Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Edit: noticed the following day that my wheels were scratched. They also left my wheels grimy and…read moreridiculously dirty. The previous shop that mounted my old set of tires on my brand new OEM wheels left it SPOTLESS. If a hole in a wall shop can do the job, so can discount tire. These are $2900 wheels, so a few scratches on the face is a bit frustrating.

I live in Florida and was traveling to see my grandkids in Mississippi when I had a tire issue. No…read moreone in Montgomery had my size gray tire found my tire. He got me back on the road quickly. Very great customer service.

I have been a Grays customer for many, many years and they never cease to amaze me…read more These are truly good people, looking for ways to help people. They're not interested in just doing some work on your car, they can do that with their eyes closed. Every Grays Tire and Service Center I have had the pleasure of visiting has one MAJOR commonality. They try their hardest to be the hands and feet of God in everything they do. Now I know that's going to bother some people. Sorry (not sorry). When they ask how you are doing, they actually want to know how you are doing. Having a hard day, they're going to listen. Yes, they do outstanding work and at a very fair price. I am truly for the Gray family for having such an outstanding business model, putting doing right ahead of profits. To every single person at Grays, no matter your role, thank you.

Thanks, Sexton Tires and Brian, for fixing my tire, yesterday. I just love coming there,…read moreespecially to get my car serviced. Yesterday, I called and within the next 1.5 hour, I was riding again. I forgot to add this new car on my file, but I will be back soon for an oil change. Just wanted you to know that you are appreciated. I miss the young lady at the front counter, who is always so pleasant. Keep up the great attitudes and work!

I had to reschedule because I had something come up so I came in another day. He gave me a…read morerealistic time frame to expect and he was right. And, the service included more than I realized. My tires were rotated AND oil change! Awesome

They always do a great and thorough job. They always keep me up to date with the way things are…read moregoing. Thank you.

Hellaciously expensive and no better service than the next mechanic shop. The service writers…read morecan't be trusted

We were on a long road trip in a 31 foot motorhome when we needed new tires. One short phone call…read moreand 35 minutes later we were on the road. Great service and prices!! Very friendly people!!

My wife and I were traveling north on I-65 and had a flat tire just south of Montgomery. We were…read morevery lucky to be so close to Chappell - they replaced our ruined tire in record time at a very fair price and had us back on the road in under an hour. Bravo Chappell for your great service and smiling faces!

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

Absolutely terrible experience. I brought my vehicle in and was told I needed an extensive list of…read morerepairs: brake rotors, bearings, brake pads, inner and outer tie rods, and tie rod adjusters. They explicitly quoted me a 3-hour turnaround time for the job. ​9 hours later, the mechanic still couldn't get it done, and it stretched into the next day. They promised me it would absolutely be ready by 10:00 AM the next morning, but they missed that deadline too. They finally called me after lunch on day 2 to let me know the trucks alignment is as good as they can get it due to a control arm that cannot be adjusted. And when they test drove it they told me the brake calibers on both sides are freezing up now. They have said now they will try to replace them as well.To make matters worse, there was zero communication on day one from the staff throughout the entire process. I had to be the one chasing them down for updates, and nobody took any responsibility for missing the deadlines by such an outrageous margin. Even after forcing me to endure this massive inconvenience, they finally got the truck bsck to me after 15 hours. ​They will never get another dime of my money. I am sure they don't care, but buyer beware. Total lack of professionalism and respect for a customer's time. Avoid this location.

I had another great experience at Mavis. The employees are always courteous and do a great job. I…read morewould recommend them to all!

The guys do a good job servicing my vehicle. They're…read morefriendly and professional... I also get my oil changes through them along with tires and any problems I have with my vehicle.

Great service. Thought I had a slow leak in my front tire. Actually, I had a nail in it. The nail…read morewas removed from the tire, patched and back on my car with 15 minutes. When I need new tire/s I will be going back.