Well I unfortunately didn't have a great experience at all…read more Firstly to get the paper worker for the survey took close to a year. I repeatedly called and never ever got a call back. The times I did talk to someone was after holding for a while. Then I would get "Ok we'll send something over tomorrow" days turned to weeks and nothing. I'd call again and the same thing over and over. Over all horrible service

I'm not quite sure if some of the bad reviews are of the correct company... I've worked with this…read morecompany a number of times in the past, as well as some other surveying companies. I have personally found them to not only be reasonably priced, but extremely professional. This is a small business that seems to pride itself on customer satisfaction. Which is precisely why I continue to do business with them. Steve is always polite and helpful, the rest of the staff seems to be very knowledgeable and friendly. I flip houses in the area, and they always get my surveys done quickly and accurately. Many survey companies tend to cater to large developers, and don't seem to have time for "the little guys". That doesn't appear to be the case here. I highly recommend them to anyone looking for a residential survey, or just questions about their property. (I always have a lot of questions)

Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

I'm a current current resident, I don't typically write reviews, but this might be the only way to…read moreget any kind of response from this company. Communication with this leasing company is virtually nonexistent. They don't provide usable contact information--just a single phone number that leads to an automated message directing you to the resident portal, where they don't respond or resolve any inquiries submitted there. The phone line doesn't accept voicemails, and it simply disconnects. When I tried finding the "emergency phone line" listed in my lease, it didn't exist. Maintenance issues are similarly ignored. Residents are told to submit requests through the portal, but my requests went unanswered until I called repeatedly. Even then, the issues remain unresolved. The address wasn't registered as a residential location with any internet providers when I moved in, leaving me with no way to set up Wi-Fi and no updates from the company on what was going on. Upon move-in, the unit was unfinished, with missing trim, uninstalled wall hooks, missing lightbulbs, and an entryway stairway that remains incomplete. Sawdust and dirt from construction were also left behind. None of these issues have been addressed. I asked them to confirm in writing that the unfinished trim wouldn't result in move-out charges, but they've ignored me. Key aspects of the signed lease have also been blatantly violated. My unit includes a storage space, but I've not been assigned one or given a key. The stove was non-functional when I moved in--also a clear violation of the lease. Despite reporting this immediately, submitting multiple requests, and even threatening legal action citing renters' rights, the company has done nothing. I still don't have a working oven. There are additional unresolved issues, including: - I was promised a key fob for front door access, which I still haven't received. - I have no instructions on how to set up the call box for guest access. - I don't know where the residential mailboxes are, nor do I have a key to access it. As a result, I have no idea where my mail is being delivered. - Dumpster and recycling access is through a back door that locks behind you. I haven't been given a key to re-enter through that door. This company's lack of communication, accountability, and follow-through is astonishing. Every time I manage to reach someone, they either have no answers or pass the buck. Dealing with them feels like talking to a brick wall. At this point, I just want my questions and issues to be resolved. I wouldn't recommend this company to anyone.

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

Jane and her team are what you want when you are buying or selling a home. They make the whole…read moreprocess, which is usually really stressful, feel totally easy and calm. From the very first phone call, they treat you like you are their only client. Their communication is outstanding; they promptly respond to texts and calls, explaining complex paperwork in clear terms so you comprehend what you are signing. Working with them feels less like a transaction and more like getting help from a super-smart friend. Their service exemplifies what it means to be 5-star.

Christine and Susan were such a dynamic duo!…read more In spite of the timing of the listing of our home, we were able to sell in under a month, after going with the best of three bona fide offers, at 95% of our asking price. We loved their metrics and research of comps and knowledge of our market. They adapted immediately with all of the extra rules and precautions that came alone with Covid-19 issues (limited number of people in our home at one time, signed attestations of health and well being before being "qualified" for a showing, etc.). The use of Facebook to record our open house was excellent in any situation, but especially with a public health emergency) as it could be seen my anyone, any time, as many times as desired. Also, the 3-D tour was just as cool as it was helpful for interested buyers to see the entire property, 24/7, and even do measurements! Susan was superb in dealing with the appraiser. They both offered very helpful advice about managing the multiple offers and in negotiations. We were kept in touch with in real-time and the app the used was very helpful as well. They are both are very trustworthy, communicated clearly, responded immediately to all calls or texts and really held our hands when we needed support! Ethical, professional, highly recommended. Real estate rock-stars. Cheers, and thanks! Chris

Christine Thompson is a true professional. She surpassed our expectations and we could not…read morerecommend her more! She takes great pride in her work which results in a personable, trust-worthy, dedicated and hardworking realtor working on your side to find you your dream home. We saw homes in a wide price range and she was very helpful in pointing out pros and cons of each home. After we made an offer, she continued to help us with referrals for home renovation who have also been great to work with and reliable. She is a great communicator and easy to get in touch with day or night! We have worked with a couple realtors before Christine and can really say that she is the cream of the crop. Couldn't recommend her more!

Adam and Alexis are the most knowledgeable people in the industry. Buying your first home is a…read morescary experience, but they explained everything so simply and made me feel so comfortable and happy. They were always available when I needed something or had a question, and they always made me feel like I was very important to them. I highly recommend Front Street Real Estate if you're in the market to buy or sell a home!

Alexis and her team are the best! I highly recommend Alexis and her Agents if you're looking to…read morebuy or sell a home!

We just closed on the sale of our house here in Naperville with RE/MAX. Dan Firks was our listing…read moreagent and he was terrific. He did a great job of marketing our house, the online photos looked great and he was incredibly responsive. Unfortunately, the buyer's agent, Sophia Su, was very unprofessional and almost derailed the sale at several points. At one point, we almost terminated, which would have been really bad for the buyers who really wanted our house. I would definitely go to Dan again (and in fact recommend him heartily to all of my friends who need a Realtor) but encourage you to steer clear of Sophia. I'm all for Realtors who protect your interests as a buyer but when it comes to this type of unprofessional behavior, she reflects badly on the other RE/MAX agents in this office. (And in fact, I've written to RE/MAX corporate and told them so.)

Tried working with one of their agents, Mary Anne. Communication was nearly impossible. I had to…read morefollow up several times just to get basic answers to my questions. There is a palpable sense of arrogance in her approach. she seems more interested in her own image than in providing actual service to her clients. If you are looking for an agent who is transparent and communicative, I would suggest looking elsewhere

Stephanie helped us purchase our first investment property. We are so grateful for her knowledge,…read moreguidance, and promptness during this process. She was on top of everything and helped make the process so easy. Thank you so much!

From the owner: Jonathan and his team make up 6 full service real estate agents covering all of Chicagoland. We…read morepride ourselves on concerige level service and being a one stop shop for all your real estate needs. Whether you are a first time home buyer, luxury home seller or an investor looking to add to you portfolio we have you covered. Service towns including but not limited to Homer Glen, Lockport, Lemont, Orland Park, Orland Hills, Mokena, Tinley Park, New Lenox, Joliet, Palos Hills, Palos Park, Palos Heights, Plainfield, Frankfort, Manhattan, Romeoville, Bolingbrook, Naperville, Downers Grove, Woodridge, and Westmont.

After interviewing many architectural firms, Bill was the only architect that asked us what we…read morewanted in our home and listened. That immediately impressed us. We knew what we wanted, we just did not know how to incorporate it in the existing home. We were not looking for an architect to control the entire project. We have been doing the general contracting on our own and Studio 21 was the perfect firm for us. They drew out the plans and submitted for permits once that was all approved we took off flying with it. We did run into a unforeseen bump on the road with the crawl space foundation where and an existing addition was done in the 1940's, three cinder blocks deep. Gregg was able to amend the blueprints for us to get us back up and running. We now have a 100% full basement instead of 5% crawl space for the addition that was existing. We have yet to finish our total gut rehab/addition but we could not have envisioned working with any other architect firm other than Studio 21. As busy as they are, they took the time to answer our questions and go above and beyond anything we could have imagined possible in our home. Words cannot express their attention to detail, knowledge and creative minds. Bill and Gregg did an excellent job. We cannot wait to move in and finally enjoy the home. Studio 21 can tailor the project for your needs. They can go as much as doing everything for you to letting you fly on your own. If you are looking for an architectural firm definitely add them to the list of the potential candidates. We highly recommend them.

From the owner: A one-stop-shop process led by our expert architects, from design through construction. We don't…read moreoutsource design, ever! Our architects are involved at every step of your project. One team manages your project; a team that keeps your interests in mind and one that you can trust to deliver your dream home.