To start with; when you walk in - it's a beautiful and a relaxing space. You next sit down and talk…read moreabout where you are having issues. Alyson will confirm that she understood you correctly so that she can address your problem areas with extra time. The whole experience is Fabulous!!!!

My massage was EVERYTHING! I really appreciated that Aly took the time before we began to review my…read more"trouble areas" and afterwards she shared what she observed during the massage. She also provided me with product recommendations to help relieve stress related tension in my neck and lower back. It was definitely an "it hurts so good" type of massage, which I needed. I have already booked my next appointment!

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

Had a really positive first experience here and felt the benefits multiple days after rather than…read morejust the hours later!

I won't say Debbie is Lady Jesus, but she sure knows her stuff. I've visited her massage studio…read moretwice thus far and won't hesitate to return the next time I'm in severe pain. She's extremely skilled in pinpointing issues and explaining what she's doing to *mend* them. Debbie employs a bunch of different massage techniques, including ashiatsu (back walking) and inversion. I never thought I'd be okay with someone walking on me, but it really does seem to help with pain and alignment issues. I appreciate that she listens intently and then formulates a plan to lessen the pain substantially in the selected time session (I've requested an hour each time). I've had some frustrating back issues for several years now (sciatica, scoliosis, bulging disc...you name it), and it's incredibly reassuring to know that Debbie is only a few blocks away when I need her. It's easy to get an appointment within the week. If she doesn't pick up the phone, leave a voicemail and she'll respond within 24 hours at most. Debbie is also personable and easy to talk to. I'm so glad she landed in Richmond.

We arrived for our massages Monday at 5:45 pm. Their sign says their open but no one is here or…read moreanswering the phone.

First time going here was for a much needed massage for my birthday. Deya was so great and very…read moreknowledgeable!! I will definitely be back!

Hands down one of the best places for massages and facials I've ever been to!!! 1) You don't tip!…read moreThis never happens! Every establishment especially restaurants and fast food give you the option to tip. Not this place! 2) So easy to make the appointment online. Straightforward and manageable. 3) Street parking around the building was easy to find. 4). The place was quaint and peaceful. And it smelled relaxing and welcoming!! The staff were so kind and knew their stuff! I had a massage with Kendall and she was amazing!!! I wish I had more than an hour session because it was perfect. Moderate pressure and made the whole experience so relaxing- I had the hot stones and towels which made the whole experience so much better. Next, I had a facial with Maricela. She listened to my concerns and knew exactly what to do with my poor dehydrated face! All the products she used felt so fresh and clean and smelled so good! She did such a great job that I must've fallen asleep from being so relaxed! Kendall and Maricela did such an amazing job! Everything was perfect! I highly recommend them to anyone looking for a healing touch and walking away feeling rejuvenated!

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Beautiful spa, you would never know this amazing place was in an office complex but well worth…read morefinding. I have been twice and both times the massages have been perfect. Will be back again

I love this place and have been coming here for years. Every service I've tried has been…read moreincredible; the facials, massages, float sessions, and lymphatic drainage are all top-notch. The staff is genuinely kind, knowledgeable, and always makes you feel comfortable and well cared for. The vibe is calm, relaxing, and welcoming, and the space itself is absolutely adorable. I can't recommend this place enough and will always send people their way.

Went in for a massage to help with a migraine and walked out feeling amazing. I love that the rate…read moreincludes what's often add-ons elsewhere (hot stone, cupping, CBD, aromatherapy) so you can just turn yourself over to the therapist's best judgment on the experience. And the scents they use are amazing.

I went for a 60 minutes massage. The first thing she did was walk on my back which was extremely…read morepainful on the calf's and thighs. The first 20/30 minutes of the massage was pretty painful. I was finally able to relax during the end (where she was only doing my arms and back).... It was $77.50 (including tax) which I paid at the beginning of the service. I was kinda skeptical because I've never paid upfront for a massage before but whatever... anyways, at the end, another women comes to bring me to the front room. She asks if I wanna leave a tip and I said... sure. I wrote $3 because I was genuinely in pain most of the service. She literally looked at me and goes "it's $10 MINIMUM for a hour" .. excuse me? When is a tip EVER mandatory? & after I write the $3, she grabbed the receipt for me and wouldn't even let me finish writing my total. I asked for it back because I didn't feel comfortable with how she treated me at that moment. I will not be returning. The entitlement is absolutely insane and unprofessional. Plus, the whole place reeks of FEET. I should've left after I noticed but always try to give a chance. Never again.

My name is Jeannie and my wife, Tylor, and I would visit with Ms. Shirley and Ms. Maggie all the…read moretime and we absolutely LOVED their massages!!! These ladies were very professiona...friendly and they had a great sense of humo!! Ms. Shirley could never remember our names because she always called us "1234"!!!...lol because the last four numbers of my phone number was 1234!! so that's how she remembered us!! We sure do miss these ladies and hope to get to see them soon!!!

This was one of the BEST massages I have ever gotten (and I've gotten quite a variety over the past…read more20 years or so). Definitely therapeutic and deep-tissue. "Anna" put her all into it!! There were a couple of times I could tell she got up on the table (kneeling?), for leverage. I received a full body massage, but the majority of the time was spent on my poor back (thankfully, bc I needed it). There were even hot stones towards the end and then a moist hot towel to get some of the oil off. Highly recommend; I'll definitely return.

Masseuses here will walk on your back. Noticed the ceiling rods in each room. They're really good…read moreat it if you are looking for more of a deep tissue. And if you can't take that much pressure they can do a nice gentle massage as well. I've come here so many times for years and always forget to have them punch my card for the eventual free/discount massage, but doesn't matter...they gave me a gift certificate for a free one for Christmas. They are very sweet ladies and always try to load me up with candy and water as I'm leaving (the candy for my kids). They take walk-ins, which I love as I have a crazy schedule with my kids and work and never know when I'll have time. And they're open until 10pm which is also amazing. I love getting a massage here. I've had massages at many different places: red door (before they closed at which I've had best and worst), a chiropractor masseur, massage envy (only dug into my shoulder blades lots of pain there). I prefer a little more pressure myself, but I don't like to be in pain. I like the tension release I get here.