I came in here to get some Hanukkah candles tonight and they actually had them and they were on sale so I'd say 4 stars! I haven't gone to the pharmacy here but the store itself is pretty clean. There were a lot of people wearing masks so I feel safe. It was unusually hot in the store, though, so they need to check the thermostat! I had to takeoff my bubble jacket because it was so warm!! The parking is easy, btw! read more

Rite Aid - Hanukkah candles - Drugstores Near Me - San Clemente, California

OK so here's the scoop ! If you want to go get thrifty ice cream, those delicious flavors that I've known for over 50 years, then here is the only location I know of that's local. I found out that all my family members have been coming here without telling the others. This gets five stars because hey it's thrifty ice cream. And I was able to purchase an original ice cream thrifty scooper. read more

Rite Aid - Thrifty ice cream - Drugstores Near Me - San Clemente, California

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I come here often for ice cream. Cindi sells me the best scoops of ice cream and is quick to let me know what flavors are coming back. She is the most kind employee and always makes getting ice cream even better than it already is. Rite Aid if you're reading give her employee of the month and a big raise, she is the best! read more

Rite Aid - cotton candy ice cream - Drugstores Near Me - San Clemente, California

Waited 40 mins at the pharmacy just for them to tell me that they don't have the medicine. Won't be coming here again for medicine.

There's two reasons they only get one star . Reason 1 is they employe a cashier that is a complete and total moron. He's a slim fairly tall character that likes to talk really fast ... it actually slows down the process when he's the only casher working and 13 people in line.. I've seen this guy in action when there's a crowd . Reason 2. get this ... You are not allowed to bring the shopping carts out the store , .they have strapped pole's to the carts as apparently the neighborhood folk would walk them home and leave them in the gutter ...which makes total sense if you've seen the area . This can't be good for business as I personally don't go there unless I need one or two things . Another no BS review by J Bossco . read more

Came here to get some delicious thrifty ice cream and this has been my second time interacting with Shafi. He is attentive and does his best to accommodate customers. I came on a super busy day my last time and the line was pretty long and Shafi and one other person was working, super hectic and stressful I can imagine but Shafi was so patient and kind! Excellent customer service. read more

I feel they are overpriced, and the selection is lacking. Service was pretty much nonexistent, check out very slow. Sometimes you find what you need sometimes you don't, not very busy, yet I was still a long wait. Plenty of easy parking, will do if you're in the area and really need something. read more

Shaffi makes our experience every time. We frequent the local Rite Aids, and hands down, he's the most positive, friendly and personable employee we've come across. Always goes above and beyond on service. Brings a smile to our face every time! Thanks Shaffi! read more

Come ON... I bought hydrocortisone cream.. I get home and unpack bag & notice, it's already opened and used ‍ -classy. read more

Rite Aid - Already used out of the box. quality seal -gone. (ALWAYS GRAB FROM THE BACK ‍) - Drugstores Near Me - San Clemente, California

I'm writing in support of my Rite Aid! There sure are a lot of critical haters out there... what's new? The staff does a fine job of dealing with every kind of customer, which isn't easy. Each cashier has their own personality and style. Hey, Johnny B., we like fast talkin' Mike, that's the man you referred to as a character and a moron. We appreciate everyone who works there. Always ready to help and carry out whatever you need to your car. Chris, the manager, does a great job of running the store and seems to always be there while still maintaining a happy attitude. Lastly, Johhny B., you really ticked me off when you dissed my neighborhood! You painted it out to be ghetto like. I live five houses down from Rite Aid and you couldn't be more wrong. We appreciate each other and the beauty of where we live. So skedaddle to whatever Utopia you live in, we're good here. read more

I just stopped in this store about 10 minutes ago the the tall older gentleman who said his name was Mike , was so rude and disrespectful. I left the store and walked back in to get his name . Unbelievable. My daughter had an emergency and needed to use the restroom and he was quick to say "no" . As a paying customer and an emergency situation I was shocked with the tone in which he spoke to us . Considering there are several options to shop at in the area and a CVS across the street , we will never ship here again . If I was the GM I would fire him on the spot . There are so many people looking for a job that would provide excellent service . This man needs to go. I would not recommend this store . CVS is across the street . read more

I wanted to use the bathroom and the sign said "these restrooms are locked to improve your shopping experience". why would that improve my experience? i was here two hours before close, i asked the tall bald guy at the front for a key and he said "the restroom is closed" and didn't even make eye contact. when i asked him why he said "because they're closed" in a super angry tone. i explain that i had a newborn baby and it was an emergency and he said "they're closed". he was unbelievably rude like what the actual hell, you could have just told me that nicely instead of acting like an old fart. i called the store later and the manager was defending him and wouldn't give me his name. read more

Rude , manager worst customer service They really get annoyed when you ask him for help! Will never come back to the store again read more

Loyola was my cashier. She had a bad attitude about me returning an item I just purchased last night. When I said I want to return two items she said "oh you didn't tell me and I already processed it" well as someone who works in customer service you don't make the customer feel like it's their fault. I was still polite and decided to not give her more work. So I said "Nevermind".. When I left I said thank you and she didn't even acknowledge it. Bad bad experience. This is why I don't normally take my business to Ride Aid. read more

Staff always helpful when I'm looking for the location of a particular item. Most of the time they go out of their way to show you where it is. I've never had a problem getting through the checkout line quickly. read more

Pharmacist was more friendly and considerably more efficient than your average grumpy pharmacists. For that alone, here's 5 stars. This Rite Aid location is awesome because of how huge it is. Everything in San Clemente has been awesome so far, I'm not yet regretting moving here. Then again, I always check yelp before trudging into unknown territory. read more

Nothing urks me more when they say the bathrooms broken and turn you away. So both the mens and womens are broken at the same time? Where do the employees go? Of course theres a bathroom available they just dont want to share it with the customers and/or they dont want to risk the chance of actually having to do a little cleaning. How selfish, right? read more

They are incompetent and just unwilling to do their job. I chose this pharmacist cause I can walk to them, but service trumps convenience. I just can't put up with the way I watch them treat people. I was very polite and so were half a dozen other people waiting in line to get their medicine. E v e r y time I go there it's crazy making how much more difficult they make the process, than any other pharmacy. That's management! also, the Halloween candy we bought there was rancid an old. Bye! read more

Worst pharmacy in San Clemente by far, I called to fill my prescription that was sent in from my Psychologist on a Wednesday and by Monday they still haven't had it filled, or contacted me. And then when I mentioned I was going to try to transfer it to another location because of how poor the service was... so what do they do? They deleted my prescription out of the system. And now I have to call my doctor again. Not only did they take forever to fill your prescriptions they have attitude, these people are clearly uneducated And should not be working with controlled substances. read more

No customer service at all. I am so tired of these businesses trying to fatten their bottom line by not having sufficient staff. The pharmacy people don't seem to know what they are doing. The other employees are just rude. read more

I can see why this Rite Aid in San Clemente at 801 El Camino gets such horrible reviews. Wow, tried to refill some asthma medicine that I have gotten refilled at this location in the past, only to find out that they wanted me to contact a different pharmacy and see if I had any refills then to call them back and let them know if I have any? I've been getting this medicine for over 6 years now. This was the last straw for me I'll be switching pharmacies. Do yourself a favor and DON'T go t this Rite Aid if you don't have to. read more

Loyola rolled her eyes when I said have a nice day and asked her if I pronounced her name right... I looked at her told her she needs to work on her customer service... and walked away... can't believe the cashier just rolled her eyes at me after I was being kind to her... unbelievable read more

The pharmacy is so efficient!!! Went here today to fill a prescription for a patient at my work. The pharmacist told me that they weren't going to have the prescription ready until Monday since they had to order it (they didn't have the right mg at this store). I expressed my concern to them...saying the patient needed the medication by tomorrow. They said they'd work on getting it ASAP and get back to me. Two hours later, the pharmacist called me and told me she had the prescription ready, SWEET!! This store and pharmacy is amazing. It's clean inside, the employees are nice...and the pharmacy is just amazing. I'll be coming back here for my med needs....or my photo needs....or my toiletry needs....or my ice cream needs....or my, well you get the point. :) read more

Clean Icecream scoops Liquor Snacks Make-up Pharmacy Photo dept Gatorade Toiletries Family Planning Candy and etc. Open the latest in San Clemente. :) read more

Peter Nguyen, the Pharmacist, was the best, most efficient, and polite person! I had never been to Rite Aid and will return just because of his service. He had my prescription ready in 10 minutes. read more

I went to Rite-Aid in search for a USB cable, that was double-sided the same size, I was not able to receive the double-sided USB cable, because they did not have any, and were not supplying them, I and I alarmed at the entrance, because I had a backpack on, and was told to leave my backpack, at the front of the store, I refused to leave my backpack, and was able to walk to ale18 to see if there was any doubled-sided USB cables, while searching for the double-sided USB cable the manger approched me, and and assisted with the search for the USB cable, and said my best bet was to good to best buy, that where he goes. read more

I will never shop at this rite aid ever again. I had to pick up a few things and was having a bathroom emergency and spoke with the manager who said I could use the restroom even though they closed during covid. I was clearly having an emergency. The woman that had the key refused to open the door for me, even though the manager at the front had said it was ok. I guess she thought cleaning feces off the floor was safer than letting a customer use a restroom. It amazes me how simple minded people can forget how to be humane. read more

Let's talk about social distance right now. The shelves are cleaned out. Okie doke. I'm a regular customer, I did a beer run for the boyfriend and they have tape to keep you apart, but every aisle I went down, there was an employee with a cart, so I turned around. Went down another aisle, and the same lady was there. I'm just not trying to get your germs. I don't know what you're thinking, but I really don't like your store anyway. Just convenient. The more I tried to avoid others for due cause, the little bottle blond old lady was in my face. read more

I've been a customer at this Rite aid since 1977. Haven't filled a prescription at another pharmacy since 77. Decided few years ago to stay with them when CVS opened. Over 40 yrs as a customer .. Probably spent $50,000 on prescriptions. Sunday 29 Oct 2017 needed few things. Decided to drive my older Ford truck that I rarely drive. Did my business and my truck wouldn't start. Dead battery. Didn't want to miss WS game 5 So thought I'd leave it here and come back tomorrow and jump it or new battery. Went back next day after work at 4 and truck was gone. Went into store to see what's up. Assistant Mgr said we always give a car couple days before we tow. Said needed to text Manager. Came back apologizing Manager had it towed. Said he didn't know when it became affective but one day and you're gone. No warning your car will be towed.. Just tow it. On top of that no local tow company but one 20 miles away in Mission Viejo. Why wouldn't u use a local tow company? Easy!! KICKBACKS TO THE MANAGER FOR EASY NO QUESTION TOW... Cost me $310 for a $120 tow. I would guess Mgr put $100 In his pocket for referal. This is a scam that is not uncommon and unfortunately I think it is being used here. Will transfer all my RX"s to CVS and spend my next 20 yrs of prescriptions $30,000 or more there. Never will me or my family spend a nickel in this store I'm gonna have a heart felt talk with Mgr in next couple days. I'm really not happy.... read more

Just wanted to add, I have dealt with other pharmacies and by far Rite Aid in San Clemente is wonderful. Always a smile they know me by name ..I don't know whether that is good or bad lol.....Any way I wish I knew all their names Peter takes great care of me and the lady that works with him. They are a great staff that ALWAYS go the extra mile. So if you live anywhere in the area Rite Aid..is the place. read more

Worst run rite aid I've ever been in. Staff is nice, friendly, but place is always under staffed and this place always takes forever. Not uncommon for line to take 10-15 minutes with just one cashier. Don't know manages this place but I mean from a customer service standpoint it's absolutely horrible. read more

The staff is incredibly friendly and helpful. Huge selection of items to choose from. Would recommend this location.

Wish the workers would have taken a break in the line to serve those waiting for ice cream. The worker said "I will be right with you, there are only two of us here." She went back to her cash register and took many people who were not in line when we got there. We left without acknowledgement from the staff. Maybe additional staff is needed... read more

My mother and I went in to get ice cream. There were 2 registers open and both were busy, fine. But then a third worker comes to the front, Cindy is her name, looks at my mom and I and precedes to open a third register to help the people in line. After I start seeing people who came into store after us being checked out, I went and asked Cindy for help and she said I'd have to wait for the line to go down. That is bs. I had been waiting longer than those people had been in the store. It wasn't until I got in the line myself that I was finally given help, and not by Cindy. A sweet older black woman helped us. Won't be going back to that rite aide. read more

I brought my son in for his first shaving kit and some associated things. We spayed a sample of aftershave lotion on his hand and proceeded to get a lecture from an employee about how that smell bothers people with allergies and, oh it's flu season. I guess if you want to test the product with a fragrance, you have to buy it, take it outside to the parking lot, smell it, then exchange it, repeat the process. I don't think so. read more

Love the pharmacy and staff here. The Pharmacy Managers Oahu and Peter are so professional, resourceful efficient, and knowledgeable. They always go up and above and they are also super friendly and sweet. Kyle and the other Pharmacy staff are also great too. read more

Horrible experience. I went in for a phone charger for my car because my phone had died and found one on sale for $19.99. Perfect. Grab it and walk over to the thrifty because why not grab some ice cream while I'm here, right? Wrong. Stood there for 10 minutes before anyone acknowledged I was there and then another 10 minutes before they took our order. So I get my ice cream and have them ring up my phone charger so I can pay for that at the same time. Well it rings up at $24.99 There's a huge sign in front of my face that says, "If you item scans at a higher price than advertised then you will get that item free." Well, alright that worked out. Wrong again. I tell the guy it's on sale for $19.99. He walks over, rips off the sale sticker and the price tag, walks back, and acts like he never saw it. I point to his large blue sign and he says, "no no no, it didn't scan wrong. That's the price of the item, the sale tag shouldn't have been there it is expired." Well I'm pretty sure that's the whole point of the sign, to keep their employees accountable for not updating price tags. It's not like I came in early, they had all day to update the tag. And the tag had no expiration date on it so I'm not sure how that made sense. But he obviously wasn't going to honor the pledge and I don't like to argue with people when I know they're not going to admit they're wrong so I left. Needless to say this was the worst costumer service experience I've experienced at a rite aid. He basically told me I was lying while he argued with me about the sign. It's simple, it scanned wrong and was supposed to be on sale therefore I should have received my item for free. I really can't stand dishonest people so I don't think I'll be shopping at rite aid anytime soon. read more

Clean, well-stocked and nice employees. Tom is the best. He's considerate and patient with customers, as well as knowledgeable and kind.

This place rocks! Great customer service, especially at the pharmacy. They get right to it, unlike CVS across the street. I had all my prescriptions transferred here and will always go here. If you want prompt and courteous service, this is the place to go!! read more

Michelle is the best ice cream scooper everrrr! She is always friendly and does a great job :) keep it up!