Such an amazing and thorough physician. He stays on top of his patients' concerns and needs. He…read morealways follows up when patients call in with questions. His bedside manner is so respectful, and his desire to help you is shown through his visits with patients. He does not rush through a visit either. He takes his time and makes sure the patient is satisfied before they leave. I'm so grateful for his care of my late father. His continued care for myself and my husband. He is truly the best physician in Lubbock, and I highly recommend him.

I an very pleased with this Veteran's Affairs facility. I have almost nothing but good things to…read moresay about it. It's clean, the staff is very friendly, the other veterans are very friendly, the equipment is very reliable and provides an excellent healthcare experience. The only issue I had was getting my glasses prescribed to me. When I received my glasses, they weren't the correct prescription. Other than that, great place.

Just moved into the area. The staff and medical staff, were held at a higher level, as they service…read morethe men and women of our great country. They were professional, respectful, and treated every veteran with the upmost courtesy.

WORST EXPERIENCE EVER!!!!!!! First off you will never see the same doctor even if you request them…read more If you have an appointment you can forget being seen in a timely mannor. I scheduled an annual and waited over 1 hour and 45 minutes passed my appoinment time (which I was 15min early to) before I was seen by someone who was not the physician I asked for. I was charged for two random tests that we never done and spent weeks trying to figure out what the charges were with no luck and no one could tell why the "tests" we ordered or what they were for including the physicians. They are quick to dismiss you and are completely incompetent. I was told I might have lupus!!! hahaha they told me to see a rhuemetologist who then told ... First off you will never see the same doctor even if you request them. If you have an appointment you can forget being seen in a timely mannor. I scheduled an annual and waited over 1 hour and 45 minutes passed my appoinment time (which I was 15min early to) before I was seen by someone who was not the physician I asked for. I was charged for two random tests that we never done and spent weeks trying to figure out what the charges were with no luck and no one could tell why the "tests" we ordered or what they were for including the physicians. They are quick to dismiss you and are completely incompetent. I was told I might have lupus!!! hahaha they told me to see a rhuemetologist who then told me they were retarted and that there was absolutely no reason to have a PA pannel run twice.. they ran it three times each time costing me hundreds of dollars because my insurance wouldn't cover it since there was no medical reason to repeat the test. NEVER go here. HORRIBLE HORRIBLE "DOCTORS" OFFICE!!

Dr. Skinner has always been professional, friendly, compassionate- and above all those things- kind…read moreand smart. He listens and genuinely cares about his patients. Anytime I hear of anyone needing a PCP- Dr. Skinner is the top of my list!

Horrible dr! My boyfriend had a really bad sore throat sent him home with medicine and he not even…read morea week his throat was horribly swollen mess weren't helping and went back to see dr Kerry Hendershot and he found my boyfriend throat cancer! He is know 3 yrs in remission!

I haven't seen him yet. My doctor referred me to him because I had an in home sleep study which was…read morepositive for sleep apnea. After a week I called the office. I can't see him until mid June. I need help NOW. His office never called me to let me know. I had to call them. The staff just acted like, "well tough"! I so upset.

This has got to be the worse customer service Ive ever encountered at a doctors office no matter…read morewhat time you make your appointment even the "15 minute" sick appointment you will be waiting at least 45 minutes until you see dr. rose. Even when you see him he will down play your pain and do his best to prescribe you nothing. Not only is the bedside manner horrible but on countless occasions I have gone to my pharmacy and found that they are forgotten to call in my prescriptions thus making me have to go back for another appointment. I would just suggest ANY OTHER DOCTOR THAN THIS!