This concierge design build group is one of the very best if not the best available. Readily resolves construction issues or problems. Stands behind the work. Calm and reasonable during the construction process with clients and tradespeople. We loved the 3 D renderings provided so we could see exactly what we were building. Detail oriented, up to date in design and products. Incredibly fair and honest. We had not one problem with our complex and large home renovation, and in the end, money was returned to us per the allowances contract. His accounting seemed impeccable and cost structure fair. In our opinion, it is much better than other contractors we've previously used. I believe before accepting any posted negative reviews, a prospective client should conduct their own due diligence. Contact multiple Rigsby Group clients; call subcontractors for information on construction quality, payment history, working and interpersonal relationships; finally research the history of any customer who filed any kind of complaint. What was the level of construction drawing completion at the start of the project. If they were incomplete, could that have created project problems? Have all the contractors/subcontractors been paid for all work performed when the client was responsible to pay? Have other contractors/subcontractors been fired by the client? Has the client filed or threatened complaints or lawsuits against other contractors or subcontractors? if the answer to any of these questions seems wrong might these be unreasonable clients that no contractor could satisfy? With repeated posts/complaints by or on behalf of one individual, could Shakespeare's "The lady doth protest too much, methinks" apply? read more