Bottom Line Up Front: As my parents said, "We're glad we chose Showalter take care of our home!"…read more Trusting Showalter Construction and Restoration was the best thing our family could have done after such a traumatic event. They're skillful, thorough, competitively priced, and make customer care the most important part of the process. Showalter went above-and-beyond in helping my parents after Hurricane Michael in October 2018. They are fully licensed and insured to accomplish every task, and have earned the trust and confidence of everyone in our family. They're transparent with every task and provide realistic expectations so there are no surprises (remidiation, restoration, permits, gov't inspections, etc). We did multiple searches for help all around the region. We looked at price, location, reviews, specialty, and Showalter was consistently near the top of every search. We contacted a few companies for estimates for the dry-out / saturation mitigation, demo, roof work, and reconstruction, and Showalter was the only company that had all the right credentials for every part of the restoration. They're the only ones that were available in a reasonable time, and they were clear about their techniques and their limitations. Robert arrived to assess the damage to the house & property a couple days after we called them. He impressed us by communicating consistently and answering ALL our questions over the span of many hours including a conference telephone call with family and contractor friends. Though he had other clients, he made my parents and our whole family, feel like we were his only concern. He literally sat in the backyard fielding every question as if we were his only client. Robert took the time to explain the whole claims process from start to finish in terms that every could understand. He explained how his services are applied within that whole process, and the details that are rarely discussed like the mental stress my parents should expect to face at times. Only after he was sure we understood the concept of each step did he discuss the finances of the process. Robert was not pushy, rather he was realistic with the payment of the project as another step in the process. His goal was obvious; to ensure my parents understood the operation as a whole and ensured he had their trust and comfort with the process regardless of whomever did the work. He spoke on a peronal level and identified evidence-based results and experiential moments, he never insulted their competition or make any sort of derogatory remarks about anybody. After a traumatic event like this hurricane, Robert Showalter's assessment proved to be as therapeutic for my parents as his work is efficient. Showalter and his team made a great effort to communicate and provide rational and reasonable expectations. There were no surprises; some of the matters that arose were already discussed as possibilities (sea wall, pipes, etc). The entire crew Showalter brings are some of the most professional people I've ever encountered. Their team worked so competently & diligently that the process seemed to be quicker than previously imagined, which is great because the sooner the house is fixed the better! Other companies were vague or ambiguous with their process and pricing, and public records now show many of those companies were simply a shady practice wishing to steal people's money in a time or crisis. The Showalter Team is transparent; everything they communicated has been proven true, and they were honest every step of the way.

Enough cannot be said for the work done by Showalter Construction & Restoration. My previous review…read moregave five stars for the emergency services provided when we had a fridge leak that threatened to destroy our entire kitchen. Once again, we are giving Showalter five stars, but this time for their work in bringing our home back to life. Truly a team effort, Thea was diligent in working to secure the funds from the insurance company to start the work. Robert listened to our requests, answered all of our questions and set realistic expectations for the job. We were after a very specific flooring, an extra long plank LVP in a very specific tone, and Carrie delivered on locating the perfect product for our home. Upon arrival and throughout the duration of the job, Victor and his team were professional and exact in their work. Not only did they deliver an incredible final product, but Victor, Juan, Jeremiah and James were polite and patient with our family and dog as we in and out of their workspace. Everyone who comes in our home mentions how incredible everything looks. This team did not cut a single corner and worked to make every last piece of flooring, baseboard and trim they installed look complete and pristine. It is a testament to the standards this company holds. When Robert said he would work to make our house whole again, he truly meant it. Not a day goes by when we don't take a moment to look at our home and feel thanks for Robert and his team. There is no one else I'd call in these circumstances again, and I will gladly share this business with anyone who asks my opinion. Thank you Showalter Construction & Restoration for turning a disaster into a delight.

Joe and his guys were so professional. They did a great job. Very nice. Started on Monday and…read moretoday, Thurs. they are finishing up. They repaired the ceiling in the garage and painted it. Looks brand new. I would recommend them for your painting and drywall.

Joe Andrews and his Team are top notch. They pay attention to every detail and do a superb job and…read moreare very affordable also. Soooooo pleased with the overall look of the new colors and completed work done.

Outstanding service at a reasonable price. The company that installed by roof recommended…read moreHammerhead and I have not regretted hiring them. Joe and Steve treated my roof 3 years ago and it needed treating again in some areas. They stand by their 5yr unconditional warranty...they came out retreated the entire roof. You can't go wrong if you use their services.

I hate leaving bad reviews for locally owned companies but I have to warn others about this…read morecompany...they get 2 stars for getting the mold off my roof but took away 3 stars because they didn't take care of the vegetation and shrubs as promised on their website. The bleach solution they used got all over my potted plants and shrubs, killing them and will now have to spend extra money to have large shrubs removed. I did let the owner know as his crew only covered 2 bushes and allowed the bleach solution to get on other bushes and my potted plants and within 3 days after the roof wash, these plants were shriveled up and dead. I haven't heard back from him as to how he will compensate or remedy this damage but I do not recommend them as they promise more than they provide. Even my recycling trash can and a Halloween decoration got bleach on them, fading the decoration and etched the top of the recycling can. It's unbelievable this happened as you'd think they are used to doing this all the time and take care of outside shrubs and plants as promised. Had I known they wouldn't cover my plants, I would've brought them inside and covered the shrubs myself.

Jeremy Zobel was my contact with JA Edwards. He was professional, knowledgeable, courteous and kept…read morein contact with me to answer any questions I had. He explained the difference between filling a claim and replacing the roof retail. I had never had this explained to me before. Jeremy knows his business. He represented me with my insurance company. Thank goodness he was My representative. Many of the questions my insurance company asked I was unable to answer; however, Jeremy was always there for me and had the correct answer for the question asked. Jeremy is an outstanding representative of JA Edwards of America. I am completely satisfied with my roof. Thank you JA Edwards of America!

Jeremy was great to work with throughout the whole process. Estimate was received quickly, he took…read morethe time to address all of my concerns, and the project was scheduled and completed in good time. Jeremy responded quickly to my questions and I'm very happy with my new roof.

I had water all over my floors when I woke up this morning. DriRite sent Octavius, who was here…read moreall day working non stop. All day meaning morning until about midnight! Great service. Very professional. This was an insurance claim.

The 3 stars are for Wendell, David R., and Jiovanni, who I dealt with directly at Expert Water…read moreRemoval during the initial water damage to my home. I've removed the other 2 stars due to the lack of response from Clayton L & Kimberly M. I agree with a Google reviewer that their pricing is not provided upfront. Since I'd never filed a claim on my homeowner's insurance policy before now, the water removal expert from Expert Water Removal told me that pricing negotiation is done between the insurance company and Expert Water Removal - and I didn't have to worry about a thing. He surmised that the water mitigation would be about $4,000. Then, I come to find out that the insurance company would only cover $3,000 and that Expert Water Removal will "settle" with me, but for the remaining total invoice that was over $5,607.56. I had already explained to Clayton that I was responsible for the deductible to repair the damage and asked if they would settle for the $4,120.52 the insurance company sent (i.e., $3,000 made payable to Expert Water Removal + $1,120.52 made payable to me). What was Clayton's response? I received an invoice for $2,607 - nothing else. I reached out again to Clayton - including Kimberly M this time - requesting a detailed breakdown of the charges and a repayment schedule for the $2,607.56. Still not response. I sent a final email today to Clayton & Kimberly, but if I don't hear anything back by Friday, I'm reaching out to the Better Business Bureau for next steps.

Anthony was really great to work with and responded very quickly to my message as I was trying to…read morefind someone to come to the property very quickly so that I can get my listing photos done in time. I needed the lot to look pristine for the photos so he stepped up and really helped me out in a pinch.

Beware!!!! Very…read moreunprofessional. I was quoted $350 for initial cleanup and $150/mo moving forward. I have no lawn. No need for mowing or edging. Just needs weed control and removal from rocks and shells. After one month of service I was told by Anthony that he wasn't making enough money and needed to raise it over 250% to $400/mo! I cancelled and immediately found another company willing to do it for $150. Meanwhile Anthony resorted to calling me a slum lord! Class act - doesn't stick to his word or n know his numbers and then acts petty. Stay away!

I needed just a quick patio cleaning after the storm for an affordable price and the guys had a…read morespot for me. They did everything very quickly and efficiently.

The company is super responsive. As soon as I purchased a "deal" through Angie's List -- they…read morecalled me to set up a convenient time to complete job. They were able to be here the next business day between 8 and 9 am. Joe Bosley arrived right on time. He is very professional and thorough. He immediately covered his shoes as to not bring any residue from the outside....began cleaning vent system, did meticulous check on roof to make sure vent was clean and had good air flow. Cleaned up everything and was all completed in a very timely, professional and ethical manner. I highly recommend Bosley Roof Cleaning and Power Washing. I also got a quote for outdoor window cleaning and will be utilizing them for this service too. Check out their website: http://www.bosleyscleaning.com They offer specials online.