Before I start my review, I must provide a back story. We are an active duty military family, with…read morea custom built home in Anacortes, WA. We currently live overseas. I have had an issue of water leak at one of my doors that has been an issue ever since the house was built due to improper installation. Back in 2015 (when the house was complete) the first rainy season came, and a ton of water came into the house. Unfortunately I was not living in the home at the time, it was rented. We had already moved out of state. I knew of the issue- and visited it every single year, off and on. I did have a couple contractors look at the problem and quoted literally thousands of dollars and explained the issue to be a long drawn complicated one. Being military, with a crazy schedule, and then due to the $$$ we never finalized repair. Intimidated by committing to a contractor due to money and then not having the time to do research just made this an ongoing issue. Every rainy season, water would come in, creating some significant damage. Finally, round 5 here we go...I randomly decided to pursue this again, with absolutely no hope that anything would materialize. Within 7 days of contacting James at ACME, issue is 100000% resolved. Cost? 1/8th of what others were quoting, the issue? Not complicated he made it seem simple. He responded to my inquiry SO quickly, so efficiently. He made the time to go out to the home immediately for an inspection and when I asked him when he planned on going out, he said he already completed majority of the work and just needed to go in for some final touches. It's beyond quality of work or work ethic, it's beyond an honest contractor who quoted a price that I could not refuse and with a keen eye inspected other issues that needed to be addressed, it's beyond all that. It's about finding someone that respects your time. I am only in the US for a few more days, and I expressed to him that before I left we could even get to the point of him making an appt. with my tenants and going out to the home, I would be so happy. (Most contractors in the area would either cancel their appt, or provide too long of a lead time- weeks). He completed the job before I thought possible, beyond expectations, for that I am SO grateful. Being active duty- it's always important to find someone that is trust worthy, reliable, self-motivated, and values your time. I will certainly be a return customer. PLEASE do not look anywhere else, if you happen to come across this business contact him, you will not be disappointed. Last note- he honors the military and gives an excellent discount! THANK YOU JAMES.

This company custom built a house for us 4 yrs ago. We had two houses built n Fl., where we lived…read morebefore moving to this wonderful island, and it was always a pleasure. If you don't live close enough to check in on your project daily, do not use them! Scott Hampton, the "project manager" did not check on the people doing the labor. Luckily my friend was able to check for us and keep us abreast of all the major screw ups daily. Unfortunately, my friend had no way to know that they installed 2 floors of the wrong wood! At one point, Scott had us come from Fl. to Whidbey for a meeting with all of the sub contractors, but never told them about it! We sold our home in Fl. and moved everything, including three vehicles and three cats here based on the final closing date he gave us. When we arrived, we were told that the house wasn't ready, leaving us homeless with three cats for 2 weeks. We had to pay for a hotel, and to store our cars and furniture for two weeks costing a small fortune No apologies, nothing. Every day when I look at my gouged out wood floor in my kitchen, caused by them, it reminds me of how horrible it was to be treated like crap by Scott Hampton and this company.

Waldron construction is a local construction company that prides themselves in offering new homes…read moreon Whidbey island. I have worked with Steve Waldron and his team and my buyers are raving fans of his homes! Thanks for priding your business in offering quality homes and amazing service for my clients! I will continue to recommend my clients to your business!

If you're looking for an honest contractor this is your guy John is the most honest hard-working…read moreguy everything he does is top quality and it's done right the first time

John and his coworker did an amazing job. Our home was a new build and the builder wouldn't make…read morestairs during the building process. John was able to perfectly match the wood so that no one could ever tell the stairs were made after the fact. Impeccable attention to detail. He was also able to adapt to a late request to salvage the removed section of patio to convert into a gate for child proofing. I have already recommended him to others in our development and will continue to do so.

Dave gave me a free estimate of everything in my house that needed to be fixed. He was incredibly…read morehonest and knew what he was talking about and gave me a very good quote. He also went the extra mile to see where the source was instead of "bandaiding" a problem. He fixed some small things as he did his look around like taking out a furnace filter that shouldn't have been there in the first place. Due to landlord issues I wasn't able to have him do the job but I will in a heartbeat given the chance again.

So it's pretty easy to review a business and give it 5 stars when everything goes right. But what…read morehappens when something goes wrong? It's all about how the business handles it. So we had a smallish remodel project in our garage that involved adding a partition wall, finishing out drywall and painting. The construction part of it was fine in general. When we got to the drywall part, and it was "finished" we had a fairly serious flaw / defect that made the entire project unsatisfactory. Talking with Justin at Puget Services, we was very responsive and just about as upset as we were over the problem. Together, we were able to come up with a solution that did not cost them a whole lot of money to re-do, and fully met our needs and expectations. In the end, the project came out stunning. And just a word about the team. The people that work for this company are the nicest, most professional "handy-men" that I have ever dealt with. So it is great when a company does everything right every time, but when you have an issue, and they can fix it and keep everyone happy, AND get a great review and a repeat customer, that is something great.

We hired Puget Services to repair the outside of our newly purchased house in Hawthorne Hills. We…read morehas some holes in the siding and just about every edge of our facia was rotten. In addition, we wanted to install perforated plank soffit under our eaves. Puget Services did a fantastic job. The people were very professional and clean. It was not an easy job and it looks lovely now! Our house looks so finished and clean! We will hire them again.

We had Irwin install new gutters and gutter guards over one and a half years ago. Two of the…read moregutters were installed improperly. The angle was incorrect causing the water to run away from the downspouts. Called them many, many times regarding the problem and they always said they are very busy but would get to it. I left several messages as well but nothing happened. They were fully paid immediately so they obviously didn't care. I will never recommend this company. This correction may have taken them an hour to do and we would have been happy. I've since hired someone else to correct the angle of the gutters.

I'm giving 5 stars for one reason , Shane , the installer and his crew …read more He had a rather tough job , lots of custom corners and some stripping to do. He and his crew member did an excellent considering he had not seen the job prior to getting here. Part of the initial conversation was that the job had to be done in one day due to location and time issues. They managed to get it done and done very well. Unfortunately I can't say the same for the management. At first it didn't look like it might get completed in a day so I called the office , he couldn't have cared less. It's a good thing they have great employees. Thanks Shane.

Jared and his workers Ernest and Austin did a very good job repairing our stucco and repointing our…read morechimney on our heritage home, the texture of the stucco was near perfect, we have had other stucco masons in the past do similar repairs and we were not so happy about them, Its quite a skill to get a perfect match, they also did a great job repairing our old chimney, the price was fairly competitive but I am glad I chose them because there where no delays or mess left. Very happy with the service and the value was great

Thank you Jared for a professional repair on the o/s plaster of a 1923 home. You did an excellent…read morejob going above and beyond what was expected. Your quote and billing was very clear with no extenuating circumstances. I would not hesitate to recommend your company. Very much appreciated. Carol