Robert Flippin and Ryan went above and beyond to get my daughter in a camper. We are grateful for…read moretheir time and effort. Highly recommend.

We signed the paperwork for our 2026 Forest River 360 MYR Impression RV on April 24, 2026, we made…read morearrangements to pick up the RV on the 26 th but after arriving at dealership and waiting to take the final walk through we were told there were issues with some of the lights so instead of spending our whole day there waiting on repairs we chose to RS pickup the next day. We made it very clear to the sales team that we were selling our home and would be living full-time in this RV. They knew this wasn't a weekend camper--it was going to be our home. We also purchased every warranty and service plan they offered for peace of mind, because the sales team did tell us "it's not if something goes wrong , it's when something goes wrong." Within two weeks, the front air conditioner stopped working; and the lights still continued to flicker. We called Fun Town service department multiple times and received no response. When we went to the dealership in person, we were directed to the service department but were told we couldn't speak with anyone without an appointment. We explained that we had already called and emailed several times without receiving a response. The representative even acknowledged that she had emailed the service department as well. Around the same time, we discovered that the fireplace also didn't work. Since we had no functioning front A/C, we were forced to purchase a portable air conditioner just to keep our RV livable. After another two weeks, we finally reached someone who gave us the contact information for a mobile service technician. The technician has been helpful and has worked hard to resolve the issues, but the problems have continued. Along with the AC issues, the inverter failed and went out causing us to lose all the food in our refrigerator and freezer, and the batteries also failed. The technician replaced the inverter and addressed the battery issue. The repair process has been frustrating because the dealership repeatedly sent the wrong parts. The technician initially received the incorrect A/C part, delaying the repair even longer. The A/C was finally repaired on July 10, 2026. Unfortunately, the fireplace still isn't fixed because the wrong replacement part was sent again. To make matters worse, we have to pay the mobile technician $200 every time he comes out. We can submit our invoices for reimbursement, but we only receive $125 back, leaving us to cover the remaining cost ourselves. Since purchasing this RV, we've had to spend hundreds of dollars out of pocket, including: $700 for a portable air conditioner. The cost of replacing all the food that spoiled when the inverter failed. Multiple out-of-pocket service call charges. Ongoing inconvenience from electrical issues, including lights that still flicker. A fireplace that still does not work. What has disappointed us the most is the complete lack of communication from the dealership. We never received a follow-up call after the sale, and despite all of these issues, no one from Fun Town has contacted us to check on our situation or help resolve our concerns. This is our first RV purchase, so we can't compare Fun Town to other dealerships. What we can say is that our experience has been extremely disappointing. When you're making such a significant purchase--especially one that will serve as your home--you expect quality customer service and support after the sale. Unfortunately, that has not been our experience, and based on what we've gone through, we would not purchase another RV from Fun Town and definitely would not purchase another Forest River.