I was referred to go to Martinez income tax by my mother in law, so I went for my first time and…read morethis was my experience: It is in the heart of San Fernando Valley where you do park on the side street, but plenty of room to park. So knowing I made my appointment ahead of time, I did have to wait for about an hour, due to only so many working that day and people with their walk ins to get their taxes done. But despite the waiting because what it comes down to is their customer service, knowledge, friendliness, and them being quick made up for it. They charge a very reasonable rate and I strongly feel that I definitely got my money back worth. Also FYI, they only take cash, debit or credit cards and do work off of referrals that can save you up to $10-$20 a person. So if you want a place you can trust and get the job done, then go to Martinez income tax.

Always honest with me and always suggests when I need to do something I didn't or had not done…read more Been with them since 2006 when I did my first income tax.

Let me say that he hasn't done my taxes yet.. but... it's very very refreshing when the main man…read morehisself Juan Carlos calls you back.. answered a lot of my questions super awesome and friendly! I'll do another review after taxes , but we are off to a great start!

This was supposed to be my sister and I's 3rd time coming to file our taxes here but unfortunately…read morewe decided to not go through with the process this time due to the customer service and insane cost. The women helping me had a very bad tone/attitude when i was trying to explain my situation to her which was not so friendly of her at all. Also I was being charged over $400 for i don't know what reason. As i was walking out i saw the owner and I expressed the fact that the prices were insane this time so their for i was not going to file with him and he did not care one bit and told me that "it was fine". Im not sure what part of loosing two loyal returning customers is "fine". Very unsatisfied.

I have been working with Eric and his team for over 15+ years now. My overall experience with them…read morehas been outstanding. I cannot recommend them enough. Eric is knowledgeable, a good listener and a problem solver. He goes beyond the call of duty for his clients and is a pleasure to work with. That's all you can ask for!

Eric Arima has been doing my taxes since early 2000. He does top-notched work and maximizes my tax…read morerefunds. He used to work as an auditor for the IRS for 20 years. This is the CPA you want on your side.

To waste your time go here!…read more Dereck is the worst , made me wait 2hrs, asked me to come back at 9am the next day and never showed up, should listen to the reviews Enoch- "we won't do business taxes " because he had file mistakenly before. Waited 4hrs back to back just to be told they do not do small business taxes Absolutely the worst

thos tax place is the absolute worst!! i booked my appointment over 2 months ago to be seen. this…read moreplace came so highly recommended by a few of my colleagues so we thought we'd give it a go. we had an appointment with derek today at 11:00. apparently he wasn't going to show up until 12:30. come 1:30 were waiting in line for an update and this jerk decided to cancel all appoitments today. he didnt bother to call nor did this lazy office! i have to wait in line to even collect my paperwork back! do not come here this office is so unprofessional it should be under audit!

Worst Experience EVER! I went in today to file my taxes - I expected it to be busy since it was the…read morelast day to file so I decided to get there early. I arrived at about 8:20am and got in the line that was formed outside - I was the 8th person in line and I had my 2 year old son with me. At 9, Noeni the receptionist/Owners daughter - comes out and starts taking peoples information down. However, instead of letting everyone in, they leave everyone in the sun for another hour and finally let us in at about 10:10. After going in, we all sit down and wait. Throughout the time I was sitting there, I observed Noeni respond to a few customers rudely or made unnecessary comments like "you shouldn't have waited until the last day". At about 11:30 my son starts crying - probably frustrated and tired since he is 2 years old. As I was working on calmly him down Noeni (in front of everyone) rudely tells me that I need to wait outside. AWESOME tell me to wait outside in the hot son with my 2 year old. I walked out thinking she would call me when they called my name but NO. I ended up calling my sister to pick up my son after she left work. She picked him up at 12:15 and I went inside to ask when will I be next since I kept seeing people coming out who were there later than I was and she starts looking through all the tax preparers papers and proceeds to tell me that they were calling for me and that I would be next - I said "next as in now or how much longer do I have to wait" and she said "well there is someone here so you have to wait" and I said "well yeah you kicked me out and couldn't even call me in" and she said as soon as he is done you'll be next. I waited outside again and if it wasn't for this nice lady (customer) who came outside and told me that they were calling for me. NOT EVEN NOENI bothered to come outside to tell me. I was not mad about having to wait - I know I went on the last day, but it was the treatment I received. I work in customer service and I would have approached the situation differently for one talking to me with a little discretion instead of embarrassing me by kicking me out in front of a lobby full of people, she could have told me "Hey I see your son is frustrated, if you'd like you can take him to the car and give me your number I will call you once they call you" but nope she kicks my son out like if he was an animal. If it wasn't for the time I had already waited there, it being the last day and for Marco who prepares my taxes - I would have left. I get it - it may be an overwhelming day for her, but you work with people not animals. I will never be filing here again. Which is unfortunate because Marco is GREAT. But I will not to give money to a business who treats people that way. Noeni, work on your people skills because you have a disgusting attitude and approach.

I have been coming here for the last 4 years. It's very easy and they're very friendly! Prices are…read morelowest around!

Updating the review since it's been over a dozen years since we started going to the Lemos family…read morefor taxes. They continue to be professional, knowledgeable and responsible. I can say for certain after so many years with them -- these are people with integrity who care deeply about their community and the customers they serve. We have seen ups and downs in the past decade and they've been there to help and make sure we're doing everything by the book and with the best results. We appreciate you, Santos and team!

Julio Lemos was a blessing when my homeowner insurance company canceled our policy. Julio found me…read moregreat coverage at a fantastic price. After I placed my home under a trust, his staff changed my policy to reflect this change. I recommend Julio for your insurance needs!

I started using Villegas and Associates in 2021. This year, 2026, is the last time I will give them…read moremy business. I encouraged my son and daughter-in-law to also try them for their tax preparation. They are more angry than I am as his incompetence cost them thousands of dollars. Villegas and Associates has lost all three of us as clients. We were assigned to Orlando. Orlando can do a basic return, but the slightest issue seems to create problems for him. He is less than enthusiastic about finding ways to save money for his clients. You are expected to know exactly what you can write off. He never makes suggestions to help you find tax savings. The client is expected to know the tax code and what expenses may be available to itemize. He entered the incorrect information about an EV. He got the make and model wrong despite having the purchase agreement with all information clearly provided. It should have been a four thousand dollar rebate. Since he did not enter the correct information, the rebate was denied. He said it was my daughter-in-laws responsibility to call the IRS to straighten it out. I knew this was wrong and spoke directly with Benny Villegas about this and several other issues of concern regarding Orlando. Mr. Villegas agreed that it was Orlando's responsibility to file an amended return. He ASSURED me that he would have Orlando complete the return in order to obtain the rebate. He also asked for email evidence of other issues that we discussed. I provided the email the following day with a cover letter reiterating our concerns. It has been a week since our meeting with Benny Villegas. He did not respond to my letter. He did call my daughter-in-law to arrange a meeting on a Saturday morning. Orlando was at the meeting, but Villegas did not participate. Orlando seemed more interested in how many times my daughter-in-law attempted to call IRS than correcting his error. To date, she has no knowledge that he has filed the amended return. He claimed he was going to send the amended return AFTER he spoke with the IRS. However, she is unaware if the IRS has received the amended tax return. According to the IRS website, Form 8936 was improperly filled out due to the wrong make and model information; action is required to correct it. There is no further information. A follow-up call to the office revealed that Orlando hasn't worked all week, and there was no information available about her amended return. Neither Orlando, nor Benny Villegas has communicated with her. The level of incompetence and utter lack of disregard for accuracy is appalling. His refusal to take responsibility for his errors and his insistence that she correct his failures is unprofessional and unacceptable. According to an email that was circulated to his entire client contact list, we are not the only clients who are choosing to take our business elsewhere.

Tax season is the most stress and anxiety season for me. The not knowing how much I'm going to owe…read morealways weighs very heavily on me. I became a first time business owner last year, and that's when I knew I needed a professional. Clients of ours had always recommended Ben Villegas over the years. So we took the recommendation and saw him.

My wife and I were referred to Karen by my Mother-in-law and I'm glad that we listened to her…read more We've filed our taxes with Karen two times now and she has truly been a gem. She's helped us stay On Time and educated us on ways to maximize our returns. I happily write this because she has assisted me with tips and advice on how to file as an LLC/S-Corp and stay compliant as a small business owner. It's the little things that truly add value to the knowledge that an accountant or tax preparer can add that sometimes is a thankless job. I write this because working with Karen and On Time Business Services has truly been worth the the 15 mile commute to drop off our taxes. Their office may be small, but they do their best to help you get a big return. Even if I have no write-offs or deductions next year, I still feel like I've gained more confidence with the process of doing taxes for my small business and look forward to working with Karen again.

I have been using Ontime for almost 20 years. They have helped me set up my s-corp and two…read moredifferent LLCs. They take care of all of my business and personal taxes every year, and also run my payroll. I don't know what I would do without them! They are the best!