Excellent service and half of what the dealer charges. Explained what needed to get done.read more

Armand and Aliane are top notch. Serviced my vehicle and…read moresaved me thousands on what dealership wanted.

Been going to Monro in Glastonbury for 5 years and have always had excellent service!…read more Ainsworth Brown the manager at this location has always treated my wife and I with the upmost respect and honesty that is all we could ever ask for. Once again yesterday I went to get an oil change, tire rotation, and a replaced tire valve that was leaking. Instead of doing it all, Ainsworth was honest and told me there was no need for the tire rotation as my best tires are already in front. This is not the first time he explained why we don't need expensive work done. He always chooses to be honest instead. This type of service is hard to come by these days. HIGHLY RECOMMEND!!

If I could leave 0 stars, I would. HORRIBLE!! DO NOT GO HERE! Mechanic negligence and incompetence…read morecaused extensive damage to my car. I brought my car in due to a visual leak. Picked up my car with the check engine light on (was not previously on) and the tech unable to figure out why/fix it. He advised me he lost a wrench in my engine compartment, which I thought was a joke until it flew out from my car on the highway almost hitting the person behind me. I was told they would do some 'research' on how to fix the check engine light that wouldn't go away. Upon out running errands, my car wouldn't start and I had it towed elsewhere because Monro wouldn't take accountability for their careless work and they were downright rude. A new auto shop found there were 12 trouble codes, all due to the failed work done at Monro. They cleared and fixed 11 of 12, with the last one needing to be done by the dealer. I didn't have my car for weeks due to all the remedial work needed. I spent the last TWO YEARS fighting with Monro's insurance to get reimbursed for the thousands of dollars I had to spend elsewhere for remedial repairs. Customer service has offered nothing to make things right for my inexcusable experience - they refuse to refund me for initial costs after a hellish and utterly unacceptable experience. Also, they have staff leaving good reviews on Google, don't be fooled!!! **** Been trying to get in touch with the district manager as they were apparently the person refusing a refund for initial services and they will not call me. I want a refund for what I paid Monro. I paid over $1,000 for them to damage my car and I want that money back. The insurance money only covered REMEDIAL repairs for the shops who fixed my car.

Brought my 2003 Tundra here because it had no power when hitting gas, he figured it out immediately…read moreand did a few extra things on the house, great price and communication, only had to leave it with him for a day. Would highly recommend this great little shop for any kind of repairs, services, or general maintenance.

Of course, no one wants to end up at a car repair shop, but sigh, it's one of the modern world…read morenecessities if you own a car. I came here for the first time last month because it came well recommended by locals & also pays for advertisements at my place of work. The experience was entirely easy and as pleasant as car repair can be. It is located in a nice country setting, in the business area of Glastonbury on New London Turnpike. It has been family owned by local folks for many years. I spent quite a while speaking with John when he offered me a lift back home! A nice plus. Very nice. He is an especially great communicator & a nice guy. This is my second time here, and despite my glowing review, I hope not to make a habit if it! This place makes those inevitable breakdowns slightly less stressful. Update: I worked with Chris today. Very professional gentleman. Spent a good amount of time explaining and helping us understand. A far cry from the gearhead grease monkeys I've known in the past.

Here for the second time!…read more I came here a few years ago with my 2014 Jetta to get brakes and rotors done and they got me right in. Came by today (a Tuesday at about 3:30pm) because I have a slow leak in my tire and it keeps hopping down to 13/20psi .. Anyway... I can't keep putting air into it and I stopped by without an appointment. The gentleman who checked me in had a strong calming presence. He was black and young with longer hair (wish I got his name)... I just liked how he treated me and even spoke to the customers around me! Waiting to see how much it costs!! Yikes!! But happy to get this addressed & thank you!

I had an exhaust pipe that needed replacing and I went to Firestone to get a quote. I gave them a…read morechance despite the bad reviews. I paid $20 for an inspection where they quoted me $4,000 to have it fixed (I wish this was a joke). I then went to Pops Exhaust that is five minutes away and ended up getting two pipes replaced for $400. Pops even said that Firestone sometimes uses their services for their clients. Even if I am on fire, I will never go back to Firestone. Prices like this should be a crime when everyone is struggling to afford this gas bullshit. Highly recommend Pops Exhaust in Wethersfield, Connecticut for AMAZING prices and quality work!! :)

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

I brought my car to get diagnosed and they told me my head gasket was no good. So I sold my car and…read moreI was not working at the time and could not afford to sell my car at this time. I had to buy another used car at a bad time in my life. They did reimburse me for the diagnosis but it did not help after the fact. When I called they said well it's going to go some day. I could have waited and had more time to figure out what I wanted to do.

Amazing service as always! The best quality care for your vehicle you can ask for!…read more Always feel better after having Steve and his crew look over your vehicle and ensure it's safe for the road! Prices are affordable and the service that is being requested always turns out great!

Took my car here after another place messed it up. They fixed the problem, charged a very…read morereasonable price, and spent a lot of time with me explaining everything . I will be going there again.

Phenomenal service, knowledgeable technicians. You get what you pay for in tires in mechanics these…read moredays- and the attention to detail from this business was incredible. My matching tire had been discontinued from the manufacturer, and they now only made it available in black wall, unless I waited to special order. This business took the time to literally sharpen up my white walls with a paint marker, flawlessly, to make them match. Jordan

When choosing a local business I ask lots of people for recommendations.. Hallmark was at the top…read moreof the list! Fast, efficient and friendly

I can't thank Airport Auto Body enough. After being rear-ended on Route 91, I was left with a…read moredamaged bumper and no way to reach the other driver, who had given me a false phone number. Then Dan stepped in. Once he learned what had happened, he and his team buffed, polished, and repaired several spots on my bumper, and they did it all at no charge. He had no obligation to do that, and he did it anyway, with real kindness and care. Dan took great care of me which meant the world. The work itself is fantastic! The bumper looks great, and you'd never know it had been damaged. Thank you Dan! If you need bodywork, go see these folks. You won't find a better shop or better people.

Absolutely highly recommend Airport Auto Body. I can't say enough great things about the job Jason…read moreand his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my car here but I can't see myself taking our car anywhere else. They set a new standard of what to expect from an auto body shop. From the moment you walk in you notice how welcomed and well cared for the place was and they treated your vehicle exactly the same way.

OK, let's start this for you by saying that I've been going there for years and I've never had a…read moreproblem and that's why I continue to go there However I haven't been there in a while So I went there the other day and let's just say it's not as efficient as it used to be. Every time I've been there, I've been in and out under a half hour and it almost didn't matter how busy it was I went there Friday, July 10 just after work around 4:30 when I pulled up there was two cars ahead of me. You can't really call yourself in economy oil change place when it takes almost 40 minutes before you call me up to the counter to collect the bill and you're not even done with the oil change yet. But that's not my biggest complaint My biggest complaint is, I could hear them talking about how they're having trouble with my car hood from the lobby and full disclosure. I've never had any trouble with my car ever in my life. This is not a situation where I knew that thing was messed up and blah blah blah. Negative Never had a problem with my car hood So then one of the workers there calls me up and charges me for the oil change and then immediately casually mentions that they're having a little trouble closing my hood, but should just be a couple minutes. As soon as I sit down, he calls me back up like immediately And says hey, come here let me show you. I'm not sure why he had me go sit down or tell me that something should only take a minute when he didn't have an idea of how long something would possibly take but that's another story I guess So I go back to where they're doing the work on the and I stand next to the at what they're talking about and they say they can't get the hood closed, but they're willing to take apart the to rectify the problem, but it's gonna take a couple hours Well, I didn't have a couple hours to wait so I told them that I'm all just gonna have to drive off and then they said well you can't drive like this due to the fact that the hood will pop open. I was a little discussing that they didn't tell me any of this until immediately after they charged me. I was super annoyed full disclosure. I'm not the best at controlling my anger so I just called my brother who and if this a big fix and if I can just drive it away. He told me not to worry about it and that there's a secondary catch and that the hood won't pop over and I can drive it away and he'll take care of it. Funny these guys didn't even know that Whatever I guess I'm just pissed that after they immediately charged me they brought up the issue. I felt like I shouldn't have been charged for the oil change considering my hood was completely fine driving in there. I would definitely not recommend going there in Glastonbury Connecticut due to the poor customer service They have my information do you think I've heard from them to see how my hood went or that they're sorry for the inconvenience..... nope Do not go to the Glastonbury economy oil change if I could give zero stars I would Brian Sulliman 860-604-1156 I never leave bad reviews so here's my personal cell phone number if one of them or the company wants to get a hold of me I'm not expecting anything though

I have been coming here for years, they have always been fair and always do a great job. Thank youread more

They came to save my husband when his car died in the middle of the night on the highway! They…read moretowed it, identified the issue, fixed it, and price was reasonable. Positive experience and would use again for future needs.

Our motorcycle broke down on the way back from a car show. We called AAA and they dispatched…read moreGlastonbury automotive. The young man that picked us up was amazing, wonderful, respectful and genuinely personable. If all the employees were like him I recommend them highly. Prompt clean reliable. I wish I had gotten his name so I could commend him. Hope the boss reads this and knows who it is. Thank you so much for great service.