Caye's has always been a good place to buy healthy fish from knowledgeable and friendly people…read more This is our go to place in East County.

I've chatted with Caye when I first moved to Oregon. She's mentioned working with some fish stores…read morein my hometown and I thought that was awesome. I love her selection of fish, and her shop gives me the real deal fish keeper hobbyist vibes. She mentioned that when people donate fish they normally go to a nice reservoir and I couldn't be more thankful because we have donated some oversized comets due to lack of knowledge at another shop telling my old friend that they will stay small and be perfect for a 10 gallon tank. Definitely not the case. Caye took the fish, gave us store credit and also had other customers but made sure to try and balance everyone without struggle.

Best local fish store in Portland. I buy all my saltwater fish here. I trust Travis (the owner)…read morewith important information given to me.

I used to go to CB's when they were on 181st and Burnside. So I rode my Mobility Scooter up there…read moreand found they had moved. They moved to 181st division. So I just kept going on my Mobility Scooter until I got there. Just to find out if it is not ADA friendly at all. They have a big curb that goes up to the door and no other way to get around. So although I'd like to give them a five star and continue where we left off, but I have no accessibility to their store and therefore are unable to review.

What a great experience. Tewsley and Terry both had ample patience for someone as new as I am that…read morehas already made some mistakes. They listened to my experience and I feel properly equipped me to handle my current issue. I also feel like they will be a very valuable resource moving forward. If only my tank could cycle a little faster and bank account be a little more flush, I'd be back there tomorrow! The fish and corals all appeared happy and beautiful and well taken care of. It was very obvious how much these two care for the fish and the hobby as a whole and take their obligation to the customer base very seriously. All of which is much appreciated. I look forward to going back soon!

What an awesome place! They are so knowledgeable and helpful. I would highly recommend stopping…read moreby!

Friendly service, a variety of products, and the animals are in good condition which sadly is rare…read moreto see in other stores like this.

Our family loves this place! Tropical Hut is always a fun place for us to stop. The staff is super…read morefriendly and helpful, and you can tell they truly care about the animals. They're very knowledgeable about their fish, snakes and reptiles they have in the store, and they're always happy to answer questions or share interesting facts. It's clear they take great care of their animals, and it makes the whole experience even better. Highly recommended for reptile lovers or anyone curious about exotic pets! Now the Cons: The location doesn't have a parking lot. So finding parking during the busy time of the day can be difficult. When you walk in it does sort of smell, but then again it is a pet store so keep that in mind. They definitely utilize the space that they are in (small space) so if you're claustrophobic this might be a challenge for you or I don't recommend going in. Over all this is a great place.

I wish I had discovered Pets on Broadway years ago! I have a cat, and as we cat folks know, they…read moreare both fickle and fussy! Well, this store has helpful staff AND a fabulous return policy! I believe they will take back returns within 30 days. I bought a little toy for my cat with a Silvervine stick. The ads on Facebook will try to get to believe it is far more potent than catnip. Well, I took the felted heart with the stick off the cardboard to gave it to my kitty - she ignored it. No reaction at all. I put the toy & the cardboard in a bag and returned it the next day. Easiest returns ever. They have you as a customer in their computers, so it's quick and easy for the staff, too! I now referring all of my pet friends to this store.

Five years later, I still go to PetSmart and buy my cat and dog food. Pets on Broadway lost my…read morebusiness over a 6 or 7 dollar adjustment. I'm still mad and the avatar of the respondent from Pets on Broadway looks EXACTLY like the woman who refused to adjust the pricing on two bags of cat food. F you very much.

Go with a local store because they will ABSOLUTELY lead you in the right direction! Thank you…read moreJeremy for all your help! Came here to get some shrimp and plants for my Betta fish tank and wow was I amazed! Knowledgeable staff, friendly, and great prices! Their fish and plants are so healthy! The Betta fish were not housed in a cup like Petco where I got my Betta who was in his cup for 8 days looking very sick before I purchased him. Now he's doing great! Theirs are in their own individual tanks and extremely healthy looking! Fins look good, spread out and are very active! Simply put your name on their list, ring the bell and someone is there to help you within minutes! Will be coming back for all my aquarium needs! THANK YOU WET SPOT!

Great selection of aquariums, fish, plants, and cabinets…read more The manager there, wasnt exactly friendly. But there was one kid I remember, he was very sweet and loves aquariums that's why they get the 4 star instead of 3. He recognized me almost immediately after our first interaction and said hey, you're from Hawaii right? Awesome guy, lots of knowledge and most importantly, genuinely kind. You don't find genuine and kind now a days. I spend a good amount of money on Aquarium supplies from time to time, and while I don't normally go to the bigger stores because I rather support smaller business, these guys always have majority of what I need and it's hard not to shop there. I bought a 20 gallon visi Fluval tank and inquired on testing the tank for leaks because I wouldn't set up for a while. The manager just told me I had 14 days without hesitation, while I asked if we could just test it she made it sound like it would have been a hassle. So no problem, I pick up the tank and pray for the best since I know how to silicone my own tanks if anything goes wrong. While the tank did not leak, I didn't set up until almost 2 months later. Had it leaked, could have lead to a serious customer complaint especially after being told they are not liable once the tank leaves the store, they make you sign a paper saying you agree to that has well, I just wish she wasn't so brash about not wanting to fill the tank for testing and the 14 day warning.

I received excellent service from Westside Aquatic Service recently. They were very responsive,…read moreprovided an accurate quote and did a great job of following up after the initial visit. I was able to schedule a visit within a day of contacting them. As a new pond owner with Koi, I found Joe to be extremely knowledgeable and very helpful with suggestions and recommendations. With Westside Aquatics Service in my corner I feel very confident about optimally maintaining my pond and enabling the fish to thrive. I highly recommend this company.

From the owner: Westside Aquatic has been servicing the Portland metro area for 26 years with custom aquarium…read moreservices including maintenance, aquarium design and installation, fresh and salt water fish, stingrays, reef tanks, and much more.

Excellent work, knowledgeable, efficient, friendly and great rates!read more

Hidden gem in Portland. Small, independent shop. The owner was really welcoming. You can tell he…read moredoes this because he loves it. He gave us a bunch of tips for some issues we were having. Saved us money and time. He has our future business.

Gary has a lot of knowledge and experience. Excellent plant selection. Good place for savvy advice.read more

If only everyone was so helpful and friendly this world would be such a better place…read more.. I went in the other day to purchase a bag of dog food. As I was being rung up the woman at the register noticed that my account seemed "off". I told her I get that look often when I purchase from them and that several people have offered to look into it but nothing ever came of it. BUT not this time!!! Alec, the store manager, happened to overhear our conversation and told me he would take a look into it. I figured I might find out if the "problem" was fixed the next time I came in for food but I received an email less than 24 hours later letting me know that he was looking into the situation and had a message into the POS provider. Today (less than 48 hours later) I received another message from him telling me that everything had been fixed. Outstanding customer service!!!

Two of my Papillon dogs had the non-anesthesia dental cleaning done by Bianca. It took 1.5 hours…read morefor both. All were cleaned as shown in the attached Before & After photo. Their bad breath is gone, too! Thanks, Bianca!!