I have been coming here for the last 4 years. It's very easy and they're very friendly! Prices are lowest around!

Worst Experience EVER! I went in today to file my taxes - I expected it to be busy since it was the last day to file so I decided to get there early. I arrived at about 8:20am and got in the line that was formed outside - I was the 8th person in line and I had my 2 year old son with me. At 9, Noeni the receptionist/Owners daughter - comes out and starts taking peoples information down. However, instead of letting everyone in, they leave everyone in the sun for another hour and finally let us in at about 10:10. After going in, we all sit down and wait. Throughout the time I was sitting there, I observed Noeni respond to a few customers rudely or made unnecessary comments like "you shouldn't have waited until the last day". At about 11:30 my son starts crying - probably frustrated and tired since he is 2 years old. As I was working on calmly him down Noeni (in front of everyone) rudely tells me that I need to wait outside. AWESOME tell me to wait outside in the hot son with my 2 year old. I walked out thinking she would call me when they called my name but NO. I ended up calling my sister to pick up my son after she left work. She picked him up at 12:15 and I went inside to ask when will I be next since I kept seeing people coming out who were there later than I was and she starts looking through all the tax preparers papers and proceeds to tell me that they were calling for me and that I would be next - I said "next as in now or how much longer do I have to wait" and she said "well there is someone here so you have to wait" and I said "well yeah you kicked me out and couldn't even call me in" and she said as soon as he is done you'll be next. I waited outside again and if it wasn't for this nice lady (customer) who came outside and told me that they were calling for me. NOT EVEN NOENI bothered to come outside to tell me. I was not mad about having to wait - I know I went on the last day, but it was the treatment I received. I work in customer service and I would have approached the situation differently for one talking to me with a little discretion instead of embarrassing me by kicking me out in front of a lobby full of people, she could have told me "Hey I see your son is frustrated, if you'd like you can take him to the car and give me your number I will call you once they call you" but nope she kicks my son out like if he was an animal. If it wasn't for the time I had already waited there, it being the last day and for Marco who prepares my taxes - I would have left. I get it - it may be an overwhelming day for her, but you work with people not animals. I will never be filing here again. Which is unfortunate because Marco is GREAT. But I will not to give money to a business who treats people that way. Noeni, work on your people skills because you have a disgusting attitude and approach. read more

Friendly people and they have a great understanding of how to file taxes correctly. the cost is very affordable

(2025) If you do your taxes with Sergio please be aware he is no longer filing taxes. He is still there in person but seems he is just supervising and/or a notary. This is the first year I am unsatisfied with service here. Wait time is LONG (as expected a week before taxes are due) but I experienced 2 things that are SUPER unprofessional: a couple came in and was passed IMMEDIATELY to the back to be processed. It was clear they were family friends... They were in and out in 30 minutes, bypassing everyone else that was in line. The poor woman next to me had been waiting for the preparer that was helping that couple for over 2 hours! As Sergio wasn't available, the front desk woman (Sergio's Daughter?) advised he wasn't practicing and that I was in good hands with anybody, so I said whoever can take me is fine. After 1.5 hours I asked for an eta and she said "you're next" and proceeded to call 4 people ahead of me. She is clearly spread too thin and not paying attention. Have been here for almost 3 hours. (Still here, Friday 3PM) Unfortunately I will have to find a new tax preparer for next year and advise my family/friends who I've recommended here to do the same. read more

I have been filing my Taxes there since 2013. They are accurate and professional. Always a pleasure working with them.

Just did my Taxes with Marco De Anda and everything was great! Great personality good communication and explained everything to us worth coming here! read more

I email my documents and they let me know when to come in to sign. Efile and direct deposit in weeks! Great service and customer service.

Fantastic professional staff... Ester is the best! She knows her stuff! These people treated me like family...

I absolutely love Arleta Income Tax!! They make you feel like family!! I won't go anywhere else but Arleta Tax!! Sergio is the most honest man n the entire staff is super friendly!! read more

Both my brother and I had to fix our tax return due to missing or False information on the tax returns submitted by this woman. I know she had been dealing with some personal issues but after my mom found vacation photos she had posted I felt it was no excuse for her messing up our returns. I dealt with the situation for almost two years. I had to prove my income and provide information she had somehow lost. My brother is still dealing with the IRS because of what she did. read more

this year I decided to do my taxes once again with this place but honestly this was my last time after they seriously screwed up my taxes return for this year.. I did my taxes back in February and until today I have not gotten my returns because of the mistakes and the lack of work that they did. please make sure you go to someone who can really do their job and not clean their hands like they did with my by just refunding me $50.00 I'm a single mom and honestly they don't care if I have money to feed my kids or pay my rent. read more

Came to do my taxes here for the first time this year, there was a huge inconvenience that occurred in my account when I was charged the incorrect amount when I paid. However, Noeni the owner was very professional and humble about the whole situation. Hector is the accountant my BF and I went to, he is very very knowledgeable, and a very sweet man. However, the reception staff needs to be worked on. First, I was charged the wrong amount. And when my BF had to return on Saturday to return a form he waited 2 hours, it could've been much of a shorter wait time if he would had not been skipped. There are great accountants and very professional, but having that receptionist staff makes this place downgrade a lot. I understand during tax season it gets very busy and they hire a lot of temps, but they should realllllllly be more sharp on who they hire _ 3 stars. read more

I've been coming here since I was 18 years old I have not ever had a issue or a problem I think they're very professional more professional than other businesses in the San Fernando Valley. I would recommend that anybody who is a business owner like myself especially in the medical field who needs intelligent educated tax advisers I recommend you come here you definitely won't be let down and you will be welcomed. The MORENO family read more

I highly recommend Arleta income tax. Great customer service. I won't go anywhere else to do my taxes :)

All the staff is great welcoming and very helpful!! Esther is the best , very knowledgeable, and such a sweet person ! Second year I do my a tax return here and definitely will continue to come! read more

Knowledgeable, friendly and professional staff. I have recommended Arleta Income Tax to several friends and family members and they have also had good results. read more

Never going to them again! First, the ladies in front have attitudes, NEVER friendly. I went to Hector and that was the worst MISTAKE. He messed up on my taxes due to him always rushing and answering his cell phone when he's with a client in person and it's not 1 phone call it's multiple phone calls and text messages. I have never been to a tax place where you are in and out in 10min. I'm sure I could have gotten money back but he does what benefits him. He added the wrong account number for my taxes so the money that I had to pay was taken out from someone else's account. YES SOMEONE ELSES ACCOUNT. The two years I went there something always came back being wrong. First year, I thought it was a honest mistake but then the next year same thing but worse. I DO NOT RECOMMEND THIS PLACE. I repeat I DO NOT RECOMMEND THIS PLACE. read more

I have been getting my taxes done by Sergio for years and would never go elsewhere. The service is fast, efficient and cost effective. Sergio is so knowledgeable and professional. I highly recommend Arleta Income Tax. read more

Nice, clean and friendly. Thank you for your services. They do notary and income taxes. I'm thinking in coming back.

Sergio is amazing, Arleta Income tax is the best place to do your taxes, you can feel confident that they know what they are doing.

By far the worse place to do your taxes! Comparing the amount i got this yr at a different location to arleta income taxes I feel cheated. Hector did a horrible job filing 2016 taxes. Last year i had to go back and forth with the irs faxing official paper work bc he failed to file them correctly. I am student and worked the same amount of hours this year as last yr. The place i went to this year 2017 i was able to get double the amount in return at a different location. It is very frustrating knowing how much i could have gotten last yr 2016 had hector done whats in the best interest for his clients than whats more convenient for him. Yess arleta income taxes charges cheap $65 but they will not go into depth to see how much you can get in return. The other location i went to charged more but man did they go into detail. Thats when I realized the big difference on choosing wisely with who you go to for your taxes read more

Sergio has been doing my family's taxes for years and he's fantastic. I highly recommend him.

If you need your taxes done go to Sergio! Best taxman in Arleta! He does your taxes quick and all you have to do is sign. I highly recommend him you won't be sorry! !!! read more

Started coming to this place after few people referred me to Sergio and I've been going ever since. He has a lot of years of experience and knows what he is doing. The whole process always takes me like half hour. Compared to the places I have gone before has been able to get me more money back and charged me less then half of what I was paying at fabulous in sylmar. Highly recommend Sergio !!!!!!!!!!!!!!!!!!!!!!!! read more

This by far the easiest, most pleasant tax preparation I have ever had. Sergio helped me out and I was in and out in 30 minutes at most. He also got me the highest return I've ever had and I even got a reusable bag and a lollipop...I mean..how much better can it get? Wait for it.... They only charged me $70. Yup. I will never again set foot in an HnR black again. read more

Definitely not where u wanna take your taxes. I'm only getting back like 1,000. After feeling unsatisfied I got a couple estimates online said more like 1,500 is what I should've received. Also I was in there doing my taxes with "HECTOR" and his assistant walked in had a problem doing some other lady's taxes before me, so Hector helps him tells him he forgot to key in something but it's ok just send it like that we wasted enough time on her already. Really ? I should've walked out then and there but I gave him the benefit of the doubt since I was referred to him. last time I go there. This isnt fake ppl I'm dead serious. -stay woke read more

I drive 35 miles to their office because they are as good as it gets. 100% satisfied every year. Esther, Sergio, and Marco are extremely professional, confidential, and knowledgeable from basic 1040EZ forms for my kids to extensive Business filings for myself. read more

Have been filing my taxes here for over 3 years, they are by far the best tax service I have ever used. Very personable and customer service is absolute quality. Carlo has been my guy since I started filing with Arleta and time after time exceeds my expectation. If you have any question he's your go to man, extremely knowledgeable and always does a phenomenal job with my taxes. read more

Went to do my taxes here! They helped me out in so much! Thank you. First time here, I'll be certain to come back here next year!

Have been to Arleta Income tax for 5 years. Hector is great, he explains everything very well, ensures everything is good with paperwork and the filing. When it is tax season it is busy but other than that, I would recommend this place to anyone and give even a stronger recommendation to Hector. They do speak English but Spanish is the predominant language. read more

I've been coming to Sergio for years, he's been in business almost my whole life and I always trust him to do my taxes. My taxes are a lot of paperwork but he sorts through it thoroughly and professionally and I'm never let down by him. You don't need an appointment here and the wait times are usually not long at all. You just walk in. I would recommend this place to family or a friend. read more