I'm so disappointed I've been visiting Dr. Cooper for about 2 maybe 3 years now and I thought…read more everything was going well until Dr. Cooper referred me to an endodontist for a root canal. I go to the new dentist for the root canal and found out Dr. Cooper has been ignoring some issues that are clearly shown on the X-ray. Dr. Cooper put a crown on a tooth with a failing root canal, instead of trying to actually save the tooth he put a bandaid on it. The tooth he claimed needed a root canal is too far gone to get a root canal. My new dentist (I am clearly not going back) informed me that all of these issues were preventable and if it wasn't for Dr. Cooper's negligence my 2 teeth would be saved. I'm sorry I ever walked into this dentist. Never again. ‍

I can't even begin to to tell you how comfortable and amazing my experience has been with Dr. Gay…read more I finally bit the bullet and went to the dentist. At the time of my initial appointment I hadn't been to the dentist in about 10 years (I know, shame on me) so I was a little nervous going on. I had this fear that I'd be shamed or judged and be made to look careless about my oral hygiene. I experienced none of that. My appointment started with an initial consultation with Dr. Gay that included my background, my goals, his goals for me and a general plan of action. It proceeded on to x-rays etc with another discussion about the status of my mouth. From there Dr. Gay laid out my exact issues with both teeth and gums, and the steps we would take, while making sure to treat me without blowing through my insurance limits. He made sure to convey to me the importance of treating the issues with my oral health in a way that wasn't condescending or judgemental. He seems like he truly cares about getting his patients back to great health (he mentions often how he feels bad when people say they hate going to the dentist). The office staff from the hygienists to the reception team is fantastic. The location is prime (great views of the city). And the entire process has been painless ;) I'm glad I did a little research to find Dr. Gay and his team because it's given me a new found appreciation for the treatment of my teeth and gums and I can thank Dr. Gay for it.

I was going to write a long piece about how Dr Gay ('Skip' to his staff and clients) has almost -…read morenot quite, but almost - taken away my prior phobia about dentists. About how his hygienist has a marvelously calming attitude and how his front desk staff are lovely and generally accommodating to my scheduling needs. About how understanding he is to my financial concerns when potential costs for work look like being expensive and how fantastically he willingly - and speedily - looked after my elderly father's dental emergency whilst on holiday with us from England (and then refused to charge us anything for his professional assistance). About how, after any kind of dental surgery, he calls you personally in the evening to see how you're faring and to find out if there's any problems he can address. Then I realized I can sum up how good a dentist he is with one sentence.... I am British and he has successfully managed to deal with MY teeth! That is all.

This is a great group of surgeons. You may see residents as well, but those I have met have been…read moreexcellent and were clearly carefully selected for the program. I needed an extraction of a molar that had previously had a root canal. Dr Krishnan did a through exam and explained his recommended course of action giving me plenty of opportunity to ask questions and provide my own input. I saw a different oral surgeon (at another practice) before Dr Krishnan and appreciated that Dr Krishnan involved me in the plan (a major weakness at some practices). Sedation was well prepped and seamless. Carla, my nurse, did a fantastic job reviewing the process and getting me ready for the procedure. All I remember after that point was Dr Krishnan starting sedation. I remember Amy, the assistant, setting things up and she was also very friendly. Amy wheeled me out to my sister's car after the procedure. I took ibuprofen as prescribed and had very little pain after the procedure. Overall, my experience at this office was excellent. I would definitely recommend this practice.

I am less than impressed with the communication and getting the run around about referrals from…read morethis office. I was allowed to schedule an appointment months out only to have my referral rejected after being told it was sufficient at the time of scheduling. Due poor record keeping at scheduling my phone number was recorded incorrectly and they failed to contact me, and would not allow me to reschedule until the referral is rescheduled and processed (another 10 days to process). Glad I'll be put on another two months wait list when I go to schedule with no sympathy for being told incorrectly about referrals, having taken my number incorrectly, or the urgency of my case with infection and recurrent pain from impacted teeth (I called multiple times to try and get my appointment bumped up). Thanks UC.

All together it's a pretty good orthodontist but the worker there named sterling always screws up…read moremy braces and I live far away from there and I don't want to always have to miss school and drive there.

I don't have anything to say besides this review of one star. I have to say something for character…read morecount.

I was referred to Dr. Stigall's office by a dentist within my insurance's network. Everything…read moreseemed fine in the office at first. They gave me a quote on the cost for my surgery. They said they had "called" my insurance company to verify coverage. I was told I would have to pay around $1,000 out of pocket prior to the surgery and that it should be all that I would need to pay. I put it on my credit card and proceeded to have the surgery under the illusion they had talked to my insurance for me. A month later they sent me another bill for about $1,000. They tried to say that they stated it was only an estimated cost when I had gone for the surgery. I have a witness that heard them say there wouldn't be any other out of pocket expenses. It's disgusting to see how people are being taken advantage of during hard times such as these. I would have gone to another provider if it had been made clear that it was not verified my insurance would cover the surgery.

Grateful for early posts as I was calling to follow up on my next dental appointment only to find…read morethe phone numbers disconnected. I've been going there for years and find it strange that I never received a notification about the practice closing. The dental hygienist was excellent. At least I know now! Hope this helps out someone else trying to find out if they just dialed the wrong number! BTW, open to recommendations for another dentist!

Yes appears his office has just up and closed as the number, website and email don't work, and I…read morehad been going there for years!!! I need my dental records!! Very disappointed.

A New Year's resolution to use my newly acquired health benefits put me to task of finding…read moreproviders a few years ago. What did I look for in a dentist? A conveniently located office taking new patients. For a teeth cleaning, what else did I need? Dr. McDonald's office met the criteria, and I've been going back every six months for a few years now. With my regular cleaning/check-up, I'm pretty sure I'm the most boring patient he sees (check out his website of specialties and conditions). The hygienist (whose name is escaping me) is friendly and gentle. She's only there on Mondays and Thursdays during regular business hours; which could be a draw back. The 8th floor view of Clifton while your teeth get a little polish isn't half bad either. This is a pretty old-school practice; I came from one that used ultrasound to detect cavities and had a little pen camera to take pictures of any issues and project them on a screen for you. Those bells and whistles are great; but really, I don't have a lot of issues with a few bite wings and cleaning to do the job. (Again, knowing his specialties, these types are things probably wouldn't be used in the majority of the practice.) Unless you LOVE having someone else's hands in your mouth for thirty minutes, or there's suddenly a non-invasive dental practice, I'm not sure that a dentist could ever get five stars. All of the staff are friendly, they've always run on time, parking is validated, and who doesn't love a free toothbrush? All of these things make this practice a-ok in my book!

I visited Dr McDonald for facial pain. Making the appointment was fairly easy and the office staff…read morewere friendly, however my experience with Dr McDonald was not great. In addition to his assessment he paid a great deal of attention to my personal life (really personal questions) and was very condescending. He stated that my problems stemmed from too much stress and recommended that I see a psychiatrist. He made me feel like all I do is work which is actually not true (I walk marathons = lots of time training because no one walks that fast). I cried during most of the visit due to intractable pain feeling like I was being berated. Dr McDonald did give me medication that made me really drowsy (I couldn't drive with them) but they did help a little. Lucky for me, I actually had a sinus infection which drained about a week later and I am completely pain free. I will not be returning to see this provider.

I wish I could give a negative star. I was a graduate student at the time, and it was my first…read moredental visit in the U.S. The dentist, Dr. Jerome McMahon, pulled my tooth with a smirk on his face and never explained any alternative options such as a root canal. His demeanor was dismissive and rude throughout the appointment. I can only hope that with age and maturity, he has become cultured and better able to interact with patients from different countries. Even years later, I still remember that experience every time I schedule a dental appointment. That's why I tell my pre-med students how valuable travel is for their professional development, and how important it is for them to attend cultural events, and read to become better doctors.

The customer service in billing is so ride they send message back forth with front desk and never…read morehave a sit down to have some time of understand with billing when the sme problem constantly happens billing department needs training on customer service and stop hiding in the back when the customer is standing right there and and it makes me have a disagreement with front desk and then they go to the back and come back with what they say and it's bad information I had to wait until got home email my proof and call and check on my status of my insurance because I have another appt coming and they rude over talk you cut you off and it's not a good look I also wanted to say that I love the dentist themselves I've been with them over 10 years and I know it's a type of schooling and training and they have always did good work on these teeth of mine but when they moved everything went hell in hand basket except the dentist who worked on my teeth were always the best