Oh geez I posted a review for the wrong place! So here's an edit. I love these guys through and…read morethrough. Been going her for years for tires and they've never failed me. I love the promotions they have with their credit cards and I utilize it every chance I get. Great guys. Great Service.

Well no good thing lasts forever. This location has dropped the ball, big time. I've been here for…read moreway too long on an otherwise slow day. They had to be prodded into pulling my car into the open service bay. They don't seem to realize that nobody wants to spend one minute more than necessary in a dismal gray tire store that's broadcasting that moronic country music that makes you want to slash your wrists. The lyrics sound like they were written by a 5th grader and the intended audience is the 5th graders. Please get me out of this place with my wrists in tact.

My friend Cheri and I were heading down to Augusta when her BRAND NEW TIRE blow a huge hole. It was…read morein downtown ATL and thankfully we pulled into a safe place. We had to go to 2 places to get a new tire. New tire on we made it to Augusta. When we stopped we noticed the tire was almost flat again. Something with tire stem. She made it back home to return the blown tire from MACK SMITH TIRES, LLC. Steve Anderson has refused to honor the warranty leaving Cheri in a really bad spot! She spent $900 on new tires and other services. I cant believe that he wont make it right!!! Beware of this company! This was a very stressful and scary situation. Thank goodness we didn't fall under any harm.

Took our 2018 Dodge Grand Caravan in for a tuneup because it had a miss. Everyone was so helpful…read moreand nice and prices were lowest in town. They found out that there was an issue with the engine that needed to be addressed by the dealer and saved us a ton of money and headaches! I highly recommend Mack Smith Tires and will definitely take my vehicle there again. Thank you for excellent customer service!

I've had new tires put on there three times they did a great job very friendly place and they're…read morenot really expensive they even put a set of brakes on my car one time and did a great job glad to have people like this in our area that care about their customers you're always greeted when you go in and they do a reasonable good time of turning around your car Wayne

From the owner: We are family owned and operated. We treat your car as if it was our own. We don't just sell and…read morefix tires, we inform you so that you can make the an educated choice of what best works for you. You are the reason we are in bussiness, we share our knowlage and experience with you and we let you make the decision that best fits your needs. Did you know that there are many different ways to balance tires and it varies from one wheel to another? Are your tires balance properly? Come in for a free visual inspection.

I have been to them several times for air in my tire and they charged me 3.00, I paid with a debit…read morecard. Today my son took in a piece of metal that he needed some bolts loosened and taken out. They told him that their card reader would only let them charge 10.00. They lied because I paid them 3.00 with the same cart.

We come to this place with all our last minute tire needs and they are always great, fast and…read morefriendly!!!

Story time-- It's Saturday and my tire blows out in the middle of nowhere, TN, and Chattanooga was…read moreclosest my spare donut could get me. Most shops close early on a Saturday, or if they were open they don't have my tire in stock (bc I'm an idiot and thought low profile tires were cool when I got the car). So call NTB off of brainerd and Matt was the HERO of the day- this man drives ALL THE WAY to another shop just get my special tire size, comes back and mounts/balance my tire. And didn't even charge me for him fetching the tire!!! So now I can get back to my home in ATL and not miss work. Talk about exemplary customer service! Would give 6 stars if I could. Thanks again Matt!

DO NOT COME HERE. I took my 2026 Tacoma here and asked them to remove the TPMS sensors; they…read moredamaged two of them. No NTB location could fix the problem, so I had to go to Toyota to have two new sensors installed, costing me $600. I filed a claim directly with NTB, but they refused to pay for the damages, claiming they had only damaged one sensor--even though I had handed over a brand-new car in excellent condition. AVOID THIS HAPPENING TO YOU AND GO SOMEWHERE ELSE.

I had a fantastic experience at Discount Tire in Chattanooga! I'm a native Tennessean in from Los…read moreAngeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great deal. He even went the extra mile to call the Atlanta hub to make sure my wheels arrived before I had to hit the road. The wheels arrived exactly on time, and the tire pricing was actually better than the local wholesale clubs. Huge thanks to Ethan for the help and Corbin (the manager) for running such a tight ship. If you need tires or wheels, ask for Ethan!

The service at this Discount Tire store was impeccable. I was assisted by Corey and Hunter. They…read morewere polite and knowledgeable, and explained everything in a manner that I could understand. I had a tire with a slow leak repaired, tires rotated and new windshield wipers installed. The service was quick and the price was very good. As an older widow, it is important to me that I work with people I can trust, and this store, and Corey and Hunter were exactly that. Thank you so much for your kindness and assistance. I will be a customer for life!

On there website they claim "We provide the quality service you would expect from the dealership,…read morebut with a more personal and friendly atmosphere, at affordable prices." I will vouch for that statement. East Ridge fast lube performed a tune up, new serpentine belt and oil changes on my 2016 Ram truck for hundreds of dollars less that the dealer wanted to do the work. I dropped of my truck at 8 AM and it was done by 1:30 PM. They also did not have a 3% Surcharge when I used my credit card!

I like the oil they use but every time I go they try to upsale stuff I dont need.They use CarFax…read moreand my car has never been to a CarFax participating mechanic shop. So I looked it up and there are 180,000 mechanic shops that do not use CarFax. It gets old telling them "it's already been done"

Went in today to buy a device. No one is around. On the other side a worker was talking to what…read moreseemed to be a customer. But I notice she has a COSTCO badge on too. They notice us and keep the repairs to my house conversation going. My wife turns around and she's a young kid who helps us. We go to pay and the cashier is real pushy on the executive membership for 21 dollars more to save 10% on the purchase. We say no. Like 3 times. Finally get through the transaction and she says.....would of saved 9 dollars. I almost said....spend 21 to save 9.

Incomplete work, complete lack of customer service, and total disregard for the customer's time,…read moremoney, and time demands. Why make an appointment, pay, and then the technicians DO NOT perform the work? It's total FRAUD! Not the only time this has happened; just the absolute worst! Took my car in for tire rotation and had a scheduled appointment for 10:30 a.m. Watched them put it on the rack after the counter agent told me it would be approximately one hour. I expressly asked about timing and stressed that I had a hard deadline that day and was continually told "no more than an hour." I believed them and worked on my laptop and phone until 11:55a.m. Decided to walk to the counter and check status and was told "We are about to start work on it." WHAT?!?! I looked - car was still in the air on the rack - no work done?!? I explained I could not wait as I had surgical cases to see at the hospital and patients were waiting! (I am a surgeon) I asked for my key fob and wheel lock, and she promised to get them back from the tech. It took an additional 30 minutes before I had them back and even then, the "supervisor" tried telling me they were "playing catch-up." After observing them standing around talking, drinking Cokes, laughing, and generally doing NO WORK for over an hour, I asked for the General Manager's name, and told the self-identified "tire center supervisor of the day" that I had no time to debate or complain and simply asked him if he was my 1:00p.m. patient how would he feel. He just shrugged. Two others (strangers to me) were complaining of the exact same thing while I was there. I advise buying and servicing your tires elsewhere. Saving a little bit up front was nice, but the service to maintain them since then? HORRIFIC!

I have been going to Express Oil Brainerd Rd for 3 years now and those place never streets me wrong…read moreso far. The new team and new Assistant Manager,Blaine, are personable but efficient. If any errors, they are quick to fix! Timely fashion and make you feel comfortable. This is DEFINITELY a place to go to!

great guys! we loved the service we recieved and we love the location! we highly recoimmend and we…read morewould love to go there again