Met Tim on July 12th, requested a quote for new equipment. I followed up on the 13th and 16th…read morerequesting the quote. No reply until the 17th "I'm sorry. I've had a lot of texts over the last few days. I am working on estimates this weekend. I'll have it to you soon." Today is August 28th. So tired of meeting w contractors only to have wasted our time as they have no intention of following through.

Ultra Pool care is the best. This is absolutely a fabulous company that offers service that exceeds…read moreour expectations. Always prompt and reliable and our pool has never looked better. After using several other pool companies we have finally found one!!

Long, long, long story short: AVOID PIETRI POOLS AT ALL COSTS!!!…read more Long, long long story: I was referred to Pietri Perfect Pools by my home owner's warranty. What a disaster. William was rude, condescending, arrogant, and did less than shoddy work. The spider gasket in my multi-port valve was allowing water to go down the waste line. William came to my house, checked out my equipment and recommended replacing my entire filter. I had the original stainless steel filter and didn't want to switch to a fiber glass filter. He said it was possible to replace the multi-port valve, but it would take more time and effort. When I told him I wanted to keep the stainless steel filter he stopped returning my phone calls. I called the home owner's warranty to get them to contact him. I said I only wanted the work done if I kept my filter. I came home one day to find a fiber glass filter installed without my sign off. I called to get the stainless steel one back, but he said he had already thrown it in the trash. He was so flippant about the whole thing. I dreaded any contact I had to have with him. He didn't check his work either. When I turned on the pump, water shot out of the water line leading into the pump. It was like a geyser. I called him to tell him that he forgot to put the glue on that union joint. He told me I had probably done something wrong. I sent him a photo of the union and he said he would "look into it when he could". I complained to the home owner's warranty about his service, attitude, and workmanship. They logged my complaint, but to my knowledge people are still getting bad service from this guy. To top it all off, the plumbing he had "installed" started leaking soon after he installed it. This happened when we were actually getting rain, so I didn't notice the water near the filter and my water level wasn't dropping. I called him to get him to come check out what was happening. He said I would have to contact the home owner's warranty. I did, but they said it had been more than 60 days since my first call (not since he had actually done the work) so they wouldn't cover it. They said they could send him back out, but it would be an additional service call fee. He wouldn't take care of his work in good faith even after I explained the situation to him. I had to call the home owner's warranty again. I requested anyone besides Pietri Perfect Pools. Another service company (who gave me excellent service, attitude, and workmanship) come to inspect the work. Apparently Pietri Perfect Pools used PVC on the pump connection instead of the heat resistant CPVC which would have prevented the warping which occurred when the pump heated up during normal use. The second service provider said that he probably saved $8 by using the cheaper grade connectors. The second service provider came to my house twice. Once to inspect the equipment, and the next with the parts to fix the problems (all of which I did not actually list here) created by Pietri Pools. On both occasions he left my home to re-service homes previously serviced by William Pietri. Needless to say: EXTREMELY DISAPPOINTED, IRRITATED, and PISSED OFF by this man and his "service".

Short story - find another pool company to work with. I'd give them 0 stars if Yelp allowed it…read more Long story - These guys were assigned by AHS to service our pool twice. The first time - I was losing water in our negative edge basin. The guy came out and said he thought we had a leak somewhere and that we need to contact a leak detection company. He said they may need to jackhammer our patio to get to the plumbing and it's a really big deal. Basically got me all freaked out. So I contacted the leak detection company and the guy said - "before we go tearing up your pool deck, have you looked at the check valves? That's usually the issue." I told him I thought Pietri would have checked that but I had the company who does our weekly cleaning look at them just in case, and sure enough that was the problem. They just went ahead and fixed it since it was such a small, quick fix. So instead of a $20,000, multi-week repair that Pietri was telling me...it cost $50 and took 15 minutes. The second time - had a malfunctioning heater. Again, American Home Shield sent these guys. Same guy who told me I needed to jackhammer my patio / pool deck came out, fiddled with the heater for a few minutes and then said he couldn't fix it because the filter needed to be cleaned and the heater wasn't getting enough water flow. Ok...I had my weekly cleaning guys clean the filter - they said it wasn't that bad and wouldn't be the cause of the heater not firing up in their opinion. So I requested American Home Shield send a DIFFERENT service provider. The new guys came out - said the heater had some bad parts that they need to order. I'm waiting for them to come back and fix the issue.

Outstanding breakfast, good coffee. The place is tight but worth the wait. The food is hot and you…read morehave ability to mix and match the items.

I called with an issue with a new pool pump. Lynn called me back and discussed my issue and walked…read moreme through a simple fix. Now I'm up and running and very happy (although also very embarrassed I missed it). Out of the twelve companies I attempted to reach, only Austin Pool Service and one other company actually would talk to be in person (on the phone). How refreshing in today's email web page hell of a world. I've added this number to my phone under pool issues. I don't need another number. Any more problems and I am calling Lynn.

We primarily worked with Kevin on our project to replaster, re-cope, and re-tile our pool. Kevin…read morewas extremely knowledgeable, resourceful, and flexible with our needs. He made great recommendations, met with us at the warehouse to pick out exactly what would be used for the job, and was very communicative throughout the process. Kevin's team was very thorough and some of the most hardworking contractors we've ever worked with. They began work a few days after signing with the company and worked day in and day out until the job was complete. With weather factored in, our project took a little over two weeks. We couldn't be happier with the outcome!

We were thrilled that we decided to use Clear Solutions! Kevin and his team went above and beyond…read moreduring the resurfacing of our pool. Kevin oversaw the work and was available whenever needed. We looked at a lot of different companies and had a lot of quotes, but in the end Clear Solutions was the clear choice. Great service, solid value, and outstanding outcome. They went above and beyond, even helping us fix the filter pump and did a special install on our basketball hoop. They also did a great demo on the wall of our baby pool, to convert it into a sun shelf. Kevin even came over after the job was complete for a full week, when we were out of town, and did everything to make sure the plaster and filter were fine. Without hesitation, I will recommend Clear Solutions and Kevin to all my friends in the future. Kevin and his team made our 30 year-old pool look new again. We are delighted!

We are so happy we chose Maximum Pools out of New Braunfels, Texas to install our pool! From start…read moreto finish, the experience was great. The quality of their work is outstanding -- our pool looks absolutely beautiful. Broc and his team were professional, easy to communicate with, and kept us informed every step of the way. Best of all, they delivered on time and on budget, which is rare these days. I would highly recommend them to anyone looking for a pool installer. We couldn't be more satisfied!

We are satisfied with our new pool! They had it done in about 10 weeks , we worked with Broc,…read more he answered all our questions and was always available

Jennifer and Stephen were truly amazing! They are both very knowledgeable on pool water and…read moremaintenance! I definitely picked their brains while they were at my property, they were happy to answer all my questions and educate me on products and proper maintenance. They were professional and communicative on scheduling my service, the RO process, pricing, arrival times, etc. Everything went smoothly, and my pool water problems (high CYA) were effectively corrected and the water is sparkling! I'm very happy with the service and highly recommend them!

Wow! Waterman's pool filtering did wonders for our pool. Our pool was eight years old and we…read morehave never drained or refilled it. Our hardness and CYA numbers were off the chart. And due to acid lock, we were having algae problems. Waterman's came in and in only 12 hours reduced our TDS from 6400 to 1000, the calcium hardness from 7600 to 90, and the CYA from over 250 ( test could not register the amount) to 30. It's like starting all over with a pool full of drinking water. Well worth the cost, and a lot cheaper than refilling. Highly recommended.

Tim does an absolutely amazing job with our pool. He's consistent and reliable and keeps our pool…read moresparkling and clean. He's always available and returns calls or texts quickly. He's also really well priced for his service. He keeps it ready for swimmers at all times!

Alpha and Omega Pools has been servicing my pool weekly for many years at my rental property in…read moreSpring Branch TX as I resided out of state. They were extremely courteous, responsive and attentive to myself and my renters. I always had peace of mind with Alpha and Omega taking care of such a huge investment as a pool while I live remotely! Do not hesitate to say YES to choosing Alpha and Omega as your pool maintenance company. This is one decision you will not regret!!!!!

We have a rental property in Fredricksburg, Tx which has a very nice pool. Unfortunately, after…read moreonly one year with bad tenants that assured me they knew all about pools and were supposedly taking good care of it, we got it back in absolutely horrible shape. (See pics). Michelle and Spencer worked hard and were able to perform absolute magic!! I was actually worried it could not be brought back to normal. They are awesome to work with and we will only have them service the pool from now forward!! Awesome, hard working young people!!