On May 11th,2018 Robert and his son scammed me for $90. I was asked to pay up front for 2 XL bike…read morerentals and to meet them at hughes landing in the woodlands at the world market. The bikes were the wrong size, mangled, and unrideable. They wouldn't give me my money back or make it right. I reported them to the BBB, police, and fbi but nobody cares. I wish you to hell. Inshallah. allah akbar. God is the greatest

Excellent, easy service when you want to rent bikes. Reasonable pricing and simple transactionread more

I very rarely give 5 stars…read more Geoff and Alec here deserve it. No question. Brought my bike in before their Feb special was over for a level 2 tune and shock service. When I showed up Geoff was super attentive and eager to help out. I asked what the chances were for a Sunday ride. He said man, we can try but it's honestly going to be Tuesday. Bummer as the weekend was beautiful and I wanted to ride. He was professional and remember in high school when folks would write "stay cool" in your yearbook? He remained cool. Fun to talk to and shoot the breeze with. So Saturday came upon us and I called to see if there was an update. Sadly Alec was swamped and was given the news that probably Tuesday. No worries, I destroyed my legs at the gym because surely there was no way they would call Saturday afternoon, right? Wrong. Called around 3 and said "Alec is a beast, your bike will be ready by 5". Drove my happy ass up there and grabbed my purple Norco and couldn't have been happier. Shot the breeze with them for a bit, Alec is also a cool dude who was great to visit with. The bike? Seriously looked brand new. Clean, indexed perfectly and rides like a damn dream. If you need a new bike, or repairs go see my peeps over there.

JEFF AND COLBY ARE AMAZING . The whole staff is absolutely sweet and amazing . Thank you guys so so…read moremuch for all the help . This was my first ebike and I've been back 3 times in one week . Please please consider this place if you want real advice from normal nice dudes .

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

I rented a hybrid bike for a 2 hour rental last Saturday. Actually I reserved it online a few days…read moreearlier which I would recommend for you to do. On the day of my rental the weather was very nice and demand was high. I might not have been able to get mine had I just walked up that day. Online rentals allow you paying half of the rental online and the other half when you pick it up or you can just pay the entire amount online. My 2 hour rental was $18 and when I arrived they were very busy with other customers but I didn't have to wait more than about 5 minutes for my bike to appear. They aired up the tires and gave me a helmet to wear. It was a nice black bike with 21 gears and a storage bag on the front handlebars. After adjusting the seat, I was ready to go. That day my group went 14 miles on the White Oak Bayou bike trail and the bike performed flawlessly. It never missed a gear change. My rental included a 30 minute grace period which I used in its entirety because of a late start and a drink break along the way. When I returned the bike they were very friendly and thanked me for the business. I couldn't have asked for more. They have other types of bikes to rent like cruisers that have much more comfortable seats, kid bikes, bicycles for two, etc. Check out the website. If you come down to Buffalo Bayou Park to bike and need a rental this is where you should come. While the Houston B Cycles are much cheaper (and may not be available to rent) there is a vast difference in quality between their 3 speed heavy bikes and what Bike Barn has to offer.

Horrible customer service we called ahead they told us to come in and then when we got there lied…read moreand said they did not have any bikes available

I cannot say enough wonderful things about House of Tandems and Ric and Marcia. We will gladly…read moredrive hundreds of miles to have Ric work on our tandem. He is truly the "Tandem Whisperer!" When we're there, they treat us like family, and give great advice and tips that could only come from folks with years and years of tandem experience. They are a small business and they travel frequently, so make sure to call ahead to make an appointment before you visit.

We called to ask a couple of questions and the person that answer was very rude. She was no help…read moreand made us feel stupid for asking certain questions. We were driving there as we were speaking to her and decided to go ahead and turn around and go back home.

Great service amazing attitudes very welcoming environment! Seems to be rare these days so it's…read morehighly appreciated. Knowledgeable people that aim to get you in the right position.

This is a nice bike repair store yeah, but I'm so mad they are closed on Mondays. Seriously. It has…read morebeen twice now I finally have the day off to walk my bike 2.5 miles to drop it off for some big repairs and the shop is closed. No one is going to expect you are closed on the best day of the week to get things done. As someone who had my car explode from the local Take5 oil change service. My bike is my only form of transportation. That sucks enough. I am busy every day of the week at work. I can't believe I keep doing this. Be closed on Sundays like a normal business or be open everyday. I now have to walk my broken bike back home, again.

Effective November 20, 2025…read more New address is 2727 Broadway Hours, telephone, zip code the same

The people here are awesome - great customer service! Bought my cruiser there several years ago &…read morethey really take care of their customers & provide amazing service

As an avid cyclist and triathlete, I love the Trek brand…read more Trek bought out all the Bike Barn stores that were my favorite go-to bike shop since my friend was 1 of the partners. After Bike Barn closed, I checked out this Trek location, where I found the staff to be friendly and helpful. Return: Absolutely

I have purchased 2 bikes from here for my kids plus have brought my salsa bike in for maintenance…read moreand every single time i have received nothing but 5 star sevices from everyone in the store.