Very nice and helpful and friendly performed the service well. I would definitely use him again.read more

Great service! Jared did a great job took his time explaining what he did! Would most definitely…read morerecommend these folks!

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

Highly recommended! Cleaned a badly blocked dryer vent including lint backed up into the dryer…read more Replaced the dryer hose at no charge. Dryer works great now.

Wes and Doug put us at ease before they even arrived at our house. They were cordial and thorough…read morein their explanations on the phone and diligent and considerate in person. Since my husband works in a hospital, they agreed to wear masks the entire time they worked in our house, which was no small sacrifice given the extensive heat in our attic. I was also impressed when they offered us a discount because of my husband's job. They are obviously eager to go above and beyond for their customers. Even our dog took to them, following them around and laying down by their ladders. They reacted to him the same way they treated us: with kindness and respect. Duct So Clean is a trustworthy company that we highly recommend.

Daniel was great he explained what had happened to my sink being stopped and was very professional.read more

Installed new garbage disposal clean up afterwards and even gave me some pointers on keeping it…read morerunning right. I've used them a couple times they are always solid

Legit. He showed up on and time and did exactly what need to be to be done to unclog my dryer vent…read more My dryer is 10 years old and I was already wrapping my mind around having to buy a new. After he left, I was back in business.

From the owner: Introducing Detail'd Servic3s, your premier family-owned and operated detailing service…read more Specializing in dryer vent cleaning, auto detailing and pressure washing, we offer comprehensive solutions to keep your home and vehicle in top condition. With a commitment to excellence and personalized service, we stand out as your trusted partner in maintaining cleanliness and safety. Offering discounted rate for first time Dryer Vent cleaning and Loyalty discounts for returning customers.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

I called Homesafe last Thursday and they came the following Monday! ON TIME! My technician Ozzy…read morewas professional, personable and efficient! He pinpointed the problem and had it fixed in no time!

We have used this service twice in the last seven years. Prompt and courteous. Makes dryer run…read morelike new again!

We had our ducts cleaned out after the purchase of our home. It's a little bit of an older home and…read moreit seemed they had not been cleaned before. The owner (or manager maybe?) was very kind. Came by, gave a fair estimate, and we scheduled the work to be done. The men working were excellent. Very kind, and let me know what to expect throughout the process. When they finished, one of the men showed me an issue he noticed related to my AC unit and drip pan. Took a photo of it to show me so that I would know what he's talking about, and I was able to get the issue repaired before further damage occurred. This wasn't even his area of repair and work but he was kind enough to let me know he saw a problem. A few months later our dryer wasn't heating so we had them come back out to clear out the dryer vent. When the dryer still wouldn't heat well, they came again free of charge to ensure the vent was properly cleared (it was!) and let us know some tips on how to go about fixing the problem since it wasn't a duct issue. All in all a great company that I will definitely continue to use.

We got our ducts cleaned, and I'm not thrilled on the service we received. The workers were nice…read moreenough but lacked any skills in communication. I have a cat and would have liked to be able to secure her so she wouldn't be scared but instead, they just started taking over the whole house rather than working by sections. They didn't even ask if we had pets in the house, if they were secure, etc. They also put their dirty a** sponges in inappropriate places like on my kitchen counter and on my bath mat that I step on when I get out of the shower. They also don't wear any sort of shoe coverings, which I loathe, and will track dirt in & out of your house. I could've looked past this if not for the other things. You also get no before & after picture/view so you really can't judge how well of a job they did beyond verbal communication and if I want to unscrew the vents to check myself. I am grateful that they communicated that there was mold on the main unit & that it was sanitized. However, I still feel like there was a lack of basic communication skills from the start of the visit and respect for the home in certain aspects. There's also no company van like Google images/the link to the company's website shows. It was a plain white van, no company uniform, etc.