In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

I have used Clark's when I lived in Little Rock, I have driven from Clovis, NM…read moreTo have them service my car, sure there are other places closer but these guys are the most trust worthy, honest, dependable, I've ever dealt with in my 20 yrs of owning a MB, I just made a 13 hr drive To visit my daughter and have them service a car. The best

Zero stars. I took my vehicle in for an oil change and to check the alternator. Cost me almost…read more$600. They charged me $250 for a new battery I never approved them to put in and then refused to take it out. Places like this are why car mechanics have such a reputation for being crooks.

Bought a 02 f250 with some oil leaks and the guys at grind my gears were able to get all the leaks…read morefixed! I highly recommend them for any auto or diesel repairs and maintenance. The owner is very friendly and helpful!

My car had an oil leak and engine light and i believed i knew what the problem was. I was wrong,…read moreTook it to Gring my Gears in Cabot, AR and they diagnosed it the same day. I was nervous at first as the internet told me my issue was probably a dealer only fix. The GMG guys told me not to worry they could take care of it. They were very courteous and professional and fair priced. I was back on the road in no time. I took it back cos I thought there was something wrong with the same issue again. The mechanic came out to my car and explained what was going on and re-checked everything, and found my battery was dying. He was very knowledgeable and assuring. All i can say is i would highly recommend Grind My Gears to my friends and family. I think that says it all. They stay busy so it may be a bit to get on the schedule, but its worth it.

On my way to California, just passing through and unavoidably ran over large sheets metal on the…read moremiddle lane of the freeway. It bent up my exhaust pipe. I called all around to several shops and they were the only ones willing to fit me in and not only that they did it the next day The shop and customer area were very clean and presentable. The employee who assisted me was kind, helpful and respectful. I highly recommend this business!!!

Exceptional service and very nice people! They did a repair that cost only $45. It is a 5 star…read morebusiness.

Wow! Curtis is the best! He fixed my vehicle at a fraction of the cost and actually fixed it…read morecompared to Meineke who wanted to replace my entire exhaust system and did unnecessary repairs. Curtis took the time to explain what was going on and what could happen in the neat future do to the negligence of the last repair I had. He has my trust and all of my future business. Curtis made my day. I'm so happy I trusted my instincts and words of wisdom shared by friends.

These guys are the GOAT of auto mechanics. My front brakes started sounding off while traveling…read morecross country. I ended up running across JC Automotive while staying overnight in Conway, AR. In at 7:30am with zero notice or appointment. Out and back on the road with new front brakes and rotors before 9am. It just doesn't get any better than that!

I was on a trip with my Jeep Wrangler and had an oil leak. I found their shop on Yelp, but missed…read morethat they did European cars. They did diagnose it for me and were super helpful trying to find another shop to do the work. If I lived in the area and had a European car, I'd definitely use them.

Proceed with cautious.... I brought my car here after I got an overheating indicator. They received…read morethe car Thursday evening. I had to call them Friday afternoon (because I hadn't heard anything about the car) and they gave me a quote on for $1600 for water pump replacement. I went to check to see how the repairs were going on Tuesday , however my car was still in the parking lot , untouched. About an hour AFTER I left the shop and they assured me the repairs would be started, I received a call from Riverdale automotive telling me that they could not fix the vehicle because they do not have the equipment to fix it. I never understood how they were able to give me a quote without being sure they could complete the job. Seems very unorganized And after all was said and done, I took the vehicle to the bmw dealership and the water pump is fine!! It's the oil filter adapter that is leaking cooling and needs to be replaced. Proceed with caution with newer models European cars!!!

Square business. I actually thought they misdiagnosed the…read morenoise on my vehicle, but they were correct and fixed it for the quoted price and also in a very timely manner. Great company to do business with.

Customer service is phenomenal. I was very much reminded of pre Covid world. I spoke with Sandra…read moreabout a bent rim. They were able to get it fixed like new while saving me a couple of hundred dollars. That wasn't even the best part. They needed the car earlier than I expected and Sandra came and picked it up. They also brought it back to me. I will refer all of my friends and family there for anything tire or wheel related. They are a family business that has been hidden right here in Jacksonville for a very long time.

My 2007 Dodge truck had a pretty loud exhaust leak on the passenger side. Just bought it on…read moreCraigslist. The seam of the catalytic converter was cracked and I was hoping for a cheap fix, but realistically my truck probably needs a new Y-pipe with both cats. I chose Marty's Muffler based on some good Yelp reviews. I called Marty to get an opinion over the phone and he told me they would be glad to take a look at my issue to see if welding it was an option. I showed up about 30 minutes later. They had me pull my truck in the shop, lifted it up and immediately noticed the coffee can shaped catalytic converter top seam was cracked all the way around. I asked about a replacement converter. They offered to try welding the seam on the converter for 25 bucks! Wait a minute... Most shops won't even look at you for under 50 bucks let alone fix anything! They were able to weld all the way around the converter while it was in place and now it sounds brand new. I gladly offered to pay double for the repair but Marty politely refused my offer and explained that's just how they do business and they never charge for looking at people's vehicles or for estimates. Please go here for all your exhaust and muffler work to help support these guys. It's not often I fell blessed to do business somewhere but I did today. We need this shop around for many more years!

Marty is a good guy. He works quick and will treat you right. I've had him weld up an aftermarket…read moreexhaust system on my truck and then later move the tailpipe after I installed a lift and was having the pipe hit the new shackles. Both visits were fast and the right price. If I had known of this place before I bought my exhaust I would of had him build me a custom one. Will definitely get all my exhaust business until I move. Only negative I have is that his welds aren't that pretty, but who cares? They are outta sight and are solid. Lastly, he runs by first come first serve only for the most part. If you go there and he's busy and decide to come back later he will do his best to get you in asap on your next visit.