A little bit late on posting my review using Family RV Inspection and Mobile Repair, but here goes…read more We camped at Lake Whitney November 7th and 8th and it was a great trip with great weather. Something seemed off though when setting up the camper Friday, lights dim, electrical seemed off. The next day, Saturday, started to inspect various areas of the camper, electrical panel, etc. to see if could find root cause of the electrical issue. Issue found, our battery was bad, like smoking bad, literally smoking. Disconnected and removed the battery for safety and then called Family RV. This was like at 4pm Saturday, and Jason answered the phone. I explained our situation and provided him details of the battery we needed replacing. He said he could definitely help us and would be there in a few hours. He was a man of his word. He purchased the new battery and installed it, with us up and running again, good as new. Jason and Family RV saved our camping trip and would use them again in a heartbeat! Jason was super awesome and cannot thank him enough for taking care of us. Thank you sooooo much Jason!!!!!

We were having electrical issues with our camper in the week before Christmas. Jason was quick to…read morerespond and came same day to troubleshoot the problem. He was able to source the part the following morning and had us up and running in no time. A great Christian and family man who cares about his customers. Couldn't say enough great things to recommend him for your RV repair needs.

We were ready to purchase a 2018 Thor Aria from Motorhome Specialists in Alvarado, TX. We called…read moreMobile Repair Specialists and arranged an appointment with Adam to complete a pre-purchase inspection on the motorhome. Adam completed the inspection. It was very thorough and detailed. Adam called us immediately after the inspection and talked us through the important findings. Less than an hour later we had a written report via acrobat. The findings helped me to have important details repaired before delivery at the dealer's cost. The Saturday after we took delivery, we could not produce hot water. Adam, on a Saturday, drove an hour from his home to come and resolve the issue. The dealer had forgotten to replace the hot water plug. Once Adam completed the service everything worked super. I highly recommend that you use Mobile Repair Specialists for a pre-inspection on any motorhome (new or used). I know that Adam stands by his work and goes above and beyond to guarantee customer satisfaction. Super Satisfied Customer

These Repair Guys Are Great. Adam and Dana arrived as requested and repaired our heater on our…read morecamper. Fair pricing and everything is explained upfront before any repairs are needed, I recommend this company for all your RV needs

We cannot say enough great things about Logan! He went above and beyond to help my grandmother…read moreduring an incredibly stressful situation after a fire, helping her find a place she can truly call her forever home. Logan was kind, patient, compassionate, and genuinely cared about making sure she was taken care of. To make an already wonderful experience even better, he even helped her out with some FREE new furniture for her new home! That kind of generosity and customer service is something you just don't see every day. Our family is incredibly grateful for everything Logan did for my grandmother. He helped turn a difficult situation into a fresh start for her, and that means more to us than we can express. We will absolutely be using them again in the future and would highly recommend Logan to anyone! Thank you for going above and beyond for our family!

We signed the paperwork for our 2026 Forest River 360 MYR Impression RV on April 24, 2026, we made…read morearrangements to pick up the RV on the 26 th but after arriving at dealership and waiting to take the final walk through we were told there were issues with some of the lights so instead of spending our whole day there waiting on repairs we chose to RS pickup the next day. We made it very clear to the sales team that we were selling our home and would be living full-time in this RV. They knew this wasn't a weekend camper--it was going to be our home. We also purchased every warranty and service plan they offered for peace of mind, because the sales team did tell us "it's not if something goes wrong , it's when something goes wrong." Within two weeks, the front air conditioner stopped working; and the lights still continued to flicker. We called Fun Town service department multiple times and received no response. When we went to the dealership in person, we were directed to the service department but were told we couldn't speak with anyone without an appointment. We explained that we had already called and emailed several times without receiving a response. The representative even acknowledged that she had emailed the service department as well. Around the same time, we discovered that the fireplace also didn't work. Since we had no functioning front A/C, we were forced to purchase a portable air conditioner just to keep our RV livable. After another two weeks, we finally reached someone who gave us the contact information for a mobile service technician. The technician has been helpful and has worked hard to resolve the issues, but the problems have continued. Along with the AC issues, the inverter failed and went out causing us to lose all the food in our refrigerator and freezer, and the batteries also failed. The technician replaced the inverter and addressed the battery issue. The repair process has been frustrating because the dealership repeatedly sent the wrong parts. The technician initially received the incorrect A/C part, delaying the repair even longer. The A/C was finally repaired on July 10, 2026. Unfortunately, the fireplace still isn't fixed because the wrong replacement part was sent again. To make matters worse, we have to pay the mobile technician $200 every time he comes out. We can submit our invoices for reimbursement, but we only receive $125 back, leaving us to cover the remaining cost ourselves. Since purchasing this RV, we've had to spend hundreds of dollars out of pocket, including: $700 for a portable air conditioner. The cost of replacing all the food that spoiled when the inverter failed. Multiple out-of-pocket service call charges. Ongoing inconvenience from electrical issues, including lights that still flicker. A fireplace that still does not work. What has disappointed us the most is the complete lack of communication from the dealership. We never received a follow-up call after the sale, and despite all of these issues, no one from Fun Town has contacted us to check on our situation or help resolve our concerns. This is our first RV purchase, so we can't compare Fun Town to other dealerships. What we can say is that our experience has been extremely disappointing. When you're making such a significant purchase--especially one that will serve as your home--you expect quality customer service and support after the sale. Unfortunately, that has not been our experience, and based on what we've gone through, we would not purchase another RV from Fun Town and definitely would not purchase another Forest River.