This location has to be one of the worst retail stores that I've been in. Supposedly, they are a…read morehub for Amazon returns. Don't bother. They cannot do simple fifth grade math here. I had to show them over and over how the receipt had the correct amount, but they rang it up wrong for a return. Manager did not seem to care when called to the customer service counter. Just phoning it in, and waiting until the clock tells him he can go home. No real service here.

Returned a pair of slacks and there was a balance left[$3.00] I was not aware of . I never…read morereceived a statement from Kohl's but they instead reported it to my credit! And grew it to $8.00 I never knew I owed !! Because of this it dropped my credit score over 100 pts . I will never put a foot in a Kohl's store again . Also will destroy any offer from Capital One ---they also were NO help in taking care of the problem . They just don't care !

The management on night shift at the rockford location is full of themselves and think they're…read morebetter than everyone and they fire people for no reason Good place to shop, not so much to work. At least on night side. Sad that they let management treat workers like garbage.

Heather R. In the pharmacy was so rude. Went to the counter three times and they couldn't figure…read moreout how to run a special order. That wasn't the problem. I got on the phone to call the company offering the special only for her to continue to talk to me after I said " I can't hear on the phone and speak to both of you, please wait". Finally had to get off the call because she (Heather), wouldn't stop talking . I'm hard of hearing and that was just annoying. No apology . Poor customer service!!

Lee & Birch is such a wonderful store! They are boutiquey without being horribly over-priced, and…read moreare always on trend. The denim selection is full of great brands that you know are quality and will hold up. Off the top of my head I know they carry (or have in the past) Hudson, Paige, and Spanx. The shoes are mostly Sorels, which always stand up incredibly well to our rough Michigan winters. Pro-tip: there is usually a Sorel trunk show or two every year, and special discounts offered for trunk shows and fashion shows! They have 4 locations: Grand Rapids, Rockford, Grand Haven, and Kalamazoo. Their website has inventory from all locations. Various events are held at each location as well. Kalamazoo is the newest, but it looked like they had a huge sidewalk sale this year. Grand Rapids hosts a great fashion show every [normal] year with other partnering local businesses and restaurants, drink tickets, a live DJ, and tons of great raffle prizes. I've also attended smaller versions of the fashion show at the Grand Haven and Rockford locations and they are so much fun! With the shut downs this year and social distancing in play they've adapted the sales and fashion shows to virtual events, which have still been surprisingly fun! They are interactive, have swag bags if you reach a certain $ order amount, and they still do giveaways by asking fun and simple questions. I think there have been 4 this year; the sale on the most recent one was insane!! At first glance the prices might seem high. That's partly due to the quality of the brands they carry. But they also run sales along with the fashion shows and occasionally throughout the year. Rewards can be earned on your account when you spend a certain amount, plus birthday discounts. And their accessories are actually very reasonably priced as well for the quality. I love this store! The Rockford location is my favorite (and closest). The shop is so cute, it's easy enough to shop around and see everything, and the stylists are all so helpful and friendly. Definitely check them out if you haven't already. Support Local!!

If you ever wanted to walk into a blogger's closet and go shopping.. this is your chance…read more Lee & Birch is the cutest store with the cutest clothing I have stepped into. I honestly feel like I could wear (and would want to wear) just about anything in the shop. They have everything from the super trendy styles to a more classic piece, all very tasteful. In addition to clothing, they offer accessories, bags, candles, shoes, and water bottles. Their price point varies so i feel there are options for everyone; some very affordable pieces to more high end. The girls that work here are super friendly and helpful, without being pushy. The store is clean and super cozy. They do not accept returns, just in-store credit or exchanges. They have a website, also! Can't say enough good things about this place!

Amazing store. I love all their products I go almost every month and they always have great sales!…read moreBig shout out to the employees who helped me in clearance

Great deals on great shoes and brands . Always come to sales early bc the more common sizes of the…read morebest shoes will sell out quick. The service is great. Feels like Nordstrom

I love the quality& selection offered here! Such beautiful clothing & priced so reasonably! I…read morealways leave with something flattering to wear and don't break the budget doing so

Every time I go there,I spend all my money from my clothing account and I get my additional 10%…read moreoff. They carry great quality name brands, and have an excellent name-brand purse selection! The prices are reasonable, especially during the first Friday of the month sale. I really love the fact that they carry ALL sizes!! I have always had great and helpful experiences with the employees. By far my favorite consignment store!

The people working in here seemed bothered and did not want to help me. I was surprised at the…read morerudeness I experienced. It made me leave and feel unwelcome. It definitely stuck out enough to have me write a review!

Nice stuff, but really expensive considering what they are selling. They have some beautiful…read moreclothes and a few cute decorative pieces, but the overly inflated prices are definitely not worth the exorbitant price tag. The selection, let alone the atmosphere, is not so exclusive as to justify such bloated price points. I have no clue as to why their prices are so high. I saw a cute dress that I thought about purchasing on my last trip to Paper Doll, but passed because it was not worth the price tag attached. Yes, it's nice, but clearly not that nice!

Love this clothing store! The clothes are very fashionable and comfortable. The staff gives you…read morehonest feedback on what looks good (and what is not flattering for your body type). I need that input! Prices are great and they always have new styles in. Unique Boutique and a fun experience.

From the owner: LA Miller Boutique offers fashionable clothing to make you feel confident and look fabulous.read more

Gild The Lily is the BEST spot to consign your clothes and buy clothes! They have great prices and…read moremake sure the qualities of their items are at the top. The staff are so incredibly helpful and hardworking and do their very best to make sure every customer is satisfied. Fantastic business, highly recommend!

Excellent curation of clothing! Clean, often NWTs. Large variety of styles, sizes and colors. You…read morecan see their high standards in what they accept. Knowledgeable and helpful staff.