally be told this. Every time I have to deal with management the process is never simple. read more

I lived here for a few years and judging by the reviews it hasn't changed. I went to visit family on vacation over Christmas and came back to find they towed my car away. I ended up surrendering it because I didn't have $1500 to pay to get it back. During my stay, I found if you were on the top floor, none of the balcony rules apply to you. You get to hang laundry, have trash sitting out, etc. But as soon as you put anything on your downstairs apartment there's a notice on your door to remove it. Absolutely ridiculous. Then when you move out they will take all of your security deposit and charge you an additional $500 even if nothing is wrong with the apartment. I could go on, but I won't. If you ignore these reviews and decide to move in any way, you get what you get. read more

The worst management ever. So I filled 4 applications and one pet application. I literally told them that we have a Rottweiler, do you guys accept this breed, they said yes we do. We gave them $160, and it took them 10 days to process our application and in the last they said that they do not accept this breed. And I lost my time and $160 for their freaking mistake. If they were clear with me from the day 1, I would've have never filled an application. Stupip and lazy management. It's full of thieves. I highly don't recommend this facility. Such a shame that such people still exists in our community. Message to new people.. please be aware of this facility. They will lie to you no matter what. And they will say only sorry for your loss because of their mistakes. read more

Horrible awful ghetto apartments! There is currently no management staff and hasn't had a manager since December! My car has been broken into multiple times. They have ten people in one apartment who park on the court yard lawn. Nothing gets done. Homeless people run rampant with machetes, dumpster diving (leaving huge messes), drugs being purchased from multiple patios, people sleeping in cars in the open spaces. Absolute no security whatsoever. The front office NEVER answers the phone and when they do it's with the up most attitude as if as a resident that me calling is a waste of their time. The most unprofessional and rude front office staff imaginable. They go unchecked and unchallenged because they have no supervisor and haven't for months. People sleep and smoke in the laundry rooms. Two of my neighbors have physical altercations daily and the office staff does nothing about it. The construction is never ending at all hours with no notice (mainly early morning) so expect and unexpected 8 am wake up call on your day off. NO SECURITY! HOMELESS! NOISY! RUDE OFFICE STAFF! NO MANAGER! read more

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High crime had my work van broken into 3times, personal car 2times , had a tailgate pad stolen, and to top it off had my tires stolen and car left on bricks. Management doesn't do anything and security doesn't seem to be doing much. read more

Rivercrest Apartments - Apartments Near Me - Sacramento, California

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Lived here over 3 years and has only gotten worse and worse. Any issue that would come up i never had any help! My car was vandalized and didn't care at all. Had cockroaches! Horrible security... list goes on and on. Now i finally leave and not only did i not get anything of my deposit back but they said i owe them 14$ what??? Its crazy! DONT MOVE HERE! read more

DO NOT DO NOT DO NOT MOVE HERE !! I've been here since last year and everyone has always had things on their balconies from plants, treadmills, garbages, bamboo shades, you name it and I'm receiving emails to remove my items or potential eviction whereas no one has removed theirs and they have been here even longer than me. They make the rules up as they go and when calling you have to choose the inquiring resident option because if you choose the current resident option they won't pick up they'll just let it go to voicemail. Staff is nice when they want you to move in but after you're in they don't care. Definitely ready to move and I'll post an update on my moving experience. read more

I lived at rivercrest for 4 years and my first year living there I had no problems at all but it could have been because I was rarely there. It wasn't until the second year where I began to notice the rudeness from the office girls. The manager at the time Nicole was unprofessional, she's replaced now but even so the girls working there seemed annoyed each time I would ask them a question or complain about how the water/sewer/garbage kept going up. The security we had was a joke honestly. They would just sit in the car by the front gate and be on their phones. There was a period of time where I would get security ringing at my door nonstop until someone would get up and open the door. It was obvious that no one was up since it was always after 2am and all the lights were off when they would come and ask us to keep the noise down. I called and complained to the office some girl name angelic or Angeline said that it was my word against there's. So then my roommates bike got stole twice! From the second floor and when we called and complained about it all they said was we should file a police report that way the police can monitor that area of the apartments. To me that is not the job of the police officers, they have better things to do then monitor stole bikes. That's a management and security problem! So now that I'm moved out, I spent a week cleaning no damages to the walls or anything all that probably needed to be done was replace the carpet but nope that's not good enough with rivercrest. If you decide to live here you should know that you will not get your deposit back at all and trust me they will charge you a ridiculous amount. So not only am I not getting my deposit back but I have to pay out of pocket. And they will charge you two months of water and sewer even after you move out. They said they always charge two months late which I think is a bunch of BS not even smud does that read more

Another update: was emailed today about my plants being on the balcony. Nowhere in the lease does it say that we can't have things on our balcony. I've had my plants for almost a year and have never been told to remove them. Ever since I told them I was leaving by the end of the month, they have been nitpicking everything about my apartment. Luckily I'm out of here at the end of the month. DONT LIVE HERE, ITS NOT WORTH IT read more

I wish I could give this place no stars. To put it short, my catalytic converter was stolen off both my cars within two weeks of eachother and the front office will not take any initiative to resolve the rampant theft issue in their community or show any sympathy for its tenants. When I asked about increasing night time security because I am now going to be almost 10k in the hole due to this, they replied with "here's the phone number you can try" and "all you can do is submit a police report". So am I supposed to just let this keep happening to my car??? Is anyone going to do anything to help me?????? read more

Went to see an apartment, everything looked good the girl was super nice & sweet. MY ISSUE as I'm talking to her the guy next to her blows his nose with NO toilet paper just blew everywhere. Not once but more than a few times. I have never seen anything in all of my 26 years. If I apply I will be asking for a new clean, I'll keep everyone updated. read more

Biggest regret moving here. Someone parks in my stall everyday. The office wants me to just have them towed but I think they should contact the vehicle owners. This place has been a nightmare read more

These apartments are TERRIBLE. I had my house broken into and the apartments did absolutely nothing but come and change my locks. They have 0 cameras on the premises but the one they do have at the front gate they do not use to help their residents. My motorcycle was stolen out of my carport and put onto a truck trailer and the apartments do not want to let me see the camera footage or go through it their selves and see if they can find anything . They also told me the police needed a warrant to view the footage to help me a resident of theirs find out who stole my motorcycle. They do not use any type of security that actually does anything or patrols the area. They just stop by and leave. These apartments are terrible and cost way too much for what they are worth. read more

Had to pay a 100$ "Refundable" holding fee separate from the 50$ application fee to apply for an apartment here last week. Fast forward to today, Tuesday (Monday was Labor Day) I was called and told I was approved for the apartment. I decided to go with a different place so I turned it down. I asked what I needed to do to collect my 100$ holding deposit, Apparently I I'm not being issued a refund now because I was approved and am not taking the place. I can see why this place has so many terrible reviews. So glad I didn't move in here. Super shady business practices beware when applying here! read more

I haven't even moved in yet, but they never pick up their phone, and when they do, they say they will call me back, but I have to hunt them down anyways. Otherwise, they will never call back. Update: I tried calling over 6 times. They picked up the phone and didn't answer. Just left it on the table or whatever. I gave it a few minutes and called again. They picked up and hung up on me. This is ridiculous. read more

Lindsy was very helpful today and all staff has been very helpful with the rental process.

CRIME RATE!!!! Apartment door was kicked in during broad day light and robbed 8/20/19. Maintenance came and added a heavy duty door right after.... why didn't we have that door in the first place? We decided to stay in the apartment complex but transfer units. The process was horrible and we had to reapply as if we were new tenants running credit and everything. They lost our paper work further adding to our stress. Basically to transfer units at the time total cost for September would have been 3000$. It is heart breaking to have your home burglarized and then to have such a horrible process afterwards. We are moving out. I no longer feel safe or valued as a tenant. The office workers just work there they don't care. read more

Do not leave a deposit if you are contemplating renting an apt in this dirty apartment complex. They tell you that your check will not be cashed unless you move forward with the process, but then they send you an email with all the verbiage that your deposit will be cashed even if you do not go forth with the application process. That is their technique on taking advantage of people. Horrible, Horrible staff and Dirty complex You are not their priority. read more

I do NOT give not even 1 star they don't even deserve that! Shady business practices from shady people. I'm sure they people get a little change when getting people applied approved and moved in. I put my "hold deposit" in the girl once again doesn't come to work and her Ebonay coworker Brian gives my apartment to someone else and say he tried calling me and they said they sent me the application via email I have been going back and forth through my emails and NO EMAILS NO CALLS they lie they are very unorganized and how they handle business unprofessionally is very disappointing! I wouldn't apply and if you do, don't trust anything they say. DONT MOVE HERE DONT APPLY HERE! read more

They advertise a gated community with 24 hour surveillance. The cameras are not in working order. Some apartments were recently robbed and Management does not notify other tenants to keep them or their property safe. This is not a good place to live. read more

I lived here for a year about three years ago and now I'm trying to move and no one can reach them to verify rental history. They have prevented me from getting housing already and no replies for two weeks via phone or email. It's a decent place to live but they'll screw you over eventually. read more

I've had a oriental cockroach / water bug problem here. They've handled it thus far by having pest control keep coming out, but I shouldn't have to live under these circumstances. Also, my boyfriend's car got broken into this morning and valuables were stolen. I went into the office this morning to report The car this morning and Nicole is sitting there talking shit about me to the pest control man. No resident should walk in and hear that. Very unprofessional. I hope my experience gets better because so far it's been the PITS! (His car was parked in between two cars that also had tinted windows as well. Nothing was visible.) read more

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I've been living here for three years and I swear this past year was shit. I don't care about the rent going up, but the fact that my bike and my room mates bike got stolen from the second balcony was not cool at all. To top it off, I went to the office to do a report and you know what the manager Nicole said "well it's your fault." At least fake about it and act sorry and write my report. She couldn't find paper or a pen, she wrote like two words and then said that. How are you even a manager? Oh and not to mention the other staff are the same or worse. They won't let you even finish your sentence or they will look at you like you're dumb. They said that they improved with security but they're NO WHERE TO BE FOUND. I can't wait to end my lease, cause I can't deal with people that hate their job as much as I hate them. I've never given a review on Yelp before, but this is just a warning for future residence. I wouldn't recommended here. Do you research, trust people's comments, and find something else. read more