Been coming here since they opened very friendly and extremely knowledgeable always have an answer…read moreto any questions i have I definitely highly recommend for all income tax needs

Very nice woman running this business. I came her to have my fingerprints taken and she was kind…read moreand knowledgable.

Been coming hear for years now!…read more And won't go anywhere else! I highly recommend this place. Make sure to make your appt ahead of time. Ask for Richard!

I've been going to R P and Associates for years. I've driven out to both their Palmdale and Sylmar…read moreoffices, brought friends and family, and always had a great experience--until this year. My husband and I wanted to take our honeymoon in March, so we went in early January to file our taxes. We were told by Ruben, who we've always worked with, we would receive our refund by early February. February passed and still no refund. I checked online and saw that my information was entered incorrectly. I immediately emailed. A few days later, Ruben called me saying I needed to call the tax boards to address the errors. After calling, I was told a check had been sent, to the wrong address and I needed to wait 28 business days to request new ones but my tax preparer could call them. When I texted Ruben asking for him to do so, I was left on read. Ruben had left out my apartment number and entered my routing number incorrectly (off by two digits), which caused my entire refund (electronic and check) to bounce back. What's frustrating is that I had filled out all my information clearly on a form in the waiting room. A simple clerical error like this has now led to months of delays & countless hours on the phone with the IRS and the California Franchise Tax Board. It's now May, and I still haven't received my refunds. I've called and emailed multiple times, asking to speak with a manager or the owner, asking for a call back, even requesting a refund of my service fees, no one has responded. No accountability, no follow-up. The ironic part? I paid $180, and the next day they called me saying I hadn't been charged enough, so I paid them another $50 out of respect for our long-standing relationship. That respect wasn't mutual. What if I were ever to be audited, how would I get support from a business that won't even return a phone call to fix a filing mistake they made? I'm writing out of serious disappointment. I genuinely hope they start treating loyal clients with the care and follow-through we deserve. If you decide to use them, just be aware of what you might be getting into.

My parents had their taxes prepared by Mallari and Associates last week, and after a great…read moreexperience, they suggested I meet with Joanne. As of an hour ago (on 4/10/2019), my taxes are done and I could not be any happier! Joanne is incredibly friendly, personable, and professional. She knows what she is doing and has been doing this for years. I was originally scheduled to meet with her yesterday, but after I was pulled for an urgent last minute meeting, she gladly accommodated my request to move our appointment to 5pm today. In just under an hour, my taxes were e-filed and at a very reasonable rate. Being relatively young in my career, I also appreciate her willingness to provide me with invaluable financial and investment advice. Joanne is a licensed CPA with tremendous experience in the industry, so she is someone I can certainly learn from. When it comes to money and taxes, we all need someone who is knowledgeable, honest, and thorough to guide and help us. Whether you seek tax preparation, accounting, or financial consulting services, I highly recommend meeting with Joanne.

My mom needed advice of a CPA. My husband found this business and I gave it a try to reach Out to…read morethem. Joanne answered me right away and was very professional. She gave the best advice she could and it was very comforting. It really helped my mom and help me.

I have been coming here for the last 4 years. It's very easy and they're very friendly! Prices are…read morelowest around!

Worst Experience EVER! I went in today to file my taxes - I expected it to be busy since it was the…read morelast day to file so I decided to get there early. I arrived at about 8:20am and got in the line that was formed outside - I was the 8th person in line and I had my 2 year old son with me. At 9, Noeni the receptionist/Owners daughter - comes out and starts taking peoples information down. However, instead of letting everyone in, they leave everyone in the sun for another hour and finally let us in at about 10:10. After going in, we all sit down and wait. Throughout the time I was sitting there, I observed Noeni respond to a few customers rudely or made unnecessary comments like "you shouldn't have waited until the last day". At about 11:30 my son starts crying - probably frustrated and tired since he is 2 years old. As I was working on calmly him down Noeni (in front of everyone) rudely tells me that I need to wait outside. AWESOME tell me to wait outside in the hot son with my 2 year old. I walked out thinking she would call me when they called my name but NO. I ended up calling my sister to pick up my son after she left work. She picked him up at 12:15 and I went inside to ask when will I be next since I kept seeing people coming out who were there later than I was and she starts looking through all the tax preparers papers and proceeds to tell me that they were calling for me and that I would be next - I said "next as in now or how much longer do I have to wait" and she said "well there is someone here so you have to wait" and I said "well yeah you kicked me out and couldn't even call me in" and she said as soon as he is done you'll be next. I waited outside again and if it wasn't for this nice lady (customer) who came outside and told me that they were calling for me. NOT EVEN NOENI bothered to come outside to tell me. I was not mad about having to wait - I know I went on the last day, but it was the treatment I received. I work in customer service and I would have approached the situation differently for one talking to me with a little discretion instead of embarrassing me by kicking me out in front of a lobby full of people, she could have told me "Hey I see your son is frustrated, if you'd like you can take him to the car and give me your number I will call you once they call you" but nope she kicks my son out like if he was an animal. If it wasn't for the time I had already waited there, it being the last day and for Marco who prepares my taxes - I would have left. I get it - it may be an overwhelming day for her, but you work with people not animals. I will never be filing here again. Which is unfortunate because Marco is GREAT. But I will not to give money to a business who treats people that way. Noeni, work on your people skills because you have a disgusting attitude and approach.

Mr. Salas has been doing my parents' taxes for YEARS and now my husband and I. I honestly I love…read morehow insightful he is and has so much information and knowledge whenever I ask him a question. I do not ever see myself going anywhere else to file my taxes

Juan Carlos es el mejor preparador de taxes que he tenido, sabe lo que hace !!!…read more Gracias por diez años de excellent servicio y los que faltan aún!!! Gracias

There are lots of agencies out there, but My Royalty Insurance is by far the best one. First they…read moredon't do false advertising of $15 a month, because that doesn't exist if you live in SoCal. They are very honest with their rates, and they take the time to explain everything before you sign. They also offer FREE financial & retirement advise. I strongly recommend them.

I highly recommend them.! What a wonderful experiences it's been with Royalty! Great service and…read morefriendly! I like that they respond to your emails quick and return your calls in a timely matter. Victoria and Suzanne have been so helpful! They will take care of your needs!

We have used Coast One Tax Group for many years. The are extremely helpful and very Knowledgeable…read moreregarding all tax related issues. I ask a lot of questions and they are very good at answering. We had some back tax issues and Coast one was incredibly helpful and reduced the stress. Highly recommended!

Coast One is a stand up company and great Tax Resolution Firm, very professional and transparent…read morefirm and they will deliver what they promise, during my experience with Coast One was keeping me updated all the time, specifically Remy was very helpful with my Taxes, I loved their client portal made everything super easy. Just want to thank them for a great job well done

Support your local business ... Do what's right, always …read more. Drink lot of water . .. Wash behind your ears ....

I have worked with Thomas since I have been in California. My experiences with Thomas and the team…read morehave been nothing short of excellent and they have helped find opportunities to maximize tax returns. Highly recommended and a pleasure to work with.