Great location, but parking was a challenge. Lots of walkability. Beautiful lake views & park…read moreviews. Room is mid-century transitional style. Comfortable furniture but the king bed was a bit old. I could feel the springs while I slept, but we slept well. A bit of soundproofing between the rooms would help, as we heard our neighbors getting home at 11:30pm. NBD. They had fun. I'd come back & stay.

Staff was friendly and helpful. Best thing is the location, very walkable to downtown. The lake…read moreis a haul for older folks, down a ramp down a hillside and back up, but not the hotels doing. Very disappointed in the continental breakfast and restaurant hours. The only source of protein at breakfast were dry hard boiled eggs. For the money they could at least put of scrambled eggs and sausage out of some form. The restaurant is not open for breakfast or lunch. I would have gladly paid for a breakfast of my choice without leaving the hotel, but not an option. Not open Monday or Tuesday for dinner...... I think it would have been better for us to drive in and park and pay for parking when we wanted to access the lake or eat downtown.

This hotel was very clean and the staff friendly. The room was spacious for our the people. The tv…read moredidn't allow streaming and the wifi was unstable sometimes. The breakfast options were simple and good for a continental breakfast (biscuits and country gravy, eggs, pork sausage and turkey sausage, boiled eggs, yogurt, pancakes, cereal, oatmeal, and warm pastries. Coffee was very good. There is no store in the express hotel but there is a restaurant in the same property that you buy and get food and alcohol beverages. The front desk associates were kind and helpful. The swimming pool was open and available for use. Love the patio area to get some fresh air flowing through the room.

We were very happy with our stay here. The staff is very friendly. The hotel is clean and quiet…read more The pool area was clean. The pool is small, but big enough to splash around in. It's right across the street from the lake, so sunset views (when not cloudy) would be amazing. The breakfast was great (managed by Virginia) - we were very happy with the variety and quality of the food.

Everyone is friendly. Rooms are nice. Halls smell moldy they should probably fix that. 50…read morepercent of rooms have parking lot view. I guess you should pay more to see the lake. No room service menu which is odd. You call down to the restaurant and have to scream because they cannot hear you like "do you have a hamburger". I guess I don't know what to expect in St Joe?

My husband and I just celebrated our 39th Wedding anniversary here at the Inn at Harbor Shores. It…read morewas a wonderful experience. The room was beautiful, the bed was so comfy. We at at the Plank Restaurant on site the night we arrived. We enjoyed a delicious Lobster Roll and 3 Cheese Mac and cheese. The staff is so friendly and helpful There were so many amenities that were free that I didn't expect. They have bikes to ride, they have a shuttle service to town or wherever you want to go, they have free smore kits at the front desk for evening, I could go on. It is a beautiful place to stay and bring family. We will be back !

Pros: Friendly front desk, close to water and downtown. Good water pressure in shower. Reasonably…read moreclean. Cons: No closet or even a bar to hang clothes. No decor. Not even a mirror except in bathroom. Very generic tv and furnishings. Patches on wall, mismatched paint. Gaps around door. Noisy. Smells kind of funny. Appears they are still in the opening and remodeling phase, but don't think they are. Leaves a lot to be desired. Won't return even for the price.

Under new ownership after a long closure, and undergoing updating. The room was sparkling, air con…read morewas perfect, and the breakfast, tho modest, was good and kept well supplied. The pool and restaurant were closed for refurbishing. It's a short walk to the beach and the main street businesses, with restaurants and shops nearby. It was a good value compared to other hotels, but the price may go up with fully operating. Large ground level free parking lot. Recommended.

Clean, modern. Friendly staff. A few miles from Silver Beach but for the price it was worth the…read moredrive. We stayed on weeknights . Weekend rates are substantially more. Breakfast was about what you'd expect from a hotel, nothing fancy but it did the trick.

We had a enjoyable time at this hotel. We were traveling with our dog and needed to stay at a place…read morethat was friendly and accommodating. In addition, we wanted to use our credit card points so our selections for this weekend were slim but overall this checked all the boxes. What went well was that our room was quiet. There was 24/7 coffee/tea available in the lobby. the space to walk the dog was really nice as there were two locations on either side of the buildings. Additionally enjoyed the set up of the room and the amenities such as the body wash and the hand soap. There is some room for improvement at this location in regards to breakfast items. It was very continental and really didn't do the trick however we were able to enjoy bagels, toast, hard boiled egg and they did have a few varieties of fresh fruit. In particular, I wasn't really a fan of the pancake machine and the traditional waffle iron would be much more hardy and suitable. Overall, no major problems with our room however, the TV system is unique and sometimes it works, and sometimes it didn't often to look at Pluto versus even accessing the live channels as their entertainment system is kind of finicky. Additionally, the lotion dispenser in our room did not work, and I really wanted to try the lotion as I thought the fragrance for the body wash and hand Soap was very pleasant. Lastly, the workers at this hotel are just not very friendly. They're not rude. They're just not hospitable and that was evident from the front desk to the breakfast attendance to the maintenance person. They just were not very friendly or engaging at overall. If in this area again, I would stay at this hotel if the price point was right. overall it was a good value and close to St. Joseph while having the charm of Stevensville.

I stayed for two nights this week. My room was quiet, clean, and everything --- lights, AC, shower,…read moreetc. --- was in excellent shape. Most importantly, the service was fantastic. Every single staff member that I encountered was friendly and helpful. I stay in a lot of hotels (on business and for pleasure) and I would rate this particular hotel at or near the top of my list for customer experience. I definitely recommend!

Love all the parking. 15 minutes to downtown St. Joe and right down the street from other…read morerestaurants and stores. Room and lobby felt clean and updated. It was pretty quiet despite being next to the highway. Friendly staff.

Spend the extra $50 and go to the inn Harbour Shores I…read morewalked in my room and walked right out The remodel is the most sloppy job I've ever seen Outlet covers were broken bathroom door damaged on the main door. Lock was broken. There's dirt on the floor. The towels are dirty. It is disgusting. It looks like the owners of the hotel, remodeled it themselves Absolutely disgusting especially for being right in Saint Joesph

LIPSTICK ON A PIG…read more So, for those that have stayed at Silver Beach Hotel in the past, this review shouldn't come as a shock. However, its been several years that we had stayed there, through multiple renovations and we figured, "hey, what the heck, lets give it a try again, because it couldn't be worse then what it was in the past". Well - sure enough we were wrong. We booked the "Presidential Suite" since we were celebrating a milestone anniversary, and since it was still considered "off season", the prices weren't too terribly bad. When we got in the room, we saw hair in the corners of the shower, the shower glass door wasn't wiped down from the last time it was used, there was hair on the bathroom floor behind the toilet and in the sink. Running our hand over a side table in the room, you could see the streak of us displaying multiple layers of dust that was on the table. The floors weren't swept or mopped (at least this room had updated laminate flooring instead of that terrible carpet), and overall the room was just REALLY dirty. The pool is still "under renovation" (which is probably for the best with - don't advise anyone to go in that water if that would be of the same condition as the rest of the hotel), and their hotel bar is still closed. When we alerted the front desk about this condition of the room, they didn't seem to shocked due to their lackluster attempt at an apology. No offer for rectification or anything like that. I could go on and on, but im sure the point has come across. The kicker was, when we were ready to relax, we turned on the TV, to which we found there was no TV service or internet available. I called the front desk, and the guy said "we'll i'll need to come in the room to see what is going on". To which i turned down since we were trying to relax and go to sleep. End of the day, this hotel continues to be a major miss with location, service and amenities. It would be an absolute gold mine if someone would actually just take care of it, and put decent effort into it. If you just need a bed in a beach town for a night to relax, then yes, this is your place. HOWEVER if you actually want a "nice" hotel (which i'll use the term loosely since SBH doesn't even come close to "nice"), continue to look at Boulevard Inn or Harbor Shores Inn.

Booked a room Monday to Friday. I checked in first room air wasn't working. Was sent to second room…read morerefrigerator didn't work. Current room I have somebody smoking like a chimney below behind me or whatever the elevators are out and there's no phone service. I had to use my cell to call to find out if the elevators are out and there was no phone service. I came to town for a week of relaxation not knowing if that wasn't going to happen..

we have stayed multiple times and have loved it. this february 6-8 stay??? completely awful. Room…read moreis wonderful and clean. staff is so nice. here is the issue. this is not a pet friendly hotel right?! why are there 2 dogs here? i understand you claim they are service dogs but there are pet friendly hotels for that. instead the asshole customer brings them here and they have literally barked and whined all night long. not to mention the banging on the walls and the door slammimg these dumb ass customers are doing. ive went straight to their room and asked them to quiet the dog and please stop slammimg the door. Its been a true nightmare. We have stayed here 3X before and loved it. Will I come back and 5th time? Not sure

Our room was nice and we were able to get a good night sleep but when we went to the pool before…read morethere was some trash and dirty towels. It just didn't have that clean welcoming. The water was cold in the pool area. Also the only shampoo and conditioner in the bathroom, all had argon oil in it. So since we are all allergic to argon oil, we had to go to Walmart to get regular shampoo and conditioner so that way we didn't break out cause they didn't offer any type of back up. The breakfast area does not open until seven so that was a little inconvenient since we had to be at the competition at 7 AM.

Best Western in Benton harbor, not St Joe. This hotel claims to be Benton harbor St Joe, it is not…read more. It is in Benton Harbor right by two of the biggest crack motels around. The rooms are clean. It claims to be a three-starl hotel it isn't. If you stay here and you pay $100 deposit and decide that you would like to stay one more night in your room,and it has already been rented to somebody else and they asked you to take another room, you will be expected to pay another $100. While you're hundred dollar deposit will not be returnedvfor at least 5 days. Do not come to this motel there are so many good ones. There's the courtyard Marriott, Quality inn is nice. Everywhere else is better than here. They're making rules that don't make sense have a nice day and good luck to you do not stay at Best Western..