I came in today for a 30 min massage and once I arrived the host let me know they were booked for…read morethe next hour and asked if I can come back. I was in no pressure and ran some errands before. I came back an hour later and didn't realize they have a lot of parking in the back. So when returned I parked in the back and they have a back entrance. Once I was inside I checked in and the person in the front let me know I had to pay upfront. I changed my mind and wanted to do 45 min but the didn't have the time for it so I stayed with my 30 min session. The person in the front charged me and walked me to my room and I went to lay in the bed it was peaceful and quiet. Once my masseuse came in she saw me scratching my shoulders and said "oh, got it working on your shoulders". She went to work let me tell you! I felt I needed a bit more work on my legs but no complains my back, shoulders, arms and sides got the best massage ever. I only came here because it's close by and a friend recommended it. Typically I go to a place in Pasadena but found a new place I'll be coming to. I will also make sure to book an appointment before

My first time at In Step Massage and unfortunately it was not a good experience…read more The environment was extremely loud and not relaxing at all. I could hear people constantly coming in and out, employees talking loudly in the hallway, and even a man next to me moaning very loudly during their session. It made the whole experience uncomfortable and the opposite of what you expect when getting a massage. The massage itself also wasn't great. I repeatedly asked the therapist to use less pressure, but she continued pressing extremely hard despite my requests. At the end I left a $5 tip because I felt the service was mediocre. After I had already left and was sitting in my car, the front desk employee actually came outside and asked me for a bigger tip. That made the situation even more uncomfortable and felt very unprofessional. Overall the environment, the service, and the way the tip situation was handled left a bad impression. I won't be returning.

Update: I came back to this spa day to get a massage with my mom last week. From the ladies,…read moreKimberly & Natalie checking us in to the massage by Janet and Eileen were top best service we have received!! The front desk met all our requests and helped me or my mom anytime we needed anything with a beautiful smile on their face. My masseuse, Eileen was the BEST!! Very professional and gave me the most relaxing massage that put me to sleep! I've never felt so relaxed the way I have felt with her. I can't wait for our next appointment. The music in the spa was better and relaxing but one of the showers had thick full of hair which was very gross to shower in.

Wow, if you ever stay or gamble at the commerce casino do yourself a favor and check out the…read moremeridian day spa. Hubby and I checked in early before his company event and had a few hours to spare and decided to check out their day spa. It's $35 for up to 5 hours, separate men & women's area with jacuzzi, cold plunge, dry sauna, steam room, theatre room and quiet room. It's kept pretty clean, was very quiet when we went in on a Saturday afternoon which was nice! Can't wait to go back again tmrw before we head home!

Let's start off by. I know this review is a bit late, but I started my membership with Massage…read moreEnvy. Last year. I actually went in for a Facial just because we were going to a wedding en Mazatlán, Sinaloa, The First Esthetician was Delilah.very professional and kind she explained to me to everything to me since it was my first time getting a Facial. She said that she recommended me to get some other type of Facial within 7 days or something like that , which I still have time before the wedding, so I came across the next Esthetician Evelyn, which was also very professional, kind and respectful friendly person . We started talking about other things that I could do to take care of my skin I highly recommend both of them I had a very great experience I started getting massage with Anna very professional. She works with me on getting to the right pressure Point. She really knows what she's doing. I went in due to having stress. She worked my knots. That I had in my back really worked into them. Anna is the best very professional, kind, and respectful as well. She could work with the pressure point. After a while, it was very hard to book a massage with Anna due to high demand she was busy so I had asked her. It's very hard to get a massage with you to book. A an appointment she had recommended me to. Neira So I booked an appointment with Neira Great customer service. Very professional polite and friendly Also the best massage Therapist works with the pressure Point. She could adjust easily and she's a very friendly person. Makes time go by so quick. She really worked out my back and legs I highly recommend this spot. If you're looking to get a great massage. Don't hesitate. I'm booking an appointment with Anna or Neira and also, if you want to get a Facial done as well. Hit up Evelyn or Delilah.

I've have had entirely too many canceled appointments with various massage envy locations including…read morethis one. One on my birthday, my wife's birthday and on multiple anniversary's. Most recently, we were called on my birthday to say that a therapist could not make it in. No incentive provided to reschedule. Needless to say, it threw off my whole birthday, where I was scheduled to receive massages with my wife. I reached out to corporate to provide feedback but they never returned my phone call. I absolutely do not recommend this place.

Wonderful service! The spa room was clean and smelled of essential oils. I received an Endosphères…read moretreatment with lymphatic​ drainage massage and clay leg mask. Liz was friendly and knowledgeable on how to achieve the best results. I noticed my skin was tighter and showed less visible cellulite after one treatment. I'll definitely be back to try more of her services!

I went to Downey skin & body therapy for my MMO lymphatic massages, and Lizet was great she helped…read moreme so much I was so swollen and immediately after the first massage I was able to sleep the entire night. The massage was so relaxing she definitely knows what she's doing. I also had some embedded stitches,and I had gone to urgent care and the ER, they didn't want to remove them but Lizet was so helpful she got the job done and it was painless. So grateful that she was able to help me because I had some complications during my recovery and she was such a life saver, she helped me so much throughout my recovery. I really recommend her 10/10.

I've gotten a lot of massages in the past and the massage I got from Karen was one of the best…read moreever. She listened carefully ahead of the massage to ensure that it would be what I was looking for and hit all my pain points with the perfect amount of pressure. When I got there I was quite sore, by the end of the massage I felt both relaxed and significantly less sore. Based on my recommendation, my wife also got a massage from Karen and she absolutely LOVED it. Karen's studio is private, clean, and is conducive to a great experience. It's not as cheap as the strip mall massage spots, but it is very much worth it. Can't wait to schedule my next massage!

One of the best massages I've ever had! Karen communicated so well throughout the session and…read morereally focused on exactly where I needed attention. I was so impressed that I already booked my next appointment just a few weeks later. The space was also very clean and welcoming. I couldn't recommend Karen more!

The team was kind, informative and Georgina was amazing as my nurse/masseuse. It's a must to come…read moreback here for a lymphatic drainage massage. I fell asleep, I was so relaxed.

This day spa is so cute and has all the necessary things to improve your physique…read more Their very nice and friendly with great prices. Wow, my post-op massage was so relaxing, and I felt so much better after .

From valet , security , front desk hotel to the bar we had a great experience!! All staff were…read morefriendly !!

We bought a Groupon and got facials and massages. Both treatments were good. We got lucky and had…read morethe place to ourselves so enjoyed the facilities. The steam room, room to relax and snacks they provided were great. My only complaint is the pool. I was excited at first because it looked cute but soon there were teens in the pool and people acting like it was the community pool at a park. I honestly think people paid one day pass and then let 7 others in for the day. I think you might want to consider wrist bands. I know this isn't the spas fault but someone needs to be in charge of it.

Not sure what is going on at this place... we walked in for a couples massage. The place is boarded…read moreup with a locked door and a thick customer service window. The lady who hardly spoke English rushed us out. Do not plan on returning.

Paid for 30 mins massage and was told they are done in 15 mins and said they did a great job when I…read moredidn't feel relaxed at all.