To start with; when you walk in - it's a beautiful and a relaxing space. You next sit down and talk…read moreabout where you are having issues. Alyson will confirm that she understood you correctly so that she can address your problem areas with extra time. The whole experience is Fabulous!!!!

My massage was EVERYTHING! I really appreciated that Aly took the time before we began to review my…read more"trouble areas" and afterwards she shared what she observed during the massage. She also provided me with product recommendations to help relieve stress related tension in my neck and lower back. It was definitely an "it hurts so good" type of massage, which I needed. I have already booked my next appointment!

Nadya is a wonderful, outstanding massage therapist. I've had massage therapy around the globe, and…read moreshe's one of the best in talent and personality.

Liz is a wonderful massage therapist! Today I had a 1hr massage. Excellent…read moreatmosphere. As you enter the building there is a quiet garden area and small rock fountain. Very soothing. Thank you .I'll be back!

I won't say Debbie is Lady Jesus, but she sure knows her stuff. I've visited her massage studio…read moretwice thus far and won't hesitate to return the next time I'm in severe pain. She's extremely skilled in pinpointing issues and explaining what she's doing to *mend* them. Debbie employs a bunch of different massage techniques, including ashiatsu (back walking) and inversion. I never thought I'd be okay with someone walking on me, but it really does seem to help with pain and alignment issues. I appreciate that she listens intently and then formulates a plan to lessen the pain substantially in the selected time session (I've requested an hour each time). I've had some frustrating back issues for several years now (sciatica, scoliosis, bulging disc...you name it), and it's incredibly reassuring to know that Debbie is only a few blocks away when I need her. It's easy to get an appointment within the week. If she doesn't pick up the phone, leave a voicemail and she'll respond within 24 hours at most. Debbie is also personable and easy to talk to. I'm so glad she landed in Richmond.

We arrived for our massages Monday at 5:45 pm. Their sign says their open but no one is here or…read moreanswering the phone.

My husband and I have been going to Jamie for massages for 8 years and we can't say enough good…read moreabout her. We have been to spas, resorts, cruises and other massage therapists before finding Kneading Balance, and none compare with the care, quality and personal attention that we receive from Jamie. If you are looking for an excellent massage, don't look any further than Kneading Balance. You won't be disappointed.

Jamie is hands down the best massage therapist I have ever been to. We have been to resorts, spas…read moreand private therapists who charge much more and provide much less in results. I am not the youngest kid on the block and have had my share of back and joint pain as well as discomfort to my arms and legs. Jaime's knowledge, experience and techniques have worked wonders. It is not unusual for me to be so relaxed that I fall asleep during the treatment and that relaxed feeling and just overall feeling of well being goes home with me. I unhesitatingly recommend "Kneading Balance" as your massage therapist. I guarantee you will be totally satisfied.

I really wanted to leave a positive review for Resolve Body Works because there were genuinely…read moreparts of my experience that I loved, but unfortunately the lack of communication afterward has left me extremely disappointed. I booked and paid for a sports massage knowing that every massage therapist has their own techniques and style. I want to be very clear that I have absolutely nothing negative to say about my therapist as a person. She was great - really cool, easy to talk to, and our conversation made the experience incredibly comfortable. The atmosphere itself was also outstanding. The space was welcoming, relaxing, and somewhere I initially planned on returning to, which is why I had already scheduled another appointment. That being said, these services aren't cheap, and I booked this massage for a very specific reason. I'm at the end of a long training block and preparing to run a 100-mile race. My goal was to loosen everything up, get some deeper tissue work done, and give my body the best chance possible to feel refreshed heading into the start line. Unfortunately, the massage felt much more like a relaxation massage than the deeper sports/deep-tissue work I was expecting. Afterward, I didn't notice any difference in the specific areas I had hoped to have targeted. I completely understand that techniques vary between therapists, and sometimes a service simply isn't the right fit. That alone would not have prompted me to leave a negative review. What has been most disappointing is what happened afterward. I reached out to Resolve Body Works multiple times to explain my experience and give them an opportunity to address it. I sent a text, an email, and a message through Instagram, and I also attempted to call the business. It has now been about a week, and I have received no response at all. I wasn't looking to attack anyone or blame my therapist. I simply wanted to communicate that I had paid a significant amount for a specific service and walked away feeling like I hadn't received the type of treatment I booked. I would have appreciated even a simple acknowledgment or conversation about it. Because I never heard back, I ultimately canceled my next appointment. That's genuinely a shame because the atmosphere was fantastic, I really liked my therapist, and I would have been open to returning and trying something different had someone simply communicated with me. Ultimately, the massage itself may have just been a mismatch between what I needed and the technique provided. I can understand that. What I have a much harder time understanding is reaching out through four different methods and receiving no response whatsoever. For the amount these services cost, communication and customer care should be part of the experience. Unfortunately, I walked away feeling like I spent a pretty penny on something that didn't meet my needs and then was completely ignored when I tried to address it.

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

Had a 90 minute massage, and they were able to help me get rid of some knots on my back and my…read moretraps. It was so relaxing. I also prefer really deep pressure, which they were pretty good about. I wish it was actually deeper pressure, but I didn't ask so that was on me. Overall, amazing massage. Just a heads up, they do charge a fee for using your credit card, so I would pay with cash instead. I didn't read that anywhere on their website, so I may have missed it, and it was quite a surprise.

Today I was running on schedule to the airport, so I decided to stop in for a massage. The nice…read moremanager suggested a four hand massage, which was a first for me. I will say it was absolutely amazing! The ladies that helped gave me the best massage of my life. Lisa and Cassie offered a very professional massage with wonderful attention and care. I'm so comfortable as I'm waiting for my flight this afternoon. I just wish there was a few more minutes in the appointment to visit. I was hoping for a little more within the hour. I still appreciated the time that was shared - Thank you!

Samantha was truly a godsend to me in a time of need. I was intense physical pain due to…read morelong-standing back issues and desperate to find an impromptu massage therapy appointment. I called around to 15 places and thankfully the 16th call was Samantha. She was willing to see me with 45 minutes of making the call. Her holistic approach to the mind-body connection was exactly what I needed.

I bought a Groupon for a massage with Samantha. I love that she's located on boulevard in an old…read morefan house, so Richmond. My massage was AMAZING. She talked with me prior to starting and I mentioned that my back is usually really tight because of sports and weight lifting. She incorporated certain massage techniques and stretches into my massage and I feel so fantastic. Best massage I've ever gotten. I literally cannot wait to get another massage. Highly recommend going to see her - you will not regret it!

Highly recommend. Since I moved to Richmond 5 years ago I have tried around 10 different places and…read more15 different massage therapists. Nothing has compared to Emily at Carytown Massage. My first massage at Carytown Massage was by the owner (accidentally and luckily) and was amazing. I got the monthly subscription because I was so blow away. When I called to make another appointment I was told that he was the owner and he recommended I go to Emily. Since then I have seen Emily numerous times. Every time the experience is amazing. She really does know how to understand what muscles that need attention. After a few Swedish massages I tried a Thai Massage with her and it really was life changing. I can't wait to be able to go back!

I booked online for my daughter who was staying in Richmond. She found it easy to get to. Shonda…read morewas her massage therapist and really took the time to find out what massage would be best. She had a great massage and would definitely recommend Carrytown Massage! Thank you so much!