Dr. Cassidy may be highly skilled at what he does but may not be right for those patients with ALZ, dementia, anxiety or other cognitive impairments.
Dr. Cassidy was strongly recommended for my mother's tooth extraction by our dentist (who we trust implicitly) but seemed irritated or impatient with my mom's ALZ and anxiety. I understand that those behaviors are challenging and upsetting for some people but it has me in tears thinking of his interaction with her at the consult and on the day of the extraction. He was cold, brusque, and talked over the top of my mother as she was speaking. One of my mother's behaviors is repeating herself or asking the same question again and again. This was not received well by the doctor, and his tone made that clear.
When he showed this behavior at the consult, I chalked it up to a busy or not great day for him. To see it again yesterday was heartbreaking. I wish more than ever that I could have been permitted to be with her during the procedure. How did he behave with her when I wasn't in the room?
The staff were all extremely kind and pleasant, including a word of compassion from the staff member who wheeled my mom to the car.
I felt compelled to share my impressions and perception of our family's experience. read more