Excellent service , looks as good as new, as long as the wife is happy, I'm happy, Keaton and the…read morestaff bent over backwards to make sure we were satisfied.

Rick and the team at Mount Crawford are the absolute BEST! Great communication, fast service and…read moreexcellent work. They went above and beyond to deliver a great result. Highly satisfied and strongly recommend. I am "driving their reputation" and they should be proud of it. I certainly am. Thanks again. Jimmie Seekford

Beyond AH-MAZING! It's hard to find a business that goes above and beyond to greatly exceed…read moreexpectations, but that's exactly what they do here! I met with Wes, told him what I wanted and what my expectations were and his team blew them out of the water! "Mirror-like" finish doesn't even do what they did to my wife's car justice! It's like nothing I have seen before. If Meguiar's car wax is the pine wood derby, Wes and his team are operating at a NASCAR Cup level! They did the entire body, wheels, soft top and interior. When we picked it up is was flawless, and I don't use that word lightly! I have already recommended Deep Reflections to my friends and family. As if that's not enough, Wes is a man of his word. He told me that he would have the car back to my bride by 5pm on a day we agreed upon, and he had it back at 4:30 looking better than it did on the show room floor. He had to stay at the shop and work on it until 9:30pm the previous night, but he DELIVERED on EVERYTHING he promised and more! If you take your vehicle here I'm certain you will be just as amazed as we were with Wes and his team of absolute perfectionist! Check out the Deep Reflections Facebook page to see a video of him working on my bride's car! Thanks again Wes! Now it's time to get my truck to you! Update: There are two things that I was not expecting that makes this experience even better a few weeks later: 1. The car stays cleaner than it ever has! The dirt/dust just doesn't collect on the car like it did previously! 2. The car is very easy to wash because bugs/dirt don't "stick" to the car! Couldn't be happier!

Deep Reflections did an exceptional job detailing the interior and exterior of our SUV, and at a…read morevery reasonable cost. This was the first time we've had a vehicle professionally detailed and the result was amazing! I'd highly recommend this service without hesitation. Count me in as a lifetime customer!

Top marks for honesty, hospitality, flexibility and helpfulness. On a cross-country trip, a semi…read morelost a tire right in front of us, shredding the fascia on our bumper. Called from the road and Autobody Pro said to stop right in and they'd check to see if it should be removed or what. Friendly front counter staff and both mechanics got us on our way with a candid evaluation--it'll make it out West, but replace it--and a bunch of strategic zip ties. They refused to take any money. If you're in the Harrisonburg area, Autobody Pro ought to be a top choice for collision and bodywork. Just great folks to deal with.

So writing this review based on my customer service with Stephen. My vehicle was taken to his shop…read morefor possible repairs . It turns out it was totaled, so while waiting for insurance to process the claim, Stephen was a true professional. Alway took my calls , and provided updates. He even mailed my plates back to my home. I appreciate his great customer service skills and true professionalism. Keep up the great work!!

front desk and service people were Very kind & helpful! Fixed our Lexus mirror on the spot.read more

if you want your car done right the first time, go to Taylor's Autobody & ask for Marcie or Jeff…read more They care about you as a customer & never take shortcuts . And always remember, you do NOT have to take your vehicle to where to insurance companies tell you to go. I would never take my vehicle anywhere else!

Super rude customer service, talked down to us like 1) we're stupid & 2) we have all the answers…read morelike this has happened before. Whoever this woman is at the front desk should absolutely not be interacting with customers. We even saw her interaction with a white customer and she was lovely towards her but did a 180 as soon as she spoke to us. Really disappointed in this experience overall, will NEVER come back. FUCK THIS PLACE!!!!! No wonder y'all have 2 stars on yelp.

My car was repaired with an ill fitting aftermarket part so now my bumper doesn't fit. My engine is…read morealso now covered with paint overspray and my headlights don't sit correctly. There are large gaps between the door and the quarter panel. They refuse to own up to using a part that doesn't fit correctly. Avoid Caliber at all costs. Tell your insurance company you prefer to use an alternate repair shop. In most cases your insurance company will listen to your concerns and agree to allow you to have your repairs completed at a more reputable business.

I took in my Accord, which had been hit-and-runned-on-81 on the right front bumper & light and had…read morea wrecked right front wheel. Got it back and honest-to-Pete it looked like a brand-new car. Perfectly restored, and they washed it, I believe, with a toothbrush. It looks terrific! Not just that. Yesterday, I took in my Hyundai, which had been rear-ended and had really bad-looking gouges on the bumper. It's an '06 so I didn't want a new bumper, just enough work that it wouldn't look actively awful. Picked it up this morning and there was no charge b/c they said the nature of the damage was such that attempting to buff it out would cause smearing, and they said it wasn't possible to do a lot with it. I expected it to look patchworked, you know? But my gosh it looks 90% new. I couldn't believe it. Thanks very much, guys!

Not a clue with regards to custom or classics. If you have a VIN code for a repair or an insurance…read moreclaim this may be a good place to go. Receptionist / desk person was friendly and hospitable but not able to understand what "blast and etch-prime" meant...because this is a repair center, not a real body shop. No worries. I just wish someone had noted this in comments before I drove all the way out there...

TLDR: owner of this business is a piece of work.... I hit a…read moredeer, h.c.c. replaced the bumper, fender, headlight on my vehicle. The receptionist were nice and effective communicators for the most part, the bodywork looked good. The 3 stage paint pearlescent looks good, and the old headlight looks as good as the new headlight which is where the GOOD category ends. I dropped them the vehicle 2-28-25 and I spoke with some employees about the parts selection and being a canbus system car, to pay close attention to the headlights etc. About "adapting" them aka programming them to the car after the repair if they didn't work right out of the gate even though it was my understanding they were using my old sensors/modules for the lights/bumper. They seemed to understand the mention. I get a call from the receptionist some days later stating "we have to "TAKE" your car to the dealership to have it programmed," which fair enough. Fast forward to 3-12-25 within 3 minutes of getting the car back, I noticed the headlight doesn't work, and that the car had over 50 miles put on it. I asked them why etc etc. And they said they had to have the owner (joe) drive it, which i was wildly uncomfortable with because the car was not stock by any means, and the new forged engine was still in break in, and only takes e85 fuel (i didnt leave registration or insurance in the car or anything because i anticipated it would not leave the parking lot). They tried their best to reassure me that they would never do anything to harm the car (no $h!t youre gonna tell me that, duh) i was already p!ssed about the attention to detail at that point after wasting my time. H.c.c. takes the keys back and is supposed to do what they shoulda the first time. Since I knew they weren't gonna flat bed it there the second time, I made my peace with it and let them know if they get low on fuel, ONLY to put E85 (flexfuel) in it which is usually the yellow handled nozzle at the pump, and told em gas stations they should find it. Fast forward again to 3-31-25 after much wasted effort on their part to find e85, which spiraled into its own problems between them and I about where to find it (they never did). I had to get my own gas can and go get e85 from one of the gas stations they insisted they checked at and drive the gas down there myself when I picked up the car as a result. Attention to detail at every turn other than the physical repair was non-existant....... When I spoke with the owner constructively about my concerns, especially around the transparency about transport (take vs. Drive) and explained the gravity of why I didn't want anyone to drive the car with the time and money I have in it for fear the temptation to beat on it, which would be hard to prove that it happened because of them (over a hundred miles driven at that). The owner, joe, got $h!tty with me and tried to make me feel bad about "the sacrifices he had to make" where i told him he wouldn't have had any of those problems had he actually checked the headlight the first time before calling me. bonus points had it been BEFORE he left the dealership... He completely missed the point. As a result of of his "professionalism" alone, i am now an active advocate against this place, despite the job his employees did. Note the photo, I STILL am getting faults for the headlight, so great job again Joe, you knocked it out of the park! My insurance is gonna hear about this one too.

sent my car here to be fixed. was quoted 15 days. after almost a month was called and told that a…read moretech was on vacation with my keys in his pocket with no return date. then an hour later was told a tech was sick with my keys in his pocket and they didn't know when he would return. then approx 2 hours later was called and told the keys were lost and they were ordering a replacement. after threatening to contact my insurance within 24 hours the keys were found parts were in and the car was done. I respect accidents happen. I do not respect being lied to about what is going on. own up to your mistakes from the beginning.

Well, I gave them a chance to make it right. But this place is a s******* paint. Didn't match…read morebumper coming loose. Had to clean off over spray. Finish on taping overall this place sucks don't waste your time here. Find another place. Don't call because of the shit review. I should have done the work myself. The only good thing was the office lady.. If you have geico refuse to take your car here, you will regret it. I've been doing body work for 30 years. I know what's wrong with my car.

From the owner: Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a…read moreLifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!