UPDATE: On February 19, 2026, almost 2 years after he began the work, we took Luis Zapata, owner of RCF, to Small Claims Court and WON! Judge ordered a full refund plus more. We submitted pictures of how he left our kitchen and bathrooms plus a 37 page forensic report listing the serious below industry standard work. We hired a Forensic Tile Specialist to come in to assess prior to filing suit to be fair to all parties involved. We knew work was bad however what was found truly reflected what we already knew-his "work" was a complete tear out and redo. His new positive reviews were an act of desperation as his court date neared. If this man has left you with incomplete, below standard work, don't be scared to stand up for yourself. We are thrilled justice was fairly served.
We hired Luis who owns River City Fabricators in April to replace our countertops in the kitchen and two bathrooms plus replace our kitchen and bathroom backsplash. He told us 3 days to complete. It took 9 and job was not completed. He showed up late everyday but day one. Always left mid day for at least two hours. He asked for a draw a few days in which was not in the contract. We are nice people so we gave him a check. The day after he "finished", we went out of the country. As soon as we returned, we reached out with quite a list of corrections and damage repair that needed to be done. We even brought in a very experienced contractor to get his feedback on the work. He said it was a tear out and redo, the work was way below industry standard. Backsplash looks like a drunk toddler installed it. Very visible seams in countertops with an island piece measured and cut wrong. Big chip in quartz made by his worker. Damaged our marble in primary bathroom. Smeared grout and sealant on walls. Damaged our cabinets and walls. We have given Luis 7 months to make this right. Originally, he agreed to correct his botched work and fix things that looked bad. 7 months have gone by and we get nothing but dates he doesn't show up and excuses. He is very rude to me in communication. Our money was wasted on this. No value to work. Asked me to make a list of what he needed to fix so we can sign it and move forward. Now he refuses because he knows he is in the wrong. He emailed me today saying it's just a few crooked tiles, that's it. He is not happy we are calling him out on his terrible work. We don't know how he is in business and beg anyone considering hiring him to RUN! read more