My family and I have been using Burrell Pharmacy at 2885 Leechburg Rd. Lower Burrell, PA 15068 for…read moretwo years. The pharmacist is qualified, knowledgeable, easy to reach and extremely reliable. She and her staff make sure to answer any question. They are quite careful to admit when they do not know the answer to a question and are prompt to research the answer, then get back to the customer quickly with an answer. The staff at this pharmacy is the most friendly, welcoming staff I've ever dealt with. They have a way of putting the customer at ease right away. Prices sometimes vary because this pharmacist makes every effort to obtain medications at the lowest possible cost to the benefit of the customer. When I first transferred my prescriptions to this pharmacy, the pharmacist took the time to make sure that I was paying the lowest price possible for my medications by comparing insurance co-pays with the out-of-pocket cost of medication and found that I would save money if I paid for some generics out-of-pocket rather than using insurance co-pays. The staff here puts unbelievable effort to provide the best customer service possible. I never cease to be amazed with their kindness, courtesy, compassion, and professionalism.

I've had issues with this pharmacy every month for the past four months, but today was the worst…read more My son's medication dose was supposed to increase, yet they gave us the same dose as last month. The bag was stapled shut, so we didn't discover the mistake until we got home -- the medication was still sealed and unopened. When I went back, they wouldn't call the doctor, and the pharmacist said there was no higher-up to speak with. Now I'm out $500 for the wrong prescription. It was also embarrassing having to discuss this in front of a long line of customers. They rarely answer their phone, and ever since my old pharmacy closed and I was transferred here, it's been nothing but problems. I know they're busy, but repeated mistakes and poor communication shouldn't be something patients have to deal with -- especially for expensive medication for a child.

This small store has excellent staff, great produce, and surprisingly varied choices of products…read more They also have a real butcher with excellent choices of meat and a good variety of seafood. Can't think of any negatives. Shop here and you won't be disappointed.

Wonderful conveniently located independent pharmacy offering individualized care and a nice…read moreselection over the counter and household items. Everyone is friendly and helpful. Open standard business hours Monday through Friday, and they have delivery!

I'm really disappointed with this pharmacy, and I will not have anymore prescriptions filled here…read more Jamie, the pharmacist, was extremely rude and condescending toward me. I did not realize they were closed on Saturdays, and I had a prescription there waiting to be picked up. I take responsibility for not knowing their hours, but the problem was I couldn't get it filled at another pharmacy because there was no way to cancel it out while the medicine shoppe was closed. I simply feel they should have a work around to cancel out prescriptions so they aren't preventing it from being filled elsewhere while they're closed. I communicated this as professionally and politely as I could, but Jamie felt the need to literally yell at me about my responsibility to know their hours. For the record, I agree, knowing their hours was my responsibility. Again, my concern is that they don't have any way to cancel prescriptions while they're closed so people can get it filled elsewhere. I'm really unsure why he felt the need to treat me that way, but I definitely recommend avoiding this pharmacy. It almost felt as if he was being judgmental and rude to me because of the medication I was filling, so I will never feel comfortable using them again. I have never felt this belittled by someone working with customers before.

I liked everything about Phil's Pharmacy especially the owner Phil he is SO kind & he always has a…read moregreat selection of cards & other things

We've been going to Phil's for 30+ years. You're going to get personal attention from a staff that…read moreactually cares about your health. This is a small old-fashioned drug store and they dispense good advice as well as filling prescriptions and supplying your personal bathroom cabinets with whatever you may be lacking.

This is the best pharmacy in Pittsburgh! Great staff and I always support local business over…read morechain stores. Great to walk into a place that knows your name!

Excellent staff here. We switched from a chain pharmacy and have been very happy that we did.read more

Best pharmacy in Pittsburgh. The owner and staff are amazing. Don't go anywhere else.read more

I just love this small independent owned business! They are very friendly and carry a little bit of…read moreeverything! They have a fax machine and a copier! The prices are very reasonable! I believe in keeping business in my neighborhood!

The only reason I go here is because my prescription plan is with them. Normally they are priced…read morehigher than your average grocery store. They do offer coupons on your receipt or on occasion you can get 20% provided you use it over a certain weekend. What frustrates me most is having to wait for medication because of my plan. I obtain new prescriptions and then I'm told that it is too soon to fill because there is supposedly more pills on my expired one. Yesterday I was told by my doctor that she would overwrite one I needed for personal reasons and again I see I can't fill it because they have the old refill in place which should have been eradicated. I do plan to have this matter addressed with my prescription plan on how they expect me to go on if I don't have enough medication and a new script is sitting there. Other than that they are are just your everyday pharmacy and like a convenience store expect to pay more for items you need in a hurry.

I guess it would be unfair to say that EVERYONE who works here is just not nice... But I think its…read morepretty accurate. I have encountered the occasional friendly face ( usually at check out.. But not always) but for the most part, its just a bland, semi-unpleasant experience. Sure they have everything you would expect of a drugstore but if you're looking for a place that actually does customer service, keep driving. There's a Walgreen's right next store.

My prescriptions were transferred to this location and upon my first visit, I was embracing myself…read morefor the worst. However, I was blown away with how organized everything. Despite probably 3x the volume this location must get, they were incredibly nice and helpful and I was able to get in and out fairly quickly!

For the most part this is a decent location for a CVS Pharmacy. Not much can be said about the…read morestore or pricing as it is basically the same throughout the chain. Some great customer service and the employees seem to genuinely do care about the customer in here. When I was at the register the clerk wanted me to know that I might be missing out on the toothpaste I was buying and the sale they had going on. However, I only needed the one. Only bad thing is the location and the cluster of the parking lot. Other than that, not so bad.