I got a new job about a year ago and we had this weird dental plan where you could only use…read moredentists in this book that they gave you, but then when I tried calling the dentists no one answered their phone. Until Dr. Rauen, so awesomely I got to make an appointment to have my teeth cleaned. Dr. Rauen seems like a nice enough guy, and every time I have gone in there the service has been prompt and affordable. I would probably be giving the practice a higher rating, but I called in the other day and had a semi-ridiculous exchange with the doctor during which he said "I am not sure why you keep doing that" and then offered no solutions to my grinding problem. Just unhelpful and kind of rude. Whatever, off to find a new dentist.

The worst dental office I've ever been to. Period. The office was not clean. They did not put…read moreany type of lead vest over me during x-rays! And they messed up the billing on my routine cleaning, causing me tons of hassles with my insurance company. I will never go back.

I was pleasantly surprised with the quick turnaround time of getting treatment after a call to the…read moreoffice with a referral. The front desk staff was great emailing me all the necessary paperwork to complete for the appointment as well as handling all of the insurance needs. All details of the procedure were explained very clearly. Most importantly as someone that has high anxiety about dental procedures, I felt very comfortable and pain free during the entire process. Everyone was very nice. I also feel like they go above and beyond with personal iPod music and headphones during the procedure, a warm moist herbal towel and pain medication for after. Definitely 5 star treatment!

No issues with the treatment I received but was supposed to get a refund of a couple hundred…read moredollars after my insurance picked up some of the cost but the refund check has never been sent. I contacted the office and they said they would send a refund check but I have not gotten anything and it has been months.

Made appointment to have cavity filled. Received a text stating need to reschedule because doctor…read morenot going to be there. Day after that text received another text to confirm the first appt. Called after the second text to see what the deal was. Had to reschedule. Received yet another text three days before the second appointment advising that the dentist yet again was not going to be in the office and had to reschedule. We'll see if they cancel yet again. Months long process now to get filled.

My family has been going to this Mortenson for over 5 years, and we have nothing but great things…read moreto say about the people who work here. Dr. Lisa is kind and thoughtful, and while Candace is a dream on teeth cleaning, I trust everyone there to get the job done professionally. I can't speak to other folks' experiences, but the times I've had appointments that needed to be rescheduled, they were expedient and worked to get me in as soon as possible. I highly recommend them.

We had a dental emergency while out of town and couldn't have asked for a better experience. The…read morestaff was so sweet and got me in right away. Dr. Geiger and his team were kind, knowledgeable, and professional. They explained everything clearly and made a stressful situation so much easier. I felt completely taken care of from start to finish. Highly recommend Fountain Square Dental to anyone--local or visiting--who needs quality dental care in a pinch! Thank you so much, Fountain Square Dental!

They repeatedly violated my HIPPA rights. The dentist and his assistants repeatedly asked me…read morepersonal, prying questions that had absolutely nothing to do with the work he was doing on my teeth. He and his staff made me extremely uncomfortable. When I expressed my concern, the dentist became rude and mean in a very patronizing way because I spoke up about it. On a subsequent visit, I arrived a few minutes late wearing a boot because my leg was injured, and the escalator wasn't working that morning in the building his office is located. When I walked in, he gruffly told me to sit down and open my mouth, then jabbed me hard with a needle with no warning to numb my teeth, in what I believed was retaliation, after I politely requested his staff to stop violating my privacy. In prior visits, he informed me what he was going to do. After treating me disrespectfully, he then rudely lectured me on being a few minutes late, that one occasion, like I was a child and not a grown woman, never acknowledging the accessibility issues in his building that morning. His assistant took pictures of my teeth with a polaroid camera and X-rays at my first visit, but later claimed at my second visit, that they delayed that they didn't take pictures or couldn't locate them for my follow- up visit and took the same pictures again. I still wonder to this day, considering how violative they were of my privacy, what they did with the first set of pictures that I absolutely know they took. I should've never returned after that, considering how odd that my pictures disappeared. The first thing the lady did was take pictures of those teeth. I have always had bright white teeth; yet after multiple visits there, I noticed little nicks and stains in my teeth that were not there before I went. Be would sand teeth that he was not working on. I never felt comfortable with that, as I've never had a dentist do that before, which might explain the nicks. That was also the only time in my life where a hygienist cleaned my teeth and the dentist did not come in to check her work on my teeth after she finished. Is that even legal? The dentist also told me about a few of other patients that I had no idea were his patients, before he told me, violating their privacy too. He also repeatedly questioned me about my prior dentists, asking questions that I didn't believe was his business to ask. Ultimately, he became really mean and condescending at my last visit, in a scary way; his personality changed in such a bad way after I requested his office to respect my privacy, that I never went back. That was by far the worst most bizarre dental experience in my life.

Avoid this guy. When his work doesn't hold up, you're going to pay double (probably more) to fix…read moreit. My crown, on which I had spent probably near $2000 for root canal, buildup for a crown, and the crown itself, ( he did the root canal and buildup) came off in my mouth during normal wear after a year and a half. I came off while I was eating some chocolate. When his buildup job sheared in the middle and the crown come off, due to his low quality work, it created a deep crack. When I went to him with the intent of having a post put in and replacing the crown, he found the crack, and told me that due to the presence of the crack, I couldn't replace the crown. I was now left with 2 crappy choices, have no tooth there, after going to all that trouble and cost to have a tooth there, or pay around $4000 to have an implant. My other dentist, who put on the crown was willing to fix his part for free, even though his work didn't cause the problem. Dr. Siegel, who felt no sense of responsibility for the situation I was in because his work failed, is insisting on charging me a few hundred $ for the visit where he gave me the news that I was screwed. The whole incident has given me a negative image of this practice as one that is greedy and does poor quality work.

Our family has been going here since they took over from our former dentist at the same location…read more(who retired.) We all love the professionalism and friendliness of the employees, and they are up to date on the latest in dental health. Give them a try!

From the owner: Welcome to Grandview Family Dental, the office of Dr. Annette Enzweiler. Creating and maintaining…read morehealthy smiles that inspire confidence is the number one priority at Grandview Family Dental. Proudly serving the Fort Mitchell community and the surrounding area, we offer a full range of the latest and most advanced dental procedures designed to meet the needs of every member of your family. A healthy and beautiful smile is not only an attractive asset, it is essential to your overall well-being. At Grandview Family Dental, you will receive the finest quality dental care enhanced by an outstanding level of artistry and delivered in an environment that is both comfortable and caring. With today's array of sophisticated and modern dental technology even the most challenging smiles can be transformed into ones that dazzle. We use the most advanced techniques to provide all our patients with outstanding results. Grandview Family Dental provides comprehensive dental care for both adults and children including: -Emergency Treatment -Preventive & Restorative Care -Cosmetic Smile Makeovers -Teeth Whitening -Porcelain Veneers -Implant Crowns -Dental Crowns & Bridges -Root Canal Therapy -Dentures and Partials -Nightguards

WOW. *This* guy. Found Dr. Hannan through an insurance…read moreprovider search. I SO appreciated that D. Hannan squeezed me in for a last minute root canal. (I didn't know what I was going to do if he didn't!) He's expedient, skillful, and very warm! Super nice guy! Thank you!!

From the owner: Specializing in: - Endodontists…read more- Dentists

dr damron is a national Newport treasure and he needs to be protected at all cost. seriously I've…read moreliterally been to every dentist in the tri state area when I say his hand is light as a feather and he really cares about the work he does. I love it here

I don't think I ever thought I would be the kind of person that writes reviews for dentists, but…read morehere goes: LOVE LOVE LOVE this place. Love that I get to stay local and go to a dentist that is within a mile of my work and home. Love that the people there are friendly, kind, and definitely provide the personal touch. Love that my hygenist took the time to educate me on proper technique for brushing and flossing. Definitely recommend!!

Dr Mays is a fine doctor but her front desk staff are rude and demeaning. I've tried to email Dr…read moreMays and express this concern but never hear back. EVERY TIME I call it's a bad experience. BE KIND AND DO BETTER!

They have the rudest office staff I have ever come in contact. I was charged for services without…read moredisclosing how much or without approval or my insurance may not cover it. It was for a bite guard. They notified me after I left and told me they would only have the bite guard made once I paid them first. I told them that it was only customary to pay for something by making sure it fit a patient's mouth first. I have two dental policies. They need to learn how to bill accurately, as another dentist got the work done and was paid by my insurance company. Now, I am fighting a $500 bill for a mouth scan, which is more than the bite guard would have cost. Filing claims with the insurance commissioner, Anthem, and the Ohio Dental Association.