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    Steven P Pieper, DDS

    5.0 (1 review)
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    9 years ago

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    Cincinnati Oral, Maxillofacial & Dental Implant Surgery

    Cincinnati Oral, Maxillofacial & Dental Implant Surgery

    (5 reviews)

    Anderson Township

    I just had my wisdom teeth extracted this morning by Dr. Wilcox at the Madeira location. When I…read morefound out that I needed to have my wisdom teeth removed ASAP, I originally booked an appointment at another office in Kentucky. My anxiety rose when I read terrible reviews about the doctor I had scheduled with. So I searched around for another surgeon. I found a lot of reviews about Cincinnati Oral Surgery and was excited to make an appointment. My whole experience was FANTASTIC from start to finish. When I called to make a consultation and a surgery this week they got me in! I was grateful for the opening. Anywho, I had never had surgery before so I was a nervous mess before the consultation. As soon as I stepped into the office I felt calm because the staff was so incredibly nice and friendly. My Doctor's assistant was amazing! She helped me calm my nerves and was super personable. When I met Dr.Wilcox at the consultation I was amazed at how informative he was. I asked several questions, he was patient and thorough. It was great because he didn't make me feel stupid for asking questions. The morning of the surgery I was greeted by a nurse who also calmed my nerves. Very friendly and personable! Definitely made me feel comfortable. Dr. Wilcox and his team did a great job removing my wisdom teeth. I currently have minor swelling and no pain! I also enjoyed the fact that they have a "recovery room." When hearing experiences from friends and family they said that they were immediately rushed out after surgery. Nope, not here! I am definitely going to recommend this place to others. Thankful for such a great experience.

    Horrible experience at the Madeira location trying to have my impacted wisdom teeth removed. I have…read moresevere dental anxiety so the dentist is the last place I want to be already but usually the staff tries to help with that, this one not so much. They require you to sign forms up front saying you will pay in full if insurance doesn't pay. I told them that I could not do that. I could make payments on what insurance doesn't cover but there is no way I could pay in full. They made it clear if I didn't sign then they would not treat me. So you want me to lie, basically? So I said I would provisionally sign the form but that wasn't good enough. I signed the form and sat back down to wait because I had already taken time off work and drove all the way there on $5/gallon gas and my teeth still hurt. Then I could hear the office staff talking about me through their little glass window. I am hearing impaired and I could still hear them. When I finally got called back 45 mins after my appointment time, I realized there was no point paying $160 for a consult when they already lost my trust and I was not going to let them do surgery on me. They made it clear they were in it for the money only and not to help people. I can't say anything about the dentist because I never met him but his name is on the door and that is how his practice is run so I take it he has the same attitude. I left before I could even sit in the chair and went back to work. Don't let them lie to you and tell you that is normal. I already had a free consult with a oral surgeon, who took X-rays and then told me he did not have the skill necessary to help me so they didn't charge me and he wrote me a prescription for the infected tooth so it would stop hurting so much. The difference between someone who actually cares and a place that puts money over your welfare is too great to ignore. Now I have to go find another oral surgeon that takes my insurance, my recommendation is that if you thinking about going here, you should do the same.

    Steven P Pieper, DDS - oralsurgeons - Updated May 2026

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