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    7 years ago

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    6 years ago

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    Liberty Safe and Security Products

    Liberty Safe and Security Products

    2.0
    (20 reviews)
    1.1 mi
    $$$

    I recently bought a Liberty Fatboy Jr safe based on their reputation and favorable reviews. The…read moresafe is very well made and I'm sure it will keep it's contents protected for years. The dealer that sold the safe has been excellent and has worked with me to try to resolve a problem. The dial is chrome with chrome numbers and chrome index mark. There is not enough contrast for my eyes to reliably tell what number is under the index mark. It typically takes 10-15 attempts before I accept the fact that I'm not getting in it today or possibly anytime soon. It is holding my stuff hostage! I emailed Liberty to try to find a solution that wouldn't cost several hundred more dollars. That was about 10 days ago. So far, crickets! No response at all. I'm really disappointed that they've shown so little interest in their customers. UPDATE I called Liberty and told them about the problem I was having and they immediately issued a work order to have the lock replaced. I upgraded to the electronic lock and it has been so easy to use. I should have ordered the safe with it from the start. Problem solved and Liberty gave great customer support. They really should do something about returning emails though.

    No wonder Liberty Safe is rated 2 stars. It's actually 2 stars too many…read more This is the third time I'm contacting this worthless company. I ordered a safe, then I ordered accessories and finally ordered 5 locks. When I ordered the accessories, they had given me a discount code. I forgot to enter the discount code. This is where they SERIOUSLY screwed up. I asked them to discount my order or cancel the order. I would have reordered using the coupon code. I ask them for their help LONG before the items shipped. I GOT NO REPLY AT ALL. You see, I don't do business with a company who does not answer support concerns. I wrote back to them and told them I wanted a RMA number to return orders 146928 - 146894 and I want to cancel order 146862 (the actual safe). So now, I'm sitting here with two unopened boxes of merchandise that I STILL have not received a RMA number for and I have STILL not received a confirmation that the safe was cancelled. Now, I've realized I'm dealing with world class incompetents. How am I supposed to take possession of a $1229. safe from a pathetic company that doesn't answer customer concerns? What if something should happen to the safe? I couldn't possibly trust a ridiculously incompetent company to handle any concerns with a $1229. safe when they can't even handle answering a simply request like "can you discount my accessories or cancel my order so I can reorder with my discount code." You see, I don't make purchases that I don't want. I ordered the safe and the accessories because I wanted them. The reason why I'm cancelling the items is because their company has demonstrated total incompetents with something as simple as answering customer concerns. Each time I contacted them with a simple request, I GET NO ANSWER AT ALL. They do NOT deserve my business. My friend was going to order the same safe until I told him how their customer service was non-existant. A girl from their company named Cheyanne called my phone and left a message to see if I wanted to "discuss" my decisions. She said "I will be following up with an email" which was apparently a lie because, I've still not received any email. Let's face it, their company is SO ridiculously incompetent, they can't even follow up with an email when they finally do get around to answering a customer concern where they say, "I will be following up with an email." The funny thing is, the safe is half paid for already and the financial company is going to have to pay me back because of Liberty Safes incompetents. I'll be sure to explain this entire situation to the financial company. Maybe they'll drop them, so other people don't waste their time on them, like I have. ONCE AGAIN, I WANT AN RMA NUMBER FOR 146928 - 146894 and I want to cancel 146862

    Photos
    Liberty Safe and Security Products
    Liberty Safe and Security Products
    Liberty Safe and Security Products

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    Lena Layne

    Lena Layne

    3.8
    (13 reviews)
    6.4 mi
    $$

    My wife ordered a dress on two different occasions. The first dress had the left sleeve sewn on…read morebackwards. We contacted them and they did very well honoring the defective dress. She received the replacement and all good. She ordered another dress a couple of months later and there were so many issues. I'm not sure who they're getting dresses from, but it's painfully obvious there's no quality control/assurance workflow. It's really a shame that this business is run so haphazardly.

    Cute little boutique right of Main St. I first found this shop while googling some wholesale brands…read moreonline, and saw that this shop offers lots of cute dresses that have become quite popular recently. I'd actually give this place 5-stars for their selection of clothes (minus the consignment shop area...didn't care for it), the quality and price point of their items, and their website that offers free shipping. I'm docking two stars because their in-store customer service was terrible, imho. There was never a "Hi, hello, welcome to our store, thanks for shopping with us," or even a, "can I help you with anything? Is there something in particular you're looking for?" For a first time shopper, I really couldn't tell who was another shopper vs an employee, since the employees seemed to give me the cold shoulder, and did not care that I was there to shop. I almost left the store without purchasing anything, and would have just purchased online. #Protip to the owner if you see this: include "smile at customers" as basic training for your staff. For shoppers, purchase online unless you are near the store and want to buy something asap.

    Photos
    Meet Anna--the chambray dress that's equal parts classic and fun. Perfect with its tiered skirt & elastic sleeves.
    Meet Anna--the chambray dress that's equal parts classic and fun. Perfect with its tiered skirt & elastic sleeves.
    The Deja Cardigan is soft and oh-so-pretty! With its fitted silhouette and jewel-toned buttons, it's just perfect.
    The Deja Cardigan is soft and oh-so-pretty! With its fitted silhouette and jewel-toned buttons, it's just perfect.
    From paperclip chains to heart charms -- our jewelry wall has something for everyone. Shop Lena Layne in Spanish Fork!

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    From paperclip chains to heart charms -- our jewelry wall has something for everyone. Shop Lena Layne in Spanish Fork!

    Rise Apparel - womenscloth - Updated August 2026

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