Terrible! I agree with the negative reviews. The positive's must either have worst chippies where they live, (if it's possible)? Or they're friends of the owners?
The customer service was a joke! Infact the only good thing I can say about it, is that there was a small dark-haired lady, whom I think may have been Spanish? Who seemed to be run ragged with no support from her colleague and was not rude, but was certainly stressed. I felt sorry for her!
First of all, I walked in the the bloke who was doing the frying looked up and grunted some in-audiable word...think it was 'alright'? Although could have been something worse, judging by the miserable scowl on his face! He asked me what I wanted, I relayed my order and I was then asked to repeat it all over again, to the lady. I noticed, during my wait for ever, that this was common practice in here!
Anyway, the fish fryer's friend came in when I was waiting. God knows what they were discussing and if he reads this? I really wasn't interested! But he said to his friend, 'come out here and I'll tell you'! While giving me yet another scowl. Sorry mate! I forget I'm a paying customer and that you have your social life to conduct! How rude of me to interrupt! He then disappeared for ever and a day, only re-appearing when he could hear poor stressed colleague moving about near the door that he was the other side of. (By the way? I work in an establishment that sells fresh to order food. I believe that my colleagues in that department are forbidden to go outside for ANY reason, let alone to chat to their mates during work hours. It has something to do with Health & Safety...worth bearing in mind).
While on my long wait, I began to read the paper clippings on the wall. If I read the clippings on the walls in the chippies in my local town, they tend to be about the awards they've won or are nominated for. But no, not here! The owner likes to air his dirty laundry folks! (I can understand your anger at being robbed Sir. But I really didn't need to know this, and neither, do I think the rest of your customers need to know)! For on the walls, is the clippings of how a former fish fryer stole a fair few quid from him. Hmmmm not very professional and might as well go back to Elizabethan times and flog the bloke through the streets of Brixham! I felt this was inappropriate and doesn't belong on the walls of a public establishment.
Anyways....2 days later....okay seriously...a fair while later my chips were ready. We got them home...the fish, was admit, very nice. (Credit where credit's due)! The chips? Burnt and greasy. Even the dog turned his nose up at one. So there you go. If you consider those 'best fish and chips', then all I can say is that you are easily pleased. read more