After hearing great reviews from a co worker. My husband called to set up a appointment…read more Not hearing back for a few days, he called and left a message. Then I called and was told we would let you know in a day or two. Called again to be told someone should come either Thursday or Friday. Thursday we got a text message advising that they would be out at the site on Friday. I called to confirm. No one showed up, called to apologize. Nothing. Horrible customer service. If this is the customer service before a job is assigned, wonder wohat a night mare we would have to deal with later. :(

Green Bee had been treating my lawn every 5 weeks for over 2 years. I never saw great improvement…read morein lawn. I kept them as their customer service had been really good and they would send someone out at the drop of a hat if i had any issues with weeds. Last Sept i called them to tell them i think I have Cinch bugs. I had an 8x8 size of brown grass. They sent a manager out. He told me he ran the test and I did not have Cinch bugs. The brown grass continued to take over the yard. I called again. They sent a different manager out Dylan. He said he could tell I had Cinch bugs before running the test. He ran the test and confirmed I had bugs. 60 percent of my front yard was dead. He reported back to office manager Dean. They advised us to wait until the spring to see if the grass grows back as they felt it would. I called the first of March as my lawn looked terrible to let them know it wasnt growing back. They sent a manager out to confirm. The office manager Dean said he needed to call his GM to see how to handle. I called literally once a week for 5 weeks getting the run around.. After 5 weeks the GM said they needed to replace my sod.. They got estimates and so did I. The cost was more than they expected. The GM called me at the end of April and apologized and told me that the new owners up in Chicago would not replace my grass. He said the former owner an older gentlemen had become ill and sold the company to some company up in Chicago.. He was extremely apologetic. It it cost me thousands to replace my sod. I could not believe this happened after they serviced my yard on a regular basis. It really mkaes me question the quality of the products that they use. I beg you not to use these guys.. you will waste you money. I was lazy and kept them around too long..I should have known if I paid attention to some of the other reviews....

Asked for a quote from Yard Boys for clean up, tree trimming and new wood chips. They visited the…read moreproperty the same day, had me a quote were able to schedule in a week. Far faster than any other service. In addition, they were 10% under the next best estimate. They arrived promptly as they promised, finished on time and did a fabulous job!!! Property looks great for the upcoming listing!! Highly recommend, especially since I was not there to supervise!!! Thank you!

Matt was straight and upfront with the price and what h would do …read more They did an excellent job clearing out the trees from the side of our house and laying sod. Cannot believe the difference it made to our property. Thanx Matt

Another great job by Texas Tree Elite…read more We had a pine tree in our back yard that was damaged when another tree swiped it and fell during Hurricane Beryl. I guess that stressed the tree enough to the point that it couldn't defend itself: it was infested with pine bark beetles. Within days we watched it go from semi-brown on a few branches to totally brown. Wow. Called Texas Tree Elite as soon as they opened on a Monday morning. Within hours, Jose was here to give us an estimate. Since this tree was perilously close to the power lines, it would be a little more expensive to remove. Received a fair quote, and the next day the crew was here. In about an hour, this tree was gone, stump ground, yard cleaned. What a crew! Excellent service with a skilled crew who were very conscious of the neighboring trees, the power lines and our yard. Highly recommended.

Arrived on time as promised. Did the job and cleaned up nothing left behind. Excellent serviceread more

I have used a few companies over the years so I decided to try Houston Tree Removal. Alex came out…read morethe same day to give me a quote to have limbs removed from my Ash tree. I was very impressed with Alex and happy with the quote. His crew showed up the next morning and cleaned up five trees. I has so impressed with his crew and how beautiful my trees are now. The yard was left so clean as well. My neighbors were impressed so a few of them had work done as well since the were here. Thank you so much!! Awesome job!

I got a letter from my HOA stating I need to have stump in front yard removed. I called Houston…read moreTree Removal because they are close to my house. I talked to Jason and he told me he could get crew out today. They showed up about an hour after phone call.Alex showed up with his crew. They cut that stump up and cleaned up after. They did a fine job. I would recommend Houston Tree Removal for your tree service highly.

From their flyer left at neighborhood front doors, we called them for a quote. Walked through the…read morefront yard and back yard including green house and mailbox to list of what we would like to have done on grass cutting and trimming. The guy quoted me $65 for the work. Agreed on the price. Two days before their start of work, they submitted an invoice via email and text for payment in full. Day before of work, we paid in full. On the day of work, we came home and found work incomplete. Grass in greenhouse not cut. Small tree/bush at mailbox not trimmed at all. Very disappointing. Cannot recommend them. The upsetting part is we talked about what is to be done in person. and the guy agreed to the work and offered his quote. And we agreed to his quote and paid in full. Work performed did not meet our expectation. They called me next day and offered to complete work and fix. They did so as promised. Small hedge trimmed. and grass cut down. Very happy with their prompt response to my complaints and fixed everything. Thank you for completing the work as promised. Excellent customer service.

This company customer service is trash. This company dont come out when they say they will. I have…read morea schedule for them to come out and they never come on the day they say they will come but they are quick to send a invoice. I will not refer this company to anyone. I am cancelling my service with them. Its too many companies that cut yards in my neighborhood.

Their team just completed removal of a small tree that had broken in half during a recent storm…read more Good communication, very fair price, very efficient. Highly recommend!!

My initial request was for the front and back and for weeds to be pulled. I asked for Tuesday or…read moreThursday. They said the flat rate is $55. Then gave me their Wednesday availability. I asked if that was including the pulling the weeds by my pool equipment and they said they can spray them for an additional $30 per gallon. I don't believe they looked at the request or photos attached and are giving very short replies with little information nor an inaccurate quote because it doesn't include what I asked for in the initial service request. So I can only assume the price would increase once they arrive. They just didn't seem interested in helping. Added photos: I definitely don't want to work with them. The whole interaction was just blasé. And then as you can see the ending where they are very sarcastic and saying my review won't get posted. Just a weird and unprofessional interaction.

I had a neutral experience with this particular place based on full circle follow up…read more We picked this place based on the general reviews, and also the person that scheduled the appointment and the availability for the person to come out. We were told that we had an issue with a particular beetle and to do a deep root treatment. We did do this, spending over 1k. About five months ish later, we noticed that one of the trees was losing branches. Before I made the decision to do anything with the tree I wanted arbor tree to come out and relook at it to see if it could be saved with additional treatment. They scheduled us for a few weeks and that day that they were supposed to show up they cancelled. They then rescheduled for a few weeks later and again that day they cancelled. (I think there might have been a days notice on one of them.) I understand new clients feel like a priority especially with the wind and weather. But I would think that a client that has already spent money would be somewhat prioritized from a customer sense and also it didn't feel great to be canceled twice on short notice perhaps because they were doing follow up. Either way, I couldn't wait an additional month. I am disappointed overall in the full circle experience and can nor recommend.

Awesome company! Very professional. Austin Adam's made sure…read morewe were well taken care of. He definitely delivered! Would always recommend him

We had a 60 foot pine get struck by lightening that needed to be taken down. The team at Long Horn…read morewas great. They removed the tree and grinded the stump as well as some large roots that were running at ground level. The tree was right next to a pergola and our pool. No mess in the pool and no damage to the pergola. They also were the lowest bid. Highly recommended.

Prompt service, good communication, respectful of property, appropriately staffed for our specific…read morejob.