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    Ris Piano - Christopher Ris

    5.0 (10 reviews)

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    4 years ago

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    13 years ago

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    8 years ago

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    11 years ago

    Speedy, friendly, expert piano tuning. Christopher is a font of knowledge about all this piano. Top marks.

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    16 years ago

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    Ask the Community - Ris Piano - Christopher Ris

    Review Highlights - Ris Piano - Christopher Ris

    I have a 2000 Young Chang Baby Grand Piano and Christopher brought great balance to the sound on my little grand.

    Mentioned in 4 reviews

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    The J-B Piano

    The J-B Piano

    3.9
    (20 reviews)

    J-B Piano went above and beyond! They coordinated pickup of my grand piano from El Dorado Hills to…read moretheir store. Then kept in touch with me until they re-hiked it to just the right new owner. Very pleased with everything they did for me. Special shout out to Glenn who was very patient with me throughout the entire process. Definitely earned 5 stars!

    We wanted a piano that would look great, fit in our space, and most importantly, sound great. After…read moremeeting Glenn and Cameron at their shop, I learned a great deal about pianos that I would not have known otherwise. It seems like they have been in business for a long time and are quite knowledgeable about their craft and trade. After they assessed our needs we ended up with a 1935 Baldwin M baby grand piano in great condition. We couldn't be happier with our purchase. The price was great and Glenn even threw in a free tuning to go along with it. I was lucky enough to get a tour of the back of the shop where I saw skilled craftsmen, with specialized tools, working on various pianos in different stages of restoration and stringing. The mover they used to bring the piano into our house was professional. Those guys had no problem getting it through our tricky stairs and doorway. You never know who you might meet in their shop, as top level musicians would drop by to play classical music on their Steinways and Mason & Hamlins. I saw some amazing impromptu performances just by being in the right place at the right time! Thanks again guys, we love our piano!

    Jacobson Transfer Piano Movers

    Jacobson Transfer Piano Movers

    4.9
    (62 reviews)

    Very careful and professional. They took great care with my piano. Would hire them again!read more

    I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

    Music Exchange

    Music Exchange

    4.8
    (348 reviews)
    $$$

    We purchased our very first piano from here at the beginning of the pandemic. We figured that…read moresince we'd be staying home more often, why not purchase a real piano!? We made an appointment to come in and Ulysses helped us out. He was friendly, knowledgeable, and helped us through the process. He didn't rush us or pressure us to buy a piano, and he was patient in answering all our questions. We went home that same day to think about which piano we wanted to get and returned a week later to purchase a Yamaha upright piano. Overall, it was a great experience and we now have a beautiful piano!

    Update: Gary responded to this review... and then deleted his response a day later…read more After reading it, I actually understand and respect the appointment-only business model. If customers want a private showroom experience, that's completely reasonable. Plenty of luxury businesses operate that way. The problem was never the appointment policy. The problem was how a potential customer was treated. I live next door and have been curious about this store for a long time. I finally saw you at the business and thought I'd ask about purchasing a piano. Instead of a simple, "We're appointment-only, but here's my card--I'd be happy to schedule you," I was dismissed while you waited for your DoorDash order. As someone who works in marketing and customer experience, this felt like a textbook example of turning a warm lead into a lost customer. Your original response then spent paragraphs explaining why I shouldn't have expected service, but not one sentence expressing regret that a genuinely interested buyer walked away with a bad experience. That said, I'm adjusting this to a 2-star rating because I did see some effort to acknowledge my post, even if it ultimately fell short. Businesses don't earn loyal customers by proving they're technically correct. They earn them by making people feel welcome. A 30-second conversation could have turned me into a customer. Instead, it turned me into someone who will be buying a piano elsewhere. If you already have an appointment, I'm sure the experience may be perfectly fine. But if you're hoping to stop in, ask a question, or get a feel for the place before committing, don't expect much hospitality. That's ultimately why I'm leaving this review--not because the business is appointment-only, but because customer service begins long before the appointment ever does.

    Ris Piano - Christopher Ris - pianoservices - Updated July 2026

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