I had knee replacement surgery here. My surgeon does all of his work here and it is easy to see…read morewhy. The staff are amazing, from pre-registration nurses, though surgery prep to post surgery care. All staff are patient centric and all seem to enjoy working here. Fortunately, for me, this small community hospital, is one of the top rated Orthopedics hospitals in the country. It was wonderful to have this surgery at a truly community hospital.

I was seen a few days ago at NCH for a surgical incision that started bleeding; Dr. Montgomery and…read morethe nurses/assistants were very helpful, and I felt heard, and properly treated. The receptionist/check in woman could be a little friendlier, that's why only four stars instead of five; as she seemed irritated that she had to put her phone down and check a patient in.

Great Reception and Medical folks. I feel well cared for! The encouragement of my Doctor has been…read morevital to my motivation.

Don't go there if you have a fracture. My elbow was shattered and the radiology table was fixed too…read morehigh to comfortably rest my arm. They confirmed the fracture, offered no pain medication or splint and sent me on my way. No doubt they charged a pretty penny for inadequate medical care.

easy and fast to get an appointment, friendly front office staff, excellent nurse practitioner, I…read morethink Karen is her name. Very happy and great experience with this facility. Jose

Incompetent front desk. Out of very common test. Already waiting 30 minutes with an appt.read more

They take off most of the negative reviews!!! Buyer be ware…read moreI was totally going through a horrific time in my life and she was not empathetic at all. She obviously didn't like me and did not feel compelled to offer any help.

She is a terrific doctor. the problem is the office is run like decapitated chickens. if you…read morewant to wait in the lobby for an hour plus ... if you want to be scheduled 7 or 8 months in advance of seeing your doctor for a check up, this is the place for you. i have had enough. its been like this since the beginning and i don't know why i put up with it this long.

Met dr Soto about 13 years ago but had really awful experience with her. Had bad cough and she was…read moresure I had lung cancer from moment I walked into here office. She had me do several different tests and even though they all came back negative she insisted I had lung cancer and each t3st was just a false negative. After seeking a real specialist and having surgery they found I had an infection in my lung and removed it. No lung cancer. I hope you can find a better diagnostician tha. This doctor. As you can imagine she had me scared to death for no reason. Wouldn't recommend her to my worst enemy. I

I went to the clinic for sleep and breathing problems. I was passed off to a Physicians Assistant…read moreand after several failed visits attempting to secure a workable CPap and resolve problems with shortness of breath I left. Important: I never saw Dr. Soto once for a personal evaluation or help. I quit the chaotic clinic (crowded patients sat lined up against the wall) and went to another Pulmonologist in Marin who disagreed with the former clinics evaluation and set me on the right track. I felt very offended that Soto didn't find me important or valuable enough (or wealthy enough, perhaps, due to type of insurance) to see me face to face. I would recommend going somewhere where you are acknowledged as a worthy human being deserving of respect with personal consultations and follows-throughs with a MD.

We were apprehensive about any skilled nursing facility when our care provider told us that my…read morehusband would be better off in rehab. He suggested one place for us to consider but it was not available. We were set with 24/7 care providers at home, but they couldn't do his IV medication infusion daily, nor could Sutter Home Care. I could be taught, but they wanted him to have intensive PT and he really needed a rehab facility for everything. Smith Ranch was the top one in my caregiver's book and their reviews said likewise. I talked to the senior management and, so far I haven't been told the same story from each. Each faculty is as good as it's oka ayvv

I spent a couple weeks at Smith ranch after I had major back surgery. I was scared at first as I…read morenever been in a home before but in no time at all I adopted thanks to the wonderful staff. From the nutritionist to the physical therapist and all the staff​ out of the floor. The CNAs the RNs etc. other than the fact that I wanted to go home I didn't want to leave and I actually miss some of you. I highly recommend this place for you or your family you couldn't get better care anywhere thank you so much

My mom, Doris has been at South Marin Health and Wellness in Greenbrae for nearly 5 years, and I'm…read moreincredibly grateful for the care she's received. During COVID, she became very ill and was placed on hospice. After caring for her at home for 9 months, we were advised to find a long-term care facility. I briefly placed her at another facility in San Rafael, but knew within hours it wasn't the right fit. Finding South Marin was a turning point. My mom was diagnosed with terminal cancer, kidney failure, and dementia. The care, compassion, and respect she's received here have been exceptional. A special thank you to Kelly, the social worker, who is knowledgeable, supportive, and truly cares. Carina, the activities director, is also wonderful and brings so much kindness to the residents. All the nurses, assistants, and staff have been wonderful. I never imagined putting my mom in a SNF, but I feel very lucky she's at South Marin. As a former long-term care volunteer ombudsman, I also want to add some perspective. I've seen reviews mentioning delays in care. The reality is that staffing shortages are a widespread issue across the industry due to policy and funding challenges. That said, the staff here consistently do their best under difficult circumstances. Based on both my personal experience and professional background, I can confidently say South Marin Health and Wellness is a top-notch facility. Thanks team, I appreciate all of you!

My Mother has (unfortunately) needed rehab stays several times in the last few years at multiple…read morefacilities. South Marin is by far the best. Their PT (what she tends to need most) is terrific - the PT therapists seem to experience little turnover as the same individuals have provided PT for my mom over several stays. Despite being very busy, the social workers are also very helpful. And Dr. Susan Nguyen (the hospitalist there) is wonderful - caring, smart, and on it. Rehab isn't fun, the facilities are all really busy and frustrations are inevitable. But we will keep requesting South Marin when my Mom needs it b/c it's the best around.

This clinic is filled with truly professional, caring people--the staff and front desk team is…read morewarm, welcoming and efficient. Adir Magidish, FNP, is exceptional! He's deeply knowledgeable, thoughtful, and genuinely committed to uncovering root causes--something that's rare to find in medicine. After nearly a decade of my health struggles, he identified underlying issues that no one else had! The impact has been truly life-changing. I couldn't recommend him more highly or enthusiastically.

I will say that MCHW has undergone a lot of positive changes in the last year that are making me…read morequite optimistic about the future, but my first several years with the practice were terrible. Doctors who would ask me for medical advice (I work in the field), cancel 8 months worth of appointments which they made me schedule to get a medication I've been on for 18 years, then told me I can't sue them bc of this or that, leadership that couldn't enact meaningful change, phone numbers that wouldn't work, telephone staff that would never pass the patient's message along to the provider, and at one point, a dismissive medical director who was probably a great administrator, but utterly lacking in bedside manner. No wonder the turnover was so high and the place was a mess. BUT, the one shining beacon in the medical department, the reason that I stayed, and I'm sure at least part of the reason the practice has made a massive turnaround to the positive, is PA Celina Fine. She is one of the best providers I've ever had, and I have had an army of them. Celina is kind, professional, clearly passionate about medicine as a practice and an art, and she always listens to the patient and makes them (or me, at least), feel heard, understood, cared for, and safe. And a lot of times, I feel that's as important and as positively influential on a patient's health and well being than a particular diagnosis. People want to be heard and taken seriously. It's as important to one's well being as anything else, imo. I never feel like she's trying to push me out the door, if she doesn't know something, she researches it. She comes in already having looked at your chart (that's how it should be, yet never is), she always follows through and follows up, she's invested, kind, and is great at connecting to the patients. She's also a patient teacher (when trainees have been with her in the room). Her bedside manner always puts a smile on my face, and I have severe medication resistant depression, so that's really saying something. She's the sort of provider you hope walks into your room, and I'm so happy she stayed on. Things started to improve after she started and I bet that's not a coincidence. Other positive things: Cassandra, who answers the phones, is an absolute delight. I always feel lucky when I get her on the phone. She gets things done, does what she says she will, is very professional, and simply has great, positive energy. Maya at the front desk (I think she's new) is also wonderful. Very personable, thorough, and kind. Something that has always been great, even when the medical side of things was a hot mess, was their behavioral health dept. Jamiyah is incredible. I absolutely love interacting with her. I bet if she worked in the medical dept, she would've fixed that place up years ago. I don't know what she gets paid, but that woman deserves a raise all day, every day. Emilia is a wonderful psychiatrist. You can tell she's so invested in your well being. She's kind, earnest, and very smart! My other doctors are often impressed with her knowledge of the newest pharmaceuticals as well as her extremely perceptive plans of action for her patient (me). I also simply enjoy talking to her. If I could talk to her every morning, I'd probably not need as many antidepressants! She's so encouraging and supportive, and if she were my guardian, I'd probably need a lot less therapy.... which brings me to Julie Morris, who is one of the best therapists I've ever had in my 15 years of therapy. She is simply awesome. She honestly makes life just a little more worthwhile. I'm very lucky to have found her. So, if anyone makes it this far: Celina Fine - 6 out of 5 stars Julie and Emilia - 6 out of 5 stars Cassandra, Jamiyah, Maya - 5.5 stars (though Jamiyah is prob 7/5 all on her own) General practice - now a solid 4 and climbing its way from a traumatic 0.5.