I had to go to this CVS, my old one, bc they would not transfer all of my mother's prescriptions to…read moreher new one after we moved.. She is 93, has severe dementia and is wheelchair bound. Leaving her alone is a big concern. I go to this cvs to pick up 2 prescriptions for her. It is 30 minutes away. When I arrive at the drive through they filled 1 prescription correctly and another incorrectly. I was told it would be 20 minutes to fill the right one. I park in the lot, wait 20 minutes and go back only to find they filled that 2nd prescription incorrectly AGAIN. They told me it was going to be another 20 minutes to fill the right prescription. I explained the situation about my mother and told them I had to get back to her right away as she cannot be left alone any longer. Then some nasty pharmacy tech comes out and tells me that it will be another 20 minutes again. I explain again my mother's situation and she could not have cared less. She said I have to wait 20 minutes or not get her needs. I said I would not move my car until I got the prescription, that my mother had to have them today. She threatened to call the police. I told her that I was going to come after her by lodging a complain with CVS headquarters. She shrugged her shoulders and slammed the widow shut. I confess after she slammed the windows I did call her a beyotch. The cops came and even then they would not give me my mother's pills and banned me from the store. She lied to the cops and her boss and said I physically threatened her which I NEVER DID. I don't physically threaten people. When I got home my mother was on the floor, all curled up and crying because she forgot where I was. After I called CVS customer service they got the prescription transferred to the store near our new home..... this is not the first time there was a problem with this cvs. Patronize this store at your own peril. They are unprofessional, nasty, liars and do not deserve to be around decent people. The manager won't even ask for your side of the story. Beware of the tech in navy blue scrubs. She is short and doesn't have an ounce of empathy.

Unable to contact pharmacy on telephone. Pharmacy uses robotic call center…read more .......................

This review is of the Walgreens store pharmacy at 890 Wes5 Main Street in Lansdale PA…read more1. dispenses medication and says there is no record of it in their computer system. 2. do not know how to process Medicare advantage prescriptions correctly. for three months in a row it took over a week to get the same prescription filled because their staff did not know how to submit it correctly. 3. when I tried to transfer my prescriptions to CVS they denied the transfers saying there were no refills left on any of my prescripti9ns, but I was able to go back to there website and process refills the next day. I only wanted to prove there were indeed refills left on the prescriptions and as soon as they emailed me tha5 the prescriptions were ready I cancelled them. they inquired why I cancelled them, and they denied that they declined to transfer the prescriptions. I'm sorry, I believe CVS not Walgreens. the level of incompetence is egregious! I wouldn't trust them to even fill my dog's prescriptions. all of their customers should beware, these people are very incompetent and you could be their next victim!

Stephen was absolutely fantastic in helping me find items I needed. He was super pleasant and happy…read moreespecially because they store was so close to being closed. I appreciate him and his service!

I have been using this pharmacy since I moved to the area 10 years ago. The service in the last…read moretwo years has been bad,and seems to be getting worse. The management use to be very helpful. The pharmacy dept is beyond rude. They behave as customer are intruding. They have recently cut down their hours. I will be finding a new location. There is no need to be treated rudely by head pharmacists or any other staff.

Not sure why all the low ratings, I just had a great experience there. The staff at the front were…read morevery friendly and pointed me to the right direction for some odds and ends. We had a nice conversation about the Phillies and Philly sports in-general. The Pharmacists in the back made sure I got the right prescription and even called other locations when one, hard to find medicine, was out of stock. My other prescription was filled in a timely manner. All and all, I walked away satisfied and was even turned on to a new snack (recommendation from the gentleman in the front.

Great Pharmacy! I love supporting the mom and pops locations! They know who you are by name! Great…read moreservice!

Once again Ram saved the day. He got us the medication my daughter needed when there were…read moreroadblocks. I go out of my way to use this pharmacy because of the exceptional and caring service. I can't recommend this pharmacy enough.

The pharmacist was ignorant ! The girl filling my prescription announced to the whole pharmacy…read morewhat my medicine was ! The women that work here are miserable ! Now im fileing a complaint with HIPPA and the better business bureau !

waited 21 minutes in line pharmacy to pick up prescription from dr and not ready after being told…read moreit was!!!!!

I don't quite know what else one would expect when visiting a rite aid, cvs, or Walgreens. Although…read moreI prefer cvs for my basic needs, this rite aid is in a very convenient place and does an adequate job. Inside it is clean, bright, well organized and the staff is as friendly as I expect them to be in a pharmacy. There is not much else to say unfortunately, but as of now I have had no bad experiences. I feel indifferent about this rite aid, which is how it should be

Totally rude staff at this pharmacy. My cat requires an asthma treatment using a human inhaler, and…read moreI made several attempts to fill her pricey prescription using a GoodRX coupon which they insisted I couldn't because she was a pet. I showed them the FAQ page on GoodRX that specifically said they honor pet prescriptions. I asked if they would at least check to see if it worked, so they tried the coupon and arrogantly handed it back to me and said it didn't. When I tried to understand why, they acted totally disgusted and said "it just doesn't." When I asked why they were speaking to me so abruptly, the pharmacist stepped in and explained that I needed a specific number from the vet on the prescription. What she didn't tell me was that all she had to do was call my vet to get that number. It was almost like they were determined to prove me wrong and taking pleasure in it. After feeling defeated and tired of the fight, I went to the Rite Aid on Broad St and the pharmacist there went above and beyond to help me communicate with my vet and get the required information so that I could use my coupon.

Horrible customer service. My prescriptions are hit or miss if they have them in stock. Lady with…read morethick accent calls herself giving me a courtesy call of medication not being in stock and don't know when it will be in stocked. When asked what other pharmacy had medication in stock? I was told to call around and let them know. It is not their job to look at their other Walgreens. I guess she could not locate or see the other stores availability of medication nor attempted to find another option. That is suppose to be the customers job to do. Switched to CVS pharmacy instead. A bigger chain of pharmacies and had no problems doing the leg work and calling Walgreens to transfer everything over. Did not ask me to do it for them. Walgreens officially lost my business. Customer Service is not what they do. Sincerely, Irate customer.

My friends and his wife went in to gather their pictures for a very personal matter. When they went…read morein, they were accosted by an extremely unprofessional employee. The attitude this employee gave was what some people may call egregious behavior. Do not recommend!!!

I came late for the Covid test and they still let me take the test…read moreA bit distance from Philadelphia but always have close date Covid-19 test appointment for me

Ok... These guys are fantastic. I can not tell you how much money I have saved going to Lansdale…read moreRX. They know their business. The other pharmacies were ordering a prescription though Medicaid Part D costing hundreds of dollars each month. Lansdale RX knew to order the drug through Medicaid part B, with a $0 copay. Thanks Lansdale RX!

I've only had a handful of encounters with the pharmacist at this CVS, but every single time has…read morebeen a horrible one. This woman is mean, rude, and very impatient. I honestly think that CVS corporate should write her up or maybe send her to sensitivity classes. I completely agree with the other review and I won't be shopping here anymore. Honestly this woman shouldn't have a job anymore. Gross

I am deaf and use ASL to communicate. I needed to pick up 2 prescriptions at the CVS pharmacy. I…read morehad a note pre-typed on my phone with the necessary info. The employee assisting me (I later found out - THE MANAGER) spoke to me. When I showed her my note on my phone and gestured that I was deaf, she looked annoyed and made rude and dismissive facial expressions when I asked her to write down what she had to say to me. I gestured to my ear and then motioned for her to write. She finally relented but when I didn't understand why one prescription was not filled, I asked for her to explain more. She started talking/yelling at me even though I already told her I couldn't understand her. I asked her to write it down and she got annoyed and started talking to other employees in front of me. I felt ignored and dismissed. Another employee saw my distress and kindly stepped in. When I told the manager I'd deal with the second employee, the manager yelled at me and rudely gestured "get away" to me. To say I was shocked is an understatement. Very unprofessional. I WILL NOT BE BACK.