This company scammed me out of $770.00 selling me a rebuilt transmission for my car they never…read moreintended on shipping to me. Now I haven't been able to contact them since then.

Scam company. They charge you then send a receipt for shipping then try to bang you on an extra…read more$200 for shipping after you paid their parts and shipping total. Then you never receive the part. SCAM beware.

I visit here at least twice a week to buy parts. I find they have a vast en entity of vehicles to…read morechoose from from. Cars are set up in easy to find numbered rows and they keep rows and isles between cars clean for easy access to pull what you want. Checkout is as easy as a grocery store. Returns are accepted no hassle and the staff are friendly . Thats a plus!! Thanks to all of you . BW

Probably one of the worst companies I've ever had to work with could not get in touch with them on…read morehold for an hour and then they hang up on multiple occasions sold me a used car without the tag and I can't get back in touch with them for information on said tag, or why I've not yet received it from them yet.

This review is incredibly late but, I want to be sure to post it anyway…read more I think, around a year ago my battery died. The posts on my battery sit positioned backwards to the batteries shown online. This made it difficult for me to figure out which battery was right for my car and it made it tough for me to communicate this to the serviceman on the phone with me. After some time and being a bit frustrated, I was lucky enough to speak with Ashton (I do hope I remembered his name right). Ashton was very patient to me and kind. He allowed me to take an extra step to help him better understand my problem and he helped me get the right battery before the end of the day. Being able to go places meant a lot to me because I spent a lot of time back then in seclusion and my routine really mattered to my good mental and physical health. I do hope Ashton has since moved on to bigger things. I hope, for him, that he is shown a million times the compassion he's shown me on the day he needs it most and I hope it happens often. Thanks Ashton!

Last week my battery went dead in my 4-runner, while preparing for a scheduled camping trip. I…read moretraded in my battery for a new one and needed the alternator checked before making my journey. Edward, the manager, took time to test the alternator for me, assuring that I could make the trip safely. He even follow-upped with a phone call to ensure I made it safely to my final destination. Great customer service.

Was having issues with my Girlfriend's truck. We are driving from Florida to Missouri and her truck…read morewas acting up. No power when driving. Stopped in they took a look and the drivers side cat was completely clogged up. They did a quick fix to get us on the road and the truck is running great now. These guys are amazing and I'd take all my vehicles to them if I wasn't in Missouri. Thank you guys for the great work and getting us back on the road.

Great Family Company...great Experience, always trustworthy experienced work. No one better to…read moretake care of your needs.

Recently, I was looking for a part for my 2002 Chrysler and ran across a number of places online…read morewhich had what I needed. Most were to far away or the cost outweighed the benefit. My exhaustive search ended at automotix.net where the service uses a database of used parts dealers and the prices listed for each. Fortunately, LKQ located about 70 miles away had the part and at a much more reasonable cost. LKQ specializes in refurbished and recycled engines which are held to strict standards and provides warranties against bad products and errors in workmanship. The first impression when pulling into the lot is a delapidated long standing structure, this is misleading and should not be considered. The quality of the team and the efficiency of their work made my business go smooth and easy. While I was waiting my turn, there was a service issue which perked my ears up. I do not have details, but that issue and the organization of business operations forced a one star loss. I will use their service again and wish to point out there are many conditions which are detailed online. Though they gaurantee the fit, color cannot be gauranteed. If you have the extra money and desire a complete match, Pull a part and going through a dealer is the best bet. If you are in need of a part and you do not mind if it is recycled, give them a try.

From the owner: LKQ offers an extensive nationwide inventory of recycled OE, reconditioned, remanufactured,…read morerefurbished, new aftermarket and OE replacement parts, through its Keystone Automotive locations, for your automotive and truck repair needs. Whether youre looking for Door Assemblies, Mirrors, Head and Tail Lamps, Bumper Assemblies, Fenders, Hoods, Wheels and more, LKQ has the parts, paint and supplies you need to get the job done.

The Assistant Store manager sold me the wrong fluid for my $100,000 truck, which cost me $250 to…read morerepair. The District Manager, Michael Walters, advised me through the Store Manager to have the truck fixed, and they will reimburse me for the costs. I did so. Waited three months, and then the Regional Manager, Chance Alford (who never called me), said that he would fire the store manager if they reimbursed me. I would not advise anyone to purchase from O'Reilly Parts, as it could literally destroy your vehicle. These people are not honest and do not stand by their word. Very disgraceful!

On more than one occasion we have needed a part late on a Friday night and actually went to three…read moreparts stores within a mile of each other and as always the friendliest most helpful are at this Oreilly's. Henry And Charles are friendly and patient, whether you spend $8 or $80. Tonight we had to fix the car in the parking lot and Henry made sure we pulled the car where there was the most light. I am in customer service and believe how you treat people the first time determines whether there will be a 2nd. I assure you there will be a 3rd 4th and 10th

At drill one month and my battery died so i came here and got it replaced with no problems. Had car…read moretrouble this month so i went here in hopes of finding the problem. The assistant manager came out, checked my battery, and said the battery was at 100%. Got on the road and safely made it home, thank God. Car wouldn't crank this morning. Went to the O'reilly's in my home town and was notified that the battery was not only dead but they gave me an old battery when i got my first one replaced. Found this out because i got a "new" battery in 2018 but the battery was 2017. The workers CLEARY do not know what they are doing and I'm extremely disappointed in the poor service i received.

I had suspicion that my battery was bad after kids left lights on in my car twice in 2 weeks. I…read morewent in asking for a battery and they could've easily just sold me one and installed it. Instead the lady grabbed her tester and said " do you want to make sure it's not something else first?" Then tested my battery, alternator and something else 3 times and said "don't waste your money just don't leave the lights on" and sent me on my way. Refreshing to see an organization who tries to do right by people over making a buck. I assure you next time I have a problem this if the first place I'll go!!!

AutoZone really stands behind their car battery warranty! And Frank, an AutoZone employee, removed…read moremy defective Duralast and installed the new battery all free of charge. I didn't think much of the battery warranty when I purchased it last year. I have never had a car battery fail before the warranty period ends. My battery was not holding a charge. I remembered I had a warranty and drove to AutoZone. When I arrived, I didn't even have a copy of my warranty or receipt. Frank pulled up my name in their database, confirmed the purchase date and warranty and replaced on the spot. My vehicle also has a particularly complicated battery boot and locking mechanism. I offered Frank the option of just dropping the battery in the boot socket and I would finish installing the locking assembly at home. He wouldn't have it. Said he didn't want me risking dislodging the battery in an accident. He stuck with it in the sun beating down in 95° weather and solved the problem. Frank delivered a perfect installation to manufacturing specs. Very impressed with the entire experience!

Helpful staff for this clueless customer. I went in to look at batteries for my car and had an…read moreinformative manager help me. Battery removed and replaced within 5 min. When you exchange old battery, this gives you credit for new battery purchase. Perfecto!