I was in a wreck on September 6th. My husband called to see if we could have my car towed to their…read moreshop bc he thinks highly of their work. I'm so glad they accepted my car. They were finished in less than a month! Completely shocked at how smoothly the entire process was and how kind the owner is. Plus my car looks GREAT! Highly recommend MPB!

They got my son's Jeep in and out on time as promised. That was the good part. Everything has been…read morea nightmare since then. Once we picked up the vehicle, within 2 hours my son was driving down the interstate and the molding around the front passenger tire started coming off and flew around and hit the front of the vehicle causing damage to the hood, grill and lights. It also pulled the right panel when the molding came off. Montgomery Auto won't stand behind their work and take ownership for the damages claiming my son must have run over something. We have paid the deductible and my insurance company paid them. Now we have to take the vehicle to another body shop to fix the damage Montgomery Paint and Body caused with their botched work. That's another deductible and rental car fees to pay AGAIN!

We just had our Honda done and the work seems excellent. However, this location has a weird…read moreproblem! Nobody seems to know it exists. They get their mail, parts deliveries, and apparently too many customers can't find it. It gets sort of absurd when you drop your car off at enterprise leasing (another excellent company) and they take you to a different location in spite of what you tell them. This is sort of the Rodney Dangerfield of body shops :-). Kermit keep you posted on everything that's happening and they treat you politely. The work is excellent. But everybody gets confused with another Gerber location! Even USAA, my insurance company of over 50 years, screwed up paying them. That has never happened before. I don't know if they are the victim of some weird conspiracy. I. This problem has existed since since August of last year; and I hope is getting fixed but it's not their fault.

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

I live in Florida and was traveling to see my grandkids in Mississippi when I had a tire issue. No…read moreone in Montgomery had my size gray tire found my tire. He got me back on the road quickly. Very great customer service.

I have been a Grays customer for many, many years and they never cease to amaze me…read more These are truly good people, looking for ways to help people. They're not interested in just doing some work on your car, they can do that with their eyes closed. Every Grays Tire and Service Center I have had the pleasure of visiting has one MAJOR commonality. They try their hardest to be the hands and feet of God in everything they do. Now I know that's going to bother some people. Sorry (not sorry). When they ask how you are doing, they actually want to know how you are doing. Having a hard day, they're going to listen. Yes, they do outstanding work and at a very fair price. I am truly for the Gray family for having such an outstanding business model, putting doing right ahead of profits. To every single person at Grays, no matter your role, thank you.

Tommy the owner was very rude to my daughter when she came to get her car repair quote stating "we…read moredo bullet holes all the time and insurance does not cover them" when my daughters care was damaged by the city grass cutting people not no bullet holes. That was very rude, and I spoke to Ashley who stated she didn't think he was being rude, but ma'am you were not in the conversation. We do not need the insurance to pay anything, because the city is paying for it. So, I sent my daughter to Precision Paint and Body, and she had no issues nor rude comments, so they will get the city check.

The owner was polite, professional and interested in his company providing good customer…read moreservice...Although, the amount of time taken to ensure the job was done correctly and nicely to the customer's satisfaction was exceptionally long (with rework), in the end we were pleased! Thanks!

Great service and great people! The prices are reasonable and they get the job done fast.read more

Have been using this shop for over 30 years. Best foreign car mechanics in the area. Best prices.read more

Quick and amazing!! They all was very helpful, and showed me my tire warranty's, and insured me if…read moreanything was wrong i can come back and get a better tire!! 10/10

Every person there was extremely helpful and pleasant. They work quickly and I did not have to…read morewait when I scheduled an appointment. Furthermore, I thought that the prices were fair. I will use this location for all my tire needs from now on.

I overfilled my car with oil. I was driving around leaving a huge white smoke cloud behind me!!…read more New to Montgomery and not knowing any reputable place to service my car established, I was worried!! But, several years ago driving through Montgomery I had car trouble. I remembered Burt's right off I85. The experience then was great! Nothing has changed! Burt was knowledgeable, professional and his quote was exact! Thank you Burt!!